I returned three items of clothing the same day I purchased them after trying them on at home,…read more(they had no dressing room), but after leaving the store and a second look at the refund amount I realized it was short a few dollars. I returned and brought it up to the girl at the front desk who sold the items. After staring at her computer for a good 15 minutes, she told me "I didn't return your tax because tax is not refunded on returned merchandise." When I asked her if she honestly thought customers still pay taxes on items they have returned, she looked frazzled and spent another 10-15 minutes on her computer trying to come up with an answer. When she realized I wasn't going to just walk away and let her keep the tax amount, she said "Ok, I'll refund your tax" as if she's doing me a huge favor and making an exception. But even then she gave no receipt for the returns. When I asked for a receipt, she told me: "We don't give receipts on returned items. They're given only for sold items." I asked if she had a pen and paper. She said yes, and just stared at me. So I said, Can you write on a piece of paper that I returned these items and am due a refund? By this time, visibly fed up with her customer asking for something I should have received without asking, she writes on a Post-It note pad "Items returned 8/22." After my experience, I was surprised to see the additional tax actually refunded on my credit card. I was honestly expecting a few more back & forth discussions that led nowhere. What should have been a simple return became an unnecessarily aggravating experience with someone who clearly needs training and basic common sense, like merchant can't keep the tax charged on returned items, or that a customer needs to be provided proof of return. Just goes to show your employees can cost you much more than you realize. They lost my business for good. I'm new in the area and was looking for a new hairdresser but given my experience, there is zero chance I'll ever step foot in this place again.

Always a joy to have my cut and style with Evelyn!! Such a ray of sunshine!! Great knowledge of…read morehair products, too!

Anna Bei is amazing! I showed her a couple of pictures of styles I was considering, and she gave me…read morea great cut and style. I highly recommend The Woodlands Hair Elite!

First of all, I love this salon, it is my forever salon now. Been going here for a yr now, have…read moregotten my hair done twice and my daughter's too. Full cut and color both times. I have left a review on their Google sight which went into more detail w/ pics, so I suggest looking at those reviews too, and they have a higher star rating at 4.7. I absolutely love this salon, the atmosphere and every single stylist, manager and receptionist there! They are all so friendly, warm and inviting!! My personal stylist is Kamryn, she is amazing, I can't get over the miracle she pulled off w/ my hair. I have dark black brown hair, I've tried for yrs to get it to blonde of course as most places would say you would need a few sessions to get it to what I wanted. Kamryn was so patient and attentive, she actually got my hair to exactly what I wanted the first time I went in. They were even closing and she was supposed to be getting off but stayed to make sure my hair got to the color I wanted and did my cut too! Now that is dedication and extremely highly rated customer service. Now yes it did take about 2.5 to 3.5 hrs, which was understandable in my opinion, and I knew it would take a while. She could have very well been like 'ok this is as far as I can take it today, so you'll have to come back' (which i was worried about but prepared for that happening, if it had to), but she didn't do that! No she took the extra time and care to do her best (which was phenomenal) to make sure I got what I was hoping for and left happy and I sure did! That was when I decided I wouldn't go anywhere else ever lol! Anywho, I noticed there weren't a whole lot of reviews from '26 so I wanted to put this out there since I really believe in this salon and the people that work there. I am extremely appreciative of this salon and of course my stylist, who I simply adore, and highly recommend, lovely to visit with and really seems to care about her clients, such a sweetheart. I am actually going to schedule an appointment with her in the next couple wks so I will update my review w/ new pics at that time. I should mention I am extremely picky about getting my hair done, simply becuz in the past 99% of the time my hair never turned out how I wanted, hoped or asked for. In fact there has only been ONE time in about a 30 yr span where I loved my hair cut, and was decently happy with my hair color. UNTIL I happened upon the woodlands hair elite, which they really are Elite. I haven't had the pleasure of meeting the owner, but she sounds like a wonderful lady. I truly appreciate her staff and the salon as a whole and everything they offer and what she's built. I personally feel, and probably becuz I have been extremely satisfied, that the price points are right on with most other salons, and I don't mind paying for great work. The products they sell are spot on with anywhere else you could get them, at least what I've noticed. They are very up front with the cancelation policies and if you do not cancel in the alloted time that you will be charged, which I think is fair, especially for what you may be asking for, like in my case it's never just something simple so they have to block off that time and potentially lose out on a job for that day if you cancel without the right amount of time, so to me that's fair and makes sense. They are clear with that when booking the appt. They also check with you multiple times for your appt giving you ample time to confirm or cancel properly. I'm sure that if it was an actual emergency and you could maybe prove that it was, I'm sure they would work with you if you are calm, kind and understanding that they are doing their job and they are losing out on potential income for that period if you don't show up or don't cancel in the time frame. But thats just me, I love them and the place to much so I personally wouldn't mind the fee if I didn't cancel properly, or show up. Anywho, bottom line is they are all awesome, the salon is beautiful, a ton of services (one day I'm going to get extensions done with the lady that does them, she is also so sweet and fun!), wide variety of free beverages and snacks, and sell great products. I love the receptionist, she is such a sweetheart too, she's always so nice to me and well like I keep saying everyone up there is awesome, you can just tell, it's a really good vibe! Ok, I think yal get they idea! ;) highly highly recommended!

Janelle is the best makeup artist I've ever had! I got the airbrush makeup for my wedding and she…read moremade my face look flawless! Also, the airbrush lasts so long! I actually slept in my makeup and it still looked great the next day on my honeymoon!

