They do not start working on your car for weeks can even be months. I Do not recommend if you need…read moreyou vehicle any time soon.

From the owner: Bramblett Auto Parts has served the East Texas area, and shipped quality used parts nationwide…read moresince 1967. Our niche is late model pick-ups' and SUVs'! If we don't have what you need for your vehicle we can find it through our extensive locating services

I contacted the company for a service appointment. I was told that they would call me back within…read morethe hour. That was 24 hours ago. I have yet to hear from them. Also had my husbands work buddy take his truck up there the day before for an oil change. They said it would be done within a couple hours.. about 4 hours. There is no one up there most the day. We are at the hotel across the street and I can see they are dead all day long. Then when he finally got his truck back they had grease all over his car and mud all over the floor, mats were moved too. It looks like someone really hates their job up there.

Excel Ford of Carthage has officially stolen my vehicle and sold it to a customer without my…read moreconsent. After dropping off my 2004 Ford Focus when my transmission failed back in February, I expected to get my car fixed and returned to me. I was on my way to Shreveport for work when this happened. The service department informed me that it would be $5000.00 for a new transmission. I was transferred to the sales department to see what my options were after telling them that I was not going to pay $5000.00 for a new transmission, because it is clearly overpriced. One of the sales representatives, Mike Emanis, told me to send in the title of my car to Ford in the mail. He said the best they could do was have "the crusher yard next door buy my car" and that there was not a better deal than that. He later called back and told me I was only able to make $141.16 off of the vehicle and that they would send me the money for the car after they received the title. After almost two months of waiting and several phone calls to the manager of the dealership, I finally received a personal money order from Mr. Emanis, so, I called the dealership to inquire about why I would receive a personal money order instead of a check from Ford and no one would take my calls. The manager of the sales department eventually answered and told me that this was a "personal problem" and that I needed to take it up with his employee on my own volition. I eventually accepted that no one would help me find out the information I needed and let it go. I have since received a letter in the mail from the Texas Department of Motor Vehicles saying that my 2004 Ford Focus and matching VIN number has been driving around in San Marcos, Texas without insurance and that it could affect my financial situation if I do not take care of it. I have never lived in San Marcos and I am clearly not driving a supposedly crushed car. I had to buy a new car because I was told it was $5000.00 to fix the Focus. I have called the dealership several times to ask why and how my car would be possibly driving around since the transmission had failed and the car was allegedly crushed a couple of weeks prior. The manager then informed me that Mr. Emanis has quit the dealership and that this is not their problem. I have attempted to contact the owner and the receptionist informed me that "he doesn't really come in much" and when I asked the next time he would be in, she giggled and said "I don't know, he just comes in when he wants." She then transferred me back to the same manager who told me he would call me back. To my surprise, no call back. I have not been able to get through to anyone at the dealership since that day. I have informed Ford Headquarters and they said they would look into it for me, but I am still out money that Mr. Emanis sold my car for. The dealership is clearly covering up a scheme and I am so disappointed in the customer service, lies and theft that has occurred.

Stopped here around 5 am on a road trip. Was impressed that there was a variety of hot food…read moreavailable- taquitos, breakfast burritos, chicken wings, etc. Service was friendly, bathrooms were clean and well maintained. Gas was Shell and there is a Denny's attached. I'd definitely stop here again if I am in need, I felt comfortable and safe considering the time and rural area.

I've known Bill Arnold for decades. My grandparents trusted him with their cars and trucks, and so…read moredid my father, and so do I. If it's an auto repair job I can't or won't handle myself, Bill Arnold's garage is going to be my choice to fix it for me.

Traveling and noticed the plastic cover underneath my car was hanging down. Help within minutes…read more Thanks!

Always the best group of people . Will and Keith are the best in the business . Told them what we…read morewanted in our new family vehicle and they delivered above and beyond. Great service and products . Chevy, GMC and Cadillac the best brands on the road.