I won't go back. Visited a PA here after a hip injury that caused me pain with each and every…read morestep. Was sent to physical therapist at the same facility who did not know what he was doing. He sent me home with some printed exercises to do at home, and made the comment that I "might" have a labral tear, a very serious injury. The at-home exercises made my injury and pain worse, and when I reached back out to the PA to get some help and ask about the labral tear, it was a black hole. No one responded, not even after I placed half a dozen phone calls asking for some response. I even typed up and faxed a letter to the PA, but he never responded. Finally drove the 45 minutes to the office to request a copy of my PT referral in person, and found myself another PT (NOT at Northwestern). Thank god. I am getting some relief after 3 months of pain and nonsense at Northwestern. AVOID NORTHWESTERN GLEN ELLYN. Avoid their PTs and avoid their PAs. They don't care. They don't answer the phone. They do not care. They don't deserve your time.

If you believe stress is not good for your health, do not go here. The doctors here were great…read moreuntil Northwestern took over. Now almost every time we visit we receive erroneous charges. I have been billed for a physical when it is supposed to be no cost to me under my insurance. I was told that I was charged separately because the doctor asked me about chronic conditions that I did not bring up. He is not even the doctor overseeing many these conditions! I was told the fee would be waved, but of course it's not. My wife ran into a similar issue last year. She had only been disputing the erroneous charges for two weeks and a collection agency began harassing her! We have no problems paying our bills, but we will not pay when wrongfully charged. It is nearly impossible to get these erroneous charges waived. Northwestern just wants your money. They do not care about you or your health. Do yourself a favor, save the stress and go to a legitimate medical practice. My next step is to report this practice to the Illinois Attorney General and the Illinois State Medical Board.

Although I did not start with seeing Dr. Lee at this practice, I had to come in for an office visit…read morewhen my regular doctor was on maternity leave, and liked him so much, I chose to switch over. My daughter and husband also see him as their GP. While all the doctors here are great, I found that it's the little things with Dr. Lee. His appointments are usually prompt, with little-to-no waiting to be called in. Sometimes the other doctors can run pretty far behind, but not Dr. Lee. He takes his time with you, asks a lot of questions to get to the root of the problem, and explains things in terms us simple folk can understand. He also seems to genuinely care about your health too; whether it's losing weight, managing diabetes, or quitting smoking, he doesn't lecture or look down his nose at you, he sincerely wants to help.

Dr. Lee is a terrific family physician. Both my husband and I see him. He always puts me at ease…read moreand listens carefully to my concerns. He takes his time and never makes me feel rushed that he is off to see the next patient. We've lived alot of different places due to my husband's job, and I have to say Dr. Lee is the best doctor we've ever had.

I appreciated all the great reviews of Dr. Boyd and after weeks and weeks of trying to find a…read moredoctor I think I can trust, they helped me decide she was the doctor for me. So I called for an appointment and was told she could see me on August 18 (today is July 2). I have prescriptions that have to be monitored and maintained, and I also have a very painful issues with my arm. I don't think either can wait for August 18. They are two separate appointments and they won't combine them: one is "to establish care" and the other is an illness visit. Once I see her as a "wellness visit" on August 18, I would be able to "get in quicker" to see her in the future. For now, if I'd like to be seen and monitored by "someone else" who has more availability in their schedule I could do that. Well, I've had a terrible experience with a doctor in Chicago that left me with ongoing medical issues that could have been prevented. So I did my research and selected someone I felt I could trust. I was so very lucky to have that in New Orleans (from where I just moved) and I just wanted that again. I don't really want to see "someone else" that I don't know anything about and waiting 6+ weeks to see a doctor I researched heavily. So while I can't really rate Dr. Boyd herself, this is a warning to those who are looking for a doctor: even though her site says she is accepting new patients, I don't think she really has time for them. Be sure you can wait six weeks before seeing her if you choose her. I get why she's busy -- she's good. But why advertise that you're accepting new patients when you really don't have time for someone who needs you?

Dr. Boyd is AMAZING. She's warm, but professional. She takes her time with her patients, and it's…read moreobvious that she cares very deeply for those in her care. Truth be told, I prefer younger, female, Family Docs (as opposed to Internal Medicine) - just as personal preference - but she's absolutely lovely. Kind. Attentive. Concerned. All the things you want in a GP. Oh - and one last thing: At my previous practice, there would be a HUGE wait - I mean, HOURS. (But heaven forbid you be more than 10 minutes late...they would cancel your appointment.) Not so with Dr. Boyd. I never feel rushed, either. She's genuinely a good MD. Seriously.

Great doctors and staff. All equipment is state of the art. Fast results explained thoroughly.read more

This review is only about the billing and insurance department…read more For the eye doctors who take care of me and save me from eye emergency a few years ago, I will give them 5 stars. It took almost 4 months, a bunch of phone calls , E-mails, finally after the local blue cross insurance company call duly and informed them they need to re submit insurance claims. Finally , they submit correct insurance claim...And the insurance claim went through. I start to wonder.. Will this issue happen again next time I have my annual eye check up?

Amazing physician who takes the time to listen and investigate your problems. Educated and kind…read morewith great support staff

My daughter and I both saw Dr. Oswald. I was extremely disappointed in the care that we received…read more My daughter has been having major medical issues over the last year. Dr. Oswald and her nurse were condescending during multiple contacts and told me that I was inventing her symptoms and refused to discuss treatment options. Dr. Oswald was often rushed and didn't have time to finish appointments and prescribed me a medication that I did not need while rushing out the door. She also prescribed a medication for my daughter that was not the FDA approved medication for the medical issue that she was experiencing.

I have been under Dr. Kenneth K Lee's care for many years. He is a great physician, and always puts…read moremy concerns first, and made me feel very comfortable and provided great service. He is pleasant and helpful. He is incredibly kind, patient, knowledgeable, I never disappoints. I would never hesitate to recommend.

After several poor experiences with my kids' pediatric practice, I looked elsewhere for care. Dr…read more Kenneth Lee came HIGHLY recommended, and it's obvious why: he's personable, responsive, takes parental choice into account, and cares about helping his patients. He and his staff have been accommodating to us since we transferred care this past summer. They worked with me to ensure both kids got in for their Well Visits, which meant I didn't have to bide my time with the former practice. He has helped address and problem solve a few ongoing medical concerns I've had with my oldest child. I'm finally being heard and we are finally seeing some results! He has also helped us with multiple referrals for services, which is also helping my eldest get the supports he needs. Because he's a family doc, Dr. Lee has seen the kids AND me, which is very convenient. The doc I had seen retired in early 2016 AND the practice is about 45 minutes away, so I went without for a while. Now we all just go to the same place. I do have to say that we have been a giant train wreck on several occasions, and Dr. Lee has been kind and humorous, never batting an eye. Like the time my toddler knocked 20 ounces of coffee in an exam room ("It smells like a coffee shop in here! It's refreshing!"), or had an epic tantrum in the waiting room. Like, I seriously think he's dreading appointments with us (I would!), and could be upping his screening process, but he's been soooo nice. I won't go into any more specifics, but want to say that I'm thrilled we switched. We now thankfully have a very supportive and responsive provider, and that makes me so relieved! Thank you, Dr. Lee and staff, for all that you've done for me and my family in such a short time!

To the staff at Dr. Moran's office, shame on you. I'm a mom that lives 30 minutes away and was…read morerunning behind to an 8:00 a.m. appointment. I called to apologize profusely and begged you to still take my kid, and was told getting there more than 20 minutes late would not do. So I broke multiple speeding laws and made it in 18 minutes only to arrive and be told I was too late and the appointment was cancelled. I get it, you are booked up, but it's not like my appointment was at the end of the day and we'd be keeping staff late. I would've been fine with waiting a little longer to see the doctor because I was at fault for our tardiness, but no, me and my child were basically booted from the office with a weak offer to reschedule. No thank you! And I offer no gratitude for your COMPLETE lack of understanding. I don't care how good you are at what you do, picking and choosing who you give care to is yet another sign of how despicable health care has become in this country. Perhaps it's time to look at your consideration and compassion skills when it comes to frazzled, concerned parents who are doing the best they can for their childen with possible life-threatening allergies.