Such a fantastic little library! When we came in we were greeted by the 3 librarians at the main…read moredesk. Then we headed down to the children's section which takes up the entire lower level, this is nice because little ones can't easily wander into other areas of the library. They have SOO much for little ones to do we could easily spend a couple hours there without getting bored. I loved that the walls were covered in artwork from the local schools, it made the space that much more cheery. There are very clean bathrooms in the children's area which is helpful so you don't have to trek back to the main restrooms. The only downside is they don't open until 10:00 whereas most other local libraries open at 9:00. Honestly, this is now one of my favorite libraries in the area!

I tired calling over the phone to cancel an order on a DVD I had reserved earlier. But upon calling…read moreI barely even got a few words in before the lady hung up on me. All I even said was hello this is and I want to. Before I got hung up on. Upon calling again they said we don't accept soliciting calls. I wasn't even trying to sell them something in any way shape or form. This is honestly ridiculous how brain dead the people are over here I do not recommend coming to this place and I'll be getting my books from elsewhere from now on.

Who doesn't love a Great American Library! From the friendly front desk associates to somewhat…read morefriendly computer lab techs.. to the wide variety of books and magazines and hey even give free seeds for gardening. They have a large public computer room that's always clean and printers and copier machines! Only thing I can say is that I wish they had a better African American selection and not just for black history month but all months! But whenever I did look for an African American author that i couldn't find they did get it for me.

Cool library! I came here while waiting / had time to spare in the area. Nice vibes and nice…read morewelcoming staff. If I lived in the area, I would definitely be a regular here / rent out books, video games, and movies often. The place looked clean & well maintained as well. This library made me miss living in the suburbs. If you've never been here and are thinking about it, I recommend. Thank you Elk Grove Library, wishing the best!

The Arlington Heights Memorial Library is one of the largest in the state of Illinois and also one…read moreof the best. There is lots of room in the underground parking garage. Throughout the library there is art on the wall to go along with its clean and organized facilities. You can do so much more that just borrow books here. There are technology classes, English as a Second Language materials, and a huge children's area just to name a few of the services they offer. I highly recommend the Arlington Heights Memorial Library.

This library is one of the nicest I've seen in the area, with plenty of underground parking, large…read moreand clean facilities, art throughout the building, and plenty of well designed displays throughout. This library has everything from movies, magazines, newspapers, and books to a makerplace and conference rooms. Services such as printing, copying, and faxing are also available at a low cost here as well.

We don't live in the area, but one of things I love about the northwest suburbs is the extensive…read moreconsortium of libraries that share material and allow you to use your home library card at member libraries. The Barrington Area Library (BAL) is what you would expect... large, modern, and technologically advanced. The staff is super friendly. The materials are new, updated and vast. The youth play section has a lot of activities for the kids. My youngest daughter likes the puppet show area with costumes. There are plenty of places to sit and camp. My middle daughter had a harp recital here and it was a great space for the event. Lastly, the book return area behind the checkout counter is a fun place for the kids to watch their books getting sorted on the conveyor belt. So much to like!

Beautiful clean spacious and wonderful staff Nice quiet…read moreplace to focus on reading or work

I have been using this library since '09 and have never had an issue! Great staff! There is a…read morewonderful selection of programs as well. They do an amazing job engaging with the community.

Love going here with my kiddos to pick out a great book or activity kit! Great set up with a HUGE…read moreselection. We go every week to pick a book to read together and then we each select a personal book. Staff is always great very clean library!

Needed to get access to a printer to get documents printed and then notarized for a real-estate…read moresale set to close in a couple weeks... great time to have my old HP Printer fail due to ink issues... I really need to upgrade to something that doesnt cost as much as the printer for ink cartridges... JFC... scammers. Anywhoo this library is amazing!!! I thought Schaumburg was the tits... but holy moly this one makes me think Palatine (the town or is it the Township of all Palatine Districts) is very well funded! This place is gorgeous down to the structure and even the bathrooms... fully accessible and top tier with those weird new sinks with water and dryers in one nozzle. Great setup for PCs and printers and study rooms... they even have notary services... only bad thing is I had to go back to Chase because they dont do real estate documents. Helpful and friendly staff and such a lovely ambiance with underground parking available! Love this library...

Serious question: Does this library have books? My wife and I have been patrons of this library for…read moreover a decade and more times than not they don't have a particular book I or my kids are looking for. I don't mean to be snarky but I'm not exaggerating. Just today I searched for copies of "Zone of Interest" and "Night" with no success. It's become a running joke in my house, which is sad as I'm a big fan of the local library.

First, the good…read more This a newer, beautiful facility that's easy to navigate. My 7yo still likes to come in and do the scavenger hunt. Books that I request usually arrive pretty quickly, and having a library van drop books on my front door is absolutely spectacular. The library summer reading challenge has been a great way to show readers how to access resources like audiobooks, e-books, Library of Things, and research portals that many of us don't even know exist. Now, the ugly. I have two issues. First, I assume the collection is based on what patrons request and what circulates. If it is a reflection of our culture's tastes, it's saddening. There is so much poor quality, tasteless literature in this library collection, especially the YA section. If I'm looking for a classic, it usually gets shipped in from a library outside of Dundee. It makes me sad that our taste in literature is so trashy that we don't even carry high-quality, enduring classics (especially children's classics) at this location. I am not a book burner. I do not favor censorship or banning books. But I DO want high quality literature for my family. That isn't visible amongst the junk and the twaddle. The other issue is the fact that, consistently, when I walk into the library, whether I'm alone or with my kids (who do behave), not only are we NOT greeted, but no one even makes eye contact. There are two librarians that are friendly, but I rarely see them. The librarians that are usually there do not look up, do not smile, do not say a word when we walk in. If we need help with something and approach them, I get the impression that we're interrupting whatever it was that they were doing. Please, librarians. You WANT citizens to want to come to your facility. It has so much to offer. It is a wealth of resources for the unemployed, for researchers, for the curious, for kids, for anyone looking for information (and knowledge -- and maybe even wisdom). Please act like those people are actually welcome. Please, administration, be more discerning when you hire and train your staff. Please hire people who love their neighbor, who want to help, who approach patrons, who want to form relationships with local families looking for good books, who are excited about story time and read-alouds, who love kids.

Loudest library I've ever been in, and I've been a lot. The 3 staff members wouldn't stop talking…read moreto each other. Went on for over an hour. I could still hear them even in one of the private 'study' rooms. Frustrating, as I needed to prepare for an exam.

It is a great place! I appreciate it as a go to place to do homework sometimes. I appreciate being…read moreable to print for a low fee. Everyone is so helpful. I like that there are more activities for the kids. My only wish would be if they could get more material on hand.