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    Elm Hill Academy

    2.0 (4 reviews)
    Closed 6:30 am - 5:30 pm
    Updated 3 months ago

    Services - Elm Hill Academy

    Infant child care

    Multiple children care

    Newborn childcare

    3 More Services

    School-age childcare

    Single child care

    Toddler childcare

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    Primrose School of Nashville 12 South

    Primrose School of Nashville 12 South

    3.3
    (4 reviews)

    My son joined at 5 months old, and he loves his teacher, Ms. Dulcy! The Directors really care about…read moremy son, give me live updates daily and treat him like family. Ms. Kayla and Ms. Jamie are incredible, so grateful!

    I am very disappointed with my experience at Primrose. I started sending my little one there half…read moreday, and already at the third day I realized something was off. I sent her 4 days half day the first week, and 3 days half day the second week. That's when I decided to give withdrawal notice and quit without hesitation. I'm relieved she is not there anymore, and we started in a new daycare FULL-DAY and she is already doing better, and I take her home being her normal self. We started there because the facility was supposed to be top notch. That's not the case at all. I'm relieved that my child is no longer there. The lack of care and attention is remarkable. And my kid as well other kids needs were not prioritized. It started becoming a priority only when I gave notice that my kid wasn't going back. That's when they started calling and saying "we will be more considerate of your kid crying and feelings, and we will try not to let her cray all day". And I know kids need time to adapt, but no one really genuinely helped her or took time to care. She was left to cry while laying there who knows for how long. And the app that they use to update parents and provide pictures? Forget about it. No feedback was ever provided on how her day went. Her updates were not updated, and when they were it was because I would call and ask. And even then, there were inconsistencies. For example, changes of diaper while napping, or updates about her drinking her bottle but I would go and pick her up and her bottle was still there, or that she woke up from her nap while I was literally entering the classroom and she was sleeping AGAIN. Pictures were sent only the first day, and that was it. Bottom line, they would leave her to cry and cry herself to sleep constantly. Not to talk about lies. They would constantly say she didn't cry she had a beautiful day, while the little one was still sobbing. Or the day I went to pick up her stuff, on of the directors at the entrance told me "your little one is cuddling in the classroom". My kid never went to day care that day, she was already out of there. Those are just examples, but I could go on and on. And she was there just for a very short period of time. And I already feel awful I sent her to such a horrible place. This place is not a daycare, is a money making facility. PLEASE, DO NOT SEND YOUR KID HERE. LOOK ELSEWHERE. THEY ONLY CARE ANOUT MONEY AND NOT THE CHILDREN.

    Primrose School of Cool Springs

    Primrose School of Cool Springs

    3.3
    (15 reviews)

    We are incredibly thankful for the fantastic admin staff and teachers at primrose cool springs!…read more Finding childcare that you're comfortable with, checks all the boxes, etc. can be challenging, but we've found that with primrose. The staff and teachers truly make this place great! From the very first tour/walk through we felt welcomed and assured that not only were our kids going to be well cared for, but well educated and on track in their learnings (based on their ages). It is so helpful that they provide well balanced meals and snacks throughout the day- saving this working mom a lot of time. Each day we are greeted with such kind people at the front, and our kids love their teachers. We also love the community of families and how the school hosts different events and celebrations throughout the year. We highly recommend primrose and wish we could give more than 5 stars!

    We had a really good experience with Primrose in Houston so we defaulted to them when we arrived in…read moreNashville. However, after 1 week we have removed our son. The administrator Haley is extremely rude and treated us like we were an annoyance when we asked her any sort of question. They even struggle to say hello when you walk into the school in the morning. My wife asked our son's teacher how his day was and her response was "I don't really know". We have had way better care before by people who love kids and love working with kids. Keep your kids away from this day care, there are far better options available.

    Primrose School of Murfreesboro

    Primrose School of Murfreesboro

    3.7
    (6 reviews)

    I am writing this review to share my family's experience so other parents can make informed…read moredecisions. My daughter attended Primrose until December 2025. We ultimately withdrew her after ongoing concerns about communication, follow-through, and basic care. The first time I was told that my daughter was experiencing "severe, daily issues" in her classroom was on 11/13/25, when the owner, Susan Burrow, stated that she was overwhelmed at school and unable to keep up with peers. This was surprising, as her teachers had consistently reported that she was having good days with only occasional incidents. The following day (11/14/25), I met with the Assistant Director, Blanne Burrow, to discuss simple, low-effort strategies that could help support my daughter when she became overstimulated. He took notes, and I sent a follow-up email summarizing our discussion. Later that afternoon, I received a call from the owner stating that none of the accommodations worked, despite it being only a few hours since our initial conversation. She also requested an "updated" diagnosis for my daughter's autism. I had to explain to a childcare provider that autism is a lifelong neurodevelopmental disability and that the diagnostic criteria do not expire. On 11/21/25, I followed up with my daughter's lead teacher to ask whether the suggested accommodations had been shared with her. She could only recall one item, which made it clear the list had not been communicated or implemented in any real way, despite assurances that these strategies had already been attempted. There were also two separate occasions when I discovered that my daughter had not been changed for an extended period, resulting in soaked clothing and irritation: * 11/26/24: I noticed at home that she was still wearing the pull-up I had put on her that morning. It was fully saturated, her pants were wet, and she had had a bowel movement that caused irritation. I reported this immediately to the director and her teachers. * 10/1/25: I noticed the same situation when picking her up--wet pants, soaked pull-up, and a bowel movement. I brought her back inside to be cleaned and informed her teachers and the front desk, and notified the director the next day. These were not isolated communication issues. They became a pattern of concerns regarding transparency, follow-through, and basic care expectations. After weeks of trying to collaborate and advocate, we made the difficult decision to withdraw. After speaking with several staff members, I learned that my experience was not an isolated case. I was told that Primrose has pressured other families to withdraw children who fall outside what the school views as 'the norm.' I also learned that staff are not given any training on how to work with children who have special needs, despite repeated requests from teachers for that support. Every child deserves to feel supported, safe, and cared for at school. Unfortunately, that was not our experience here.

    Our daughter started at Primrose when she was 11 months and has absolutely thrived there. She's now…read more2.5 years old and we have loved every class we've been in. She's has moved up 3 times as they move up every few months to accommodate the ever changing developmental stages. We love the staff and the teachers and feel 100% safe with our daughter being there. Would recommend to anyone and although it's quite expensive, you get what you pay for. It is worth every penny.

    Elm Hill Academy - childcare - Updated June 2026

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