5 for this beauty and all of her team!!! Janelle you were just what I wanted in a make up artist…read moreand you made me feel so beautiful. Your girls were so fun and sweet and I just loved having y'all help me and my friends get ready. If anyone is looking for an amazing make up and hair artist that won't let you down you need to hire Janelle!! I don't wear a lot of makeup and was worried I would feel caked up or just heavy with make up and I did not at all!!!! I loved my make up and my hair. Thank you again Janelle.

My daughter, Sister in law and I came in for blowouts. The gals working did an excellent job taking…read morecare of us. I had Stephanie and will definitely be coming back to her. My daughter, 7, had a special event and the staff did a great job of making her feel beautiful. Her hair is thinner and straight, but they were able to give her volume and curls. The team was on time and did a great job! Will come back again.

Very disappointing experience, especially after a great visit two years ago. My hairstyling felt…read morerushed and unfinished. The final result was sloppy and definitely not what I expected for a special occasion. There was also a long delay before makeup. When I asked the front desk for an update, she was unhelpful and acted as though she didn't realize how long I had already been waiting. The makeup artist was kind and professional and genuinely tried her best, but overall I expected much better service, care, and coordination.

Christina is a miracle worker. I came to her for a blowout. She made my thin straight hair…read morevoluminous and wavy. It has stayed way longer than I could ever do. In Conroe there aren't many choices for wedding hair or any special occasion. I found her thru yelp and looking at all of the options. She was friendly, reasonably priced, and close to every venue in the area. It can be hard to find a place from out of town but she exceeded all of my expectations. I will definitely be back when I am in the area and will try make up next time!

Christina did an awesome job on wedding hair and make up for my special day! She even brought…read moremimosas for us! It was so much fun. She was timely and professional and most of all, she made me look and feel beautiful!

These ladies are rockstars! I am so impressed by their talent, professionalism, attention to the…read moresmallest details and the atmosphere the salon provides. Jeannette (extension install and cut) Lanie (color) and Jacqueline (consultation) (forgive my spelling) all worked together to give me my DREAM HAIR!! They have absolutely earned 5 stars and more with my hair transformation! And I can't thank them enough!

I can't express the feeling I have walking out of there. The patience, the beautiful energy and the…read morekindness I received. Danna was my stylist and she was phenomenal. She was like one of my girls she helped me decide and understand the goals for my hair. She truly went out of her way to get to know me and allow me to know who she was. Having someone, a complete stranger make you feel completely beautiful with or without the hair cut just being a true woman is a different experience. She is amazing y'all, you need to check her out. I hoped on the phone so quick to tell my friends about her and the salon. Y'all have to check them out!!! Thank god I met these women. I'm so excited for the next appointment and furthermore. Thank you for everything! I needed this.

Love the location and beautiful inside aesthetics! Been here twice to see Ella at SKE Beauty and…read moreit's always so pleasant and tranquil here. Location is great at parking lot is ample!

Brenda is awesome! She fixed a bad haircut & gave me the perfect curly perm. It was better than I…read moreimagined! Just as important, she listened to me about what I wanted & somehow made it happen! I'm somebody that has searched for a good hairstyle all my life because of my dead straight fine hair - but I now have the perfect hairstyle thanks to Brenda!

I was struggling to find a makeup artist for Halloween and thankfully I found Elena. She is a five…read morestar in my opinion. Upon meeting her, she was very welcoming and made me feel comfortable. Throughout the makeup session, she expressed how passionate she was with makeup and that came to life with her work. The finished look was awesome and exactly what I was looking for. I cannot recommend her enough!

From the owner: By Appointment Only!…read more Dear Customer, Thank you for choosing Elena Radu Artistry for your beauty enhancements. I'm excited to help you achieve your aesthetic goals with our professional permanent makeup or beauty services for any occasion. To ensure a personalized and seamless experience, I kindly request that all appointments be scheduled through my website by submitting a service request. It also helps me maintain a schedule that accommodates all my clients efficiently, ensuring that each client receives the attention and care they deserve. Visit my website to learn more about our services and find the perfect option for you.

I had won a certificate for this salon and boutique it was an amazing experience…read more It was a little out of my way but it was a "me" day so it didn't really bother me. Finding the location I almost missed it than goodness there was a place to turn around to go back. Be prepared to park tight because the parking is very close quarters if you drive a vehicle like mine (big). I had made an appointment over the phone which is encouraged. So checking in made it easy and the young lady was very polite. It didn't take long to get started my stylist knew I was there first for a consultation and if I liked what we talked about we would proceed or I would make an appointment for a later time. As you can see I didn't waste anytime after we chatted about what I wanted and what she could do, Gracie made my hair look amazing. I am really happy. This little place offers some perks I wish I had taken a photo of that for y'all but I forgot. If you're looking for cute earrings or a cute outfit this place has some items you can choose from. Right now they have items for Saint Patrick's Day who doesn't need shamrock earrings I made a follow up appointment before I go on my next vacation to make sure my sparkles are hidden.

I had the most amazing Brazilian blowout with Eve. I've had several over the last couple years and…read morethis was by far the best experience and my hair has never looked so tame. I live in MI and joked with my husband that I may be flying back every 3 months to have her do my hair because it just isn't the same at home. The first picture is me less than 3 months from a keratin treatment and the last two pictures are after Brazilian blowout. Thank you for making my hair look beautiful!!

the waxer cracked me up so much. I told her I did not want my butt waxed and she wanted to know…read morewhy. I listed my reasons (itchiness when it grows back in) and she just said "okay, valid.". lol. anyway, not all that painful. I got zero ingrown hairs after because I used their scrub that is high in some kind of acid. buy it!!!!!! there's nothing like it in stores.

Korinne is the absolute best!! Clean and professional. Book any service and you will be pleased.read more