Tim was very responsive to our needs and helped with our remodel. We were thankful to finally find…read moresomeone who was responsive and helpful in a last minute situation. We appreciate your assistance!

This company has a high standard and efficient. They answer your call for service quick and…read moreschedule appointment fast. The staff are knowledgeable and professional.! They recommend job that good for your needed not only good for their business. Very happy with them so far. Candy W

The fraudulent invoicing and fake charges continue…read more I wrote to the Regulated Industries Complaint Office (RICO) on the fraudulent invoicing of charges we never knew we owed. RICO responded that Valley Isle Builders has decided to write off the debt and they have no intention of pursuing the collections process. However Lars Bertelsen the president of the company would like me to remove the negative comments on Yelp. 1) This is a debt we never owed because it was never communicated to us there was extra charge of a travel fee on top of a service fee so "writing off a debt" the customer was never made aware of is a moot point. Lars is not doing us any favors. 2) Yelp is a consumer review site and Maui consumers deserve to know how Valley Isle operates with fraudulent billing practices. 3) Today, on June 1st, we received yet another invoice with finance charges on top of the "debt" we owe. Please see attached images for clarity and transparency purposes. You truly cannot make this stuff up. These people are a joke.

Absolute utter garbage. Owe me thousands, have sent invoices since they say I have to do THEIR…read moreaccounting for them. THEY ARE THIEVES, hire un-skilled, unlicensed people and bill fake hours. Totally incompetent and unprofessional. Made RICO complaint and also SUING THEM. They are CRAZY and will make threats back to you. Do yourself a favor and RUN THE OTHER WAY before hiring them to tie your shoe.

Honest, adaptable, and experienced company. Operators are smart, sharp and think ahead. On…read moresomething even unrelated to their work Sebastian was so forward thinking he came up with a better solution for me than what I thought of myself! Genuinely altruistic. They went above and beyond expectations. Big value for me is the joined effort in making our mutual customers work A+ in quality as we both niche on maximizing value to our clients. This is the better contracting companies we've partnered with and hope to be on the same projects again together. MAHALO!

Kahakai Construction installed new flooring in our Maui home and we were impressed from the start…read more They were quick to respond, gave a clear and detailed quote, and answered all our questions. Scheduling was easy, and the process was smooth from beginning to end. The team worked efficiently and paid close attention to detail and finished the job ahead of schedule. Super impressed with how focused and professional they were. The final result looks amazing and has really upgraded the look of my home. Most importantly, Kahakai Construction workers were both detailed and efficient in completing the job. They made sure everything met our expectations and went above and beyond. If you want great service and excellent work, my wife and I highly recommend them.

I recommend MD Restoration Maui very highly. During the biggest Kona storm and flooding in over 20…read moreyrs, they were prompt in their response, kind as well as professional and took time to explain remediation process to me. When help was hard to find during a disaster they were there for me. Two thumbs way up, from Tina in Kihei

We own a condo in Kihei. We had just finished remodeling our condo when a flash flood deposited 4-5…read moreinches of water and mud throughout our home. Our contractor was a blessing and worked over the next 48 hours to remove the standing water and much of the mud. I knew I still needed a remediator to finish the cleaning and prevent mold, so I called MD Restoration. Kale was at Home Depot getting supplies when I called the evening of the flood (Friday). He gave me some general information and asked if he could call me back when he was out of the store. He called back within 10 minutes. Kale gave me lots of information and said that he was going to handle cases in the order he received calls, so if I could find someone else who would get there sooner, go with them. He did not say it in a manner that suggested he did not want to help or did not want my business; he was being practical in a situation where time is of the essence and I appreciated that. Kale texted the next day (Saturday), reiterating that he was handling cases in the order of calls received. I asked him to please keep me on his list, which he acknowledged he would. Kale called the next day (Sunday) from my property and I gave him my door code. He entered the unit, then sent me photos of its current state, an explanation of the work that was needed, and when he could start. I passed the information on to my contractor, who agreed with the assessment and said that he and his team could do the needed demolition on Monday, so that when Kale's team got there they would just have to do the cleaning and drying. Kale's team started the cleaning and drying process on Tuesday. My contractor had done more cleaning by then, but there was still plenty to do. Kale's team cleaned up the remaining mud and set up equipment to dry the walls. Throughout the process, Kale was prompt in his communication and did what he said he would do. When I arrived a week after the flood and saw the unit, my only critique was that the grout in the tile floors had not been scrubbed and there was mud staining around the floor edges and corners. Basically, the floor needed detailing. In fairness, this may be a level of cleaning that is beyond what remediators do. They also don't clean the mud out of the interiors of appliances. I was fine with what MD does and does not do, but if you have a whole-house flood that also involves mud you may want to ask questions so that your expectations are managed. I met Kale in person to thank him for his help. He offered advice for the repairs from the perspective of someone who regularly deals with water intrusion. Kale knew that my contractor would make all repairs, so his advice was completely from a place of wanting to be helpful. Kale also acknowledged that our bedroom fan was not broken when he first entered our unit, but it was now broken. (We had also noticed the broken fan, but did not mention it.) Kale said that his team is usually good about letting him know when things like that happen, but, when he asked them, they said they did not do it. I could see where he was coming from: something was broken, but was it my contractor's guys or Kale's guys? We weren't there, so we don't know. Although that was fair, he maybe could have knocked a small amount off the price as a courtesy, just in case his guys unknowingly were the culptrits, but honestly, in the grand scheme of what we were dealing with, the fan was not my priority and I appreciated that Kale noticed the breakage and checked with his guys. I found Kale to be highly responsive and helpful. The invoice I was provided includes pictures and a detailed breakdown of the work that was done each day, which I suspect will be useful when I seek reimbursement from my insurer. As Kale said, I hope I never have to call him again, but if disaster strikes I would not hesitate to do so.

Ha'a and his crew did an amazing job removing our old falling down cinder block wall and replacing…read moreit with a beautiful vinyl fence and gate. They were here when they said they would be and worked through a week of challenging weather. We are so pleased. Definitely give them a call if you need masonry work or like us replace it with vinyl.

Ha'a has been great so far. He's been to my house multiple times to make sure everything quoted is…read morecovered. Very prompt, actually showing up when he says he will. No work done yet, but I'm looking forward to it. I'll update this review with the progress....

I requested an estimate for a Nuvo whole house water system install. Jim gave a very fair estimate…read moreincluding a bypass for the filtration system and also a separate irrigation connection so as not to use filtered water for the irrigation. Very professional and able and to install the system quickly. Jim will be our go to plumber

Jim just installed a new tankless Navien system for us. Great guy and excellent work. He is very…read moreinformative and patient with my questions. I will use him again.