The hair salon here is a fun place for a quick wash or blow dry. Spa conjures up images of luxury…read moreand relaxation and attention to detail. The shampoo was minimal to get the job done. I was hoping for a little head and neck massage with shampoo, but no such luck here! This is a nice place with good service, but not comparable to the luxurious Trellis Spa at Houstonian!! The Trellis is still best in Texas or USA!! True pampering -- Waterway Marriot calls itself a Spa, but a nice hair salon. No special bells or whistles. Same price as real spa, just do not expect the pampering here. I will return and hope this Spa rises to its name! Sweet to receive gift certificates here, since friends read that this Spa Waterway looks and seems so fancy!! I will try again another month- my second time, so maybe three will be a charm! Left sun glasses here last time. We called several times to remind that we will be there to get them. We were told they are saving them for us. . No one knew about them today. Do not leave anything behind!! Receipt for services was a long thin strip of paper, not even an inch thick. Checking out when your friends and family call or order expensive gift certificates for you may be a hassle. Be prepared to find your codes! I am not certain if gift certificates are appreciated here, even when hundreds of dollars are spent to surprise us with amazing experiences at the most impressive places possible.

I had my eyebrows waxed and a gel manicure here. Both services subpar. While both techs were…read moreextremely warm, the actual service I was paying for lacked any real technique or care, or expertise. The eyebrow tech literally waxed, and that was all, didn't cut the hair, or pluck remaining hairs. The gel manicure was so amateurish I couldn't believe I paid $96. It will surely peel off within the week. Go elsewhere for these services.

I've been a member at this location for almost 2 years. My very first service appointment wasn't…read morethe best, however, after voicing my concerns, management really made sure they rectified the issue and provided me with quality care thereafter. My overall experience since then has been amazing! Upon entering, the pleasant aroma hits you in the face and instantly puts you in relaxation mode. The kind ladies at the desk always offer coconut or regular water and share their recommendations for service add ons. In addition, they ensure you feel safe by informing you of the attention buttons located on the massage tables. The restrooms are always clean, the hallway lights are dim/calming, and the massage rooms are welcoming. I love the option to heat the bed, it enhances the experience for sure. I initially started going here for self care/relaxation purposes. I tried the massages then transitioned to the facials. Huge shoutout to Renee who gives the BEST massages. She has such a cool, carefree energy about her. She listens to understand and gives you the ultimate experience you seek. Amani is another beautiful soul. Her calm energy is contagious and she does a great job with making sure she tailors your experience uniquely. You will definitely not receive any cookie cutter services from her. My Vitamin C Peel had me feeling so rejuvenated!! Caroline, my girl Lol! She literally is a walking esthetician encyclopedia! Very knowledgeable about ALL things skin care! She's personable and thrives in making connections with others. I truly appreciate all of these women! Please know your impact goes far, much farther than the massage table

I absolutely loved this experience! Kylie is amazing at what she does. Rubbed my shoulder pain…read moreright out!! And Tatiana made my skin GLOW ! i appreciated that all products were scent free and did not irritate my sensitive skin. I only give 4 stars because I was asked to "relax" in the lobby before my massage , and all I could hear was the receptionists gossiping about each other (or other coworkers from other jobs) and it was very distracting. The service I received was immaculate aside from this, even from the receptionists themselves. I just suggest keeping the gossip to when the Libby is empty.

I just moved to town and tasked with the most difficult of all things- finding a new SALON !…read more Honestly I have never been more impressed with not only how my hair turned out- but with the level of care and customer service! Natalie is a magician when it comes to color and the owner Terry couldn't have been more accommodating!! Since my visit (2 weeks ago) I have already sent two ladies their way, but figured I should share with the rest of you who I have yet to meet!!!

The first time I went to the salon they fixed my bad highlights. I showed my stylist the picture of…read morewhat I wanted and showed him my goal picture. He said my second time we'd be there. I have showed him the same picture a few times and was assured it would happen. He did not do it correctly and I asked him if he could fix it he promptly apologized said yes and then said he would charge me an extra $52. I do not think this is right.

My husband and I came for a couple massage, and I must say it was amazing! Their lymphatic…read moredrainage massage was amazing highly recommend this place we will be purchasing a membership for many more services. Highly recommended!

Mario did a great job greating me and and making me feel relaxed from door to hot sauna with a robe…read moreand slippers. Then 20 minutes of warmth and I fell asleep. Then an hour massage melted all my troubles away. I had back and leg cramps for a week and he made them go away. Very friendly and appropriate with modesty and hot towels. They were amazing! You must go to get a firm Swedish massage today! It's worth every penny.

We love this place. The ladies are very welcoming and polite, besides doing a wonderful job with…read moreour massages. Definitely recommend Serenity Thai Massage.

I really enjoy coming here. The massages are nice and relaxing, and everybody is always very…read morepolite. The only down marks would be that the cleanliness of the facility is fairly low and sometimes the towels they use smell like mothballs (which are toxic). But those issues aren't frequent or severe enough to stop me from booking massages here.

Wonderful massage therapists. Very clean and relaxing spa. I have tried a few therapists here and…read morethey are all fantastic. Kim, the owner is so welcoming and every therapist I have met has given a world-class massage! I highly recommend trying them!

Very disappointed in the establishment 45 min before my appointment they called and canceled my…read moreappointment after asking me to push it back from 5:30 to 7:30 the reason being the massage therapist ran out of time. Im trying to understand why they would ask me to take a later time just to cancel it right before i came in.

Leslie is truly an expert with facials - assessing your needs and making recommendations without…read morehigh pressure sales. She also explains every step and why she is using a particular product. Linsey - the Assistant Spa Manager was recently very professional and helpful to work with. I find everyone there to be professional and friendly, providing great customer service.

Looking for a good prenatal massage? Don't go here! I was actually laying there agitated the whole…read moretime. Ever had a boyfriend "rub" your back? That's the level of "massage" you will receive here. Extremely disappointing. Considering disputing the charge so that I can put the money towards a prenatal massage that I will actually enjoy and get some relief out of.

If you are looking for a massage you need to try Meng. Her massages have helped so much through the…read moreyears!! I've been going to her for a decade now and she has helped me thru so much...from stressful times, injuries and just to relax sometimes. Highly recommend her. Try her once and I guarantee you will be back!!

I LOVE Marnie. She takes care of all my beauty needs…read more Face acting up? She analyzes your face, talks about your normal skin routine, determines how to treat you personally, and gives you a tailored facial that will leave your skin looking like a baby's face. Skin looking a little pale? She'll personally go over every inch of your body with a handheld airbrush to make sure you leave her salon looking like you just got back from a three week stay in Cabo. New man in your life? Home girl will make sure your Brazilian leaves no hair behind (literally). Not enough time to do your make up everyday? She'll leave you looking like you just got done with Kiera Knightley's make up artist after she finishes your microblading or lash lift! Not only is her work amazing, but she is an absolutely peach. Most people you meet in those corporate establishments have the personality of a wet mop. Not Marnie! She's always a hoot and a great conversation. The prices in the pics, as stated in the pictures, are subject to change. However, she is super reasonable. Compared to the quality of work she provides, every penny is worth it! And she sometimes offers specials if you follow her on Instagram!

If I could give Marnie a million star rating I would. I have been getting waxed by her for probably…read more8 years or more. My mom is the one who first brought me to Marnie to get my first wax and I was hooked!!! Marnie is the absolute best I just adore her she does a really clean job and she is just a delight to talk to. She also has an amazing way of making you feel completely comfortable and welcome I could go on and on about how awesome she is. The prices are beyond reasonable as well.