Made a full asking price offer with signed contract on a home listed and owned by a by a realtor at…read morethis agency. Waited more than 24 hours for a response and when we did get one it was the Realty 3 agent contacting my agent asking if it was my highest and best offer. I countered with a 10k higher offer and they took someone else's offer for less money and who's offer came after mine. My wife was actually in tears over this and is utterly heartbroken along with myself. This is no way to conduct business. It is totally unprofessional and prejudicial in every way. I would not recommend this agency to anyone and will be inquiring to see if there is some type of recourse and an oversight agency for ethics violations.

Mary Jean, Sarah and the gang are the only people I will ever completely trust when looking to buy…read moreor sell a house. They treated my wife and I like we were family through the entire process of building a house. Look nowhere else if you a realtor.

A list apartments rented me an apartment that was infested with roaches. They knew about the…read moreproblem and did not care. Told me to my face that their was no issues with pests. Now I'm stuck battling this issue out with our landlord. This isn't something I wish on anyone who's paying good money to rent and be independent. Terrible shady people. Not to mention not very knowledgeable on basic renting questions that I had. The response that I received to my questions was "I don't know I don't live here." Do better A-List more like F-list. I would give - stars if I could. Specifically David and Grant in the West Hartford location.

We rented through A-List apartments when we first moved to West Hartford about 2 years ago. To say…read morethey were unprofessional would be an understatement. We were not told when moving in, that many of the apartments in our complex were reserved for low-income households. The majority of our neighbors did not work, and would loiter outside all day and all night. They would invite friends over constantly, and loud groups of cars would be in and out of the parking lot. We will take responsibility for not recognizing this, as we could have done further research or asked more questions before renting this apartment. We were young and eager to move into our first apartment. There is, however, no excuse for the lack of communication & professionalism with any complaints we had about our unit. We had MULTIPLE issues with our apartment's electricity, water (leaking/flooding from the upstairs unit), and safety (the windows would pop out of the unit, none of the fire alarms were up to code, and our oven started leaking gas). We had no direct line for maintenance. The number we'd been given was a machine automated answering service. We'd call multiple times and leave various messages for days on end and receive no response. When someone did ultimately call back once, they called from a blocked number so we still had no direct line of communication that we could contact again. After about 6 months of this, we tried to approach management. Rob Koff was the absolute most unprofessional and immature "adult" I have ever dealt with. He came on the attack, was completely unapologetic, acknowledged that the unit we were in was oversold (shows how desperately he will try to make a sale), and yelled and laughed at us over the phone. I have never been spoken to by a "professional" like this in my entire life, and never will again, as I will certainly never be dealing with A-List properties again. I do hate to generalize based off one experience. It seems from other reviews that other affiliates of A-List Apartments set the bar significantly higher than Rob Koff does. I hope that is the case! A-List - do yourself a favor and do not let your name be dragged down by such an unprofessional.

I recently purchased a home and chose Bestway Mortgage for my loan. Brian, Jaci, and the entire…read morecrew at Bestway exceed my every expectation. I could not have asked for more attention to detail, communication, or kindness than I have received from this awesome team. Every one of my phone calls and emails were quickly, directly, and thoroughly answered, and I always received great hospitality at their office. I would recommend Bestway to anyone.

They pulled my credit report and gave all the info to the realtor we were working with instead of…read moreto me. So unprofessional and all of the information was wrong. Had much better luck with another lender - don't bother with these jerks.

Highly experienced, patient, flexible , accommadating to individual needs. She makes every client…read morefeel special and attended to professionally . She is a consierge of what matters in a home purchase. She tries to establish a profile of the buyer to not waste time, and point out appropriate details i.e. mechanicals, carpentry, value, aesthetics and possible projected goals for properties. Her understanding of the market is vast, expert and travels across many regions of the state and beyond Home buying is stressful, but she truly takes takes a huge chunk of this away. Her integrity (no pressure, patience of a saint) and general understanding of the legal interface with purchasing a home is quite sophisticated. We feel so lucky and forever grateful to have found her. JS/EF

Lori is the best realtor we've ever worked with! Buying a home in this current environment is not…read moreeasy let alone doing it remotely but Lori was very responsive and communicative at all times and her professionalism really made us trust her. She has a pleasure to work with and is such a great resource to know if you are moving from out of state. Her knowledge of the area is unsurpassed and she truly cares about her clients. I felt like she took the time to listen to all of our needs and to this day is still giving us great suggestions and checking up on us! She really made us feel like we have a new lifeline here in CT and we loved working with her!

Cannot say enough amazing things about Jason and his crew! I needed some repairs and help for a…read morepellet stove and chimney. He answered the phone at 8am from an out of state area code! Major points there!!! He set up an appointment for the next day at a time that was convenient. Got a quote sent over the same afternoon and he won my business with his service and estimate for the work. The down payment was done through an online invoice and we scheduled for a week out! All the work done in one day - pellet stove up and running, repaired chimney and waterproofing all done in one day! A+ in my book! Great communication and quick responses to any texts. Highly recommend Jason and his team!

I contacted Stylz about a chimney repair. Jason and Brad were helpful in every way. The estimate…read morewas fair and they were responsive to my requests for additional information. I was close to hiring them but a change in my circumstances meant I could no longer move forward. Brad is the sales manager and Jason is the mason. They're a great team.

Mark and his team did a wonderful job. It was our first home and we were a bit naive about how to…read moreproceed. Select Realty really walked us through the steps. They helped us find a perfect home and we had to back out of the first home we wanted. They were all so kind and patient and explained everything so we never felt lost or sold on anything we didnt want. I would recommend them to anyone and will definitely use them again when we choose to sell or buy again.

Kyle came highly recommended as the go-to real estate agent for historic homes, particularly in…read moreHartford's West End. He absolutely lives up to his reputation. We were first-time buyers seeking a fixer-upper on a small budget. Kyle's eagle eye steered us away from problem properties and toward a charming turn-of-the-century house in Hartford within our budget and ability. I honestly believe Kyle paid for his own commission right off the bat when it came time to negotiate. Everything else he did for us was just icing. And he did a LOT. He helped us understand our home inspection report, including walking us through things you often find in a historic home, like older electrical. He gave us recommendations for everyone under the sun. Electricians, plumbers, house painters, roofers--Kyle's experience here runs deep. Kyle was an excellent sounding board for pretty much everything that came up. He offered advice on our somewhat unorthodox financing, helped me talk through steps I was nervous about and got us funds back when the seller didn't clear out his personal property. Actually, he's even fielded a couple questions since closing! We are now happily working on our fixer-upper for move-in day. If we ever sell, we know who we'll call.

We hired RTO