The staff has gone the extra mile to find products, help me navigate the phone for ace rewards and…read moreI had no problem when I returned a defective dehumidifier. I certainly don't understand the negative reviews. My experience with them has been extremely positive. Changes in staff over the years and I have had no issues with any. But maybe 30 years of dealing with them is not enough time to give an accurate evaluation.

Staff is rude and discourteous. I needlessly got into a ridiculous argument with two checkers over…read moremerely asking if I received a discounted sale price. They acted as if I were asking an unreasonable question and responded with a complete condescending attitude. When I didn't back down and pushed back they folded like the cowards that they are. Don't believe me? Walk in and see how they act with customers. If rather drive over the hill to Home Depot than ever step in this store again. Too bad Wally, but you need a better quality of staff.

If Home Depot had a landscaping dream team, Jaylene would be the lead designer, horticulturist, and…read morecustomer care expert rolled into one. From the moment we asked about sod for our puppies' new yard, she was like a well-rooted oak--steady, knowledgeable, and genuinely invested in making sure we found the perfect turf for our furry friends' little paradise. Highlights of the Experience: - Green Thumb Genius: Jaylene guided us through the sod options with the precision of a seasoned landscaper. She helped us envision which choice would thrive best in our yard and be gentle on puppy paws. - Professional & Personable: Her demeanor was as refreshing as morning we dew--friendly, attentive, and impressively professional. No question was too small, and she handled everything with care. - Tail-Wagging Results: Thanks to her insight, our yard is now puppy-approved. We could practically see our pups wagging their tails at Jaylene in thanks! Final Thoughts: Jaylene turned a typical sod selection into a full-blown landscaping consultation--with heart. Her passion for helping customers bloom is unmistakable, and her dedication deserves not just a thank-you--but a standing ovation (and maybe a few treats from our crew of grateful pups!). Big thank you to Jaylene--your help truly made our Home Depot experience feel like a walk through a freshly sodded dog park.

Worst manager in Home Depot. R**d* couldn't be less…read moreprofessional. I would give zero stars but not allowed

This store has a great selection of tools and welding equipment for the contractor or home owner…read more Always have had great service at all Harbor Freight stores. Their prices are way better than Ace Hardware that is 30% higher in cost or does not have what I need.

Very nice with helping me out manager way cool and the gals were great with me…read more Thank you for your help !

I visit Elko often, and this store is one of the best in the city. Truly great customer service,…read moreand they have a wide variety of products for nearly any need. From tools, to automotive, to construction equipment, and much more. I stopped in to see what they had and was greeted by a very helpful employee, who was knowledgeable and extremely personable. I was amazed at all the items they had. They even had a bunch of COVID items that I couldn't find anywhere else. This shop will be on my must stop every time I pass through or am staying in Elko for a while. If you are an Elko resident I highly suggest checking it out. Oh I almost forgot, they also have the cheapest propane in town. Amazing Place.

From the owner: Your local one stop shopread more

I didn't have any problems here at this place, fast helpful people, and nice to boot! It was…read morewonderful to deal with them and I hope that they can help it up. Thanks everybody!

From the owner: IMPORTANT: For equipment sales, rentals, power solutions, pump and full service, visit our main…read moreEmpire location at 5010 Idaho Street. Empire Parts in Elko, NV is your trusted parts supplier for heavy equipment, diesel engines, and fleet maintenance. As Empire’s dedicated parts-only location, we stock over 7,800 Cat and quality aftermarket parts, including filters, undercarriage components, batteries, tracks, hoses, couplings, and essential maintenance supplies. Our 34,000 sq. ft. warehouse offers new, used, exchange, and remanufactured options to fit your budget. Open seven days a week, we provide fast, reliable support for construction, mining, agriculture, and trucking.