1. Ellerslie Car Fair

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Auckland, AUK

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Ellerslie Car Fair

4.0 (2 reviews)
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City Motor Group - Over 100+ vans to choose from

City Motor Group

(6 reviews)

Penrose, Onehunga

Absolutely horrible experience and customer service!…read more We went to CMG and test drove three Volkwagens and all needed jump starts (which is ok seeing that these cars don't get driven much) and we got good service up to the point of us deciding to buy a 2009 VW Golf. Can't remember the name of the sales rep but he was nice and not pushy at all. But after purchasing my VW Golf I had several issues, such as: while picking up the car and arranging with Robbie to pick it up at 12:30pm, who then was not even on sight because he got himself lunch. And therefore made us wait so we were late for our work, knowing that this transaction was urgent was simply disappointing. Also, after 5 days the battery gave out, therefore I called Robbie to see whether they can pay for a new battery (Consumers Guarantees Act is the best base for this reasoning) or help facilitate any solutions for this issue but instead of offering help I got told that it must have been my fault because I must have had my car keys close to the car (wtf) or left the lights on over night (which I did not as my car lights are switched on "automatic" meaning it senses if the car needs lights on or off). So basically I got fed up that I did not get help so I drove to them and demanded for a new battery to be placed in my car. Even then I got looked at strangely and no one was offering help or any kind of apology. Until one CMG sales person called Robbie (who did not talk to us at all but went straight to the mechanic so he can deal with us instead). Unfortunately, even after getting a "new" battery fitted (couldn't tell if it was new as they drove it into the workshop) we got told that it had 0 CCA (cold cranking performance) meaning the starting power of the battery was gone and is close to failure as well. This is based on the AA Roadservice officer that I called for a jump start and battery test. Now I had to spend additional $327 for a PROPER battery to the already piling cost of $15k which includes the car and warranty. Additionally, the "new" replacement battery that was fitted in my Golf is not meant for a Golfs as it is under powered and made by Hyundai. The Hyuandai battery has 530CCA but a VW needs a battery with at least 740CCA. All in all guys be careful when you buy a car from City Motor Groups. The jingle might be catchy but the service was sketchy. Get your own AA inspection as these seem to be outdated!

Had a really good experience buying off city motor group! all the staff were really helpful and…read moreweren't pushy at all. process was quick and easy. very happy will definitely be recommending.

Armstrong Motor Group - Auckland - Armstrong Peugeot & Citroen Auckland

Armstrong Motor Group - Auckland

(4 reviews)

Greenlane

Avoid Armstrong's Auckland - Dishonest Sales Tactics & Hidden Costs…read moreIf I could give zero stars, I would. My experience with this dealership has been a year-long nightmare. I purchased a brand new Leapmotor C10, and the lack of integrity from the sales team is staggering. First, I was gaslighted about basic accessories; the car was delivered without mats, and I was told they 'would come later'--I chased for months - they are very good at making excuses. I was only given one key, and the dealership acted like they were doing me a 'favour' by ordering a second one that should have been standard. Most shockingly, they charged me $499 + GST for a 'Wall Charger.' Every Leapmotor C10 comes with factory charging cables standard; I just noticed on an unsigned agreement they sent which means that - they essentially forced me to pay extra for equipment the car cannot function without. I brand new car had faulty battery and they took weeks to repair, then scratched my car and I had to fight so hard against gas lighting me that it again was my fault. Despite being promised a service plan at the time of sale, they are denying it exists and trying to charge me for my first annual service. Check your contracts carefully--or better yet, go to a dealer that values honesty. Terrible customer service and a complete lack of after-sales support. Do not buy from here.stay away.

Brought a car, got home and reverse light was out, wrong rego on warrant, hybrid battery barely…read moreruns and scratch they said they repaired was not done. They don't care and don't reply to email. Car was over a hr late to ne ready for us and they rushed over handover in the tight spaced workshop as it was pouring outside. Do not recommend

Ellerslie Car Fair - shopping - Updated July 2026

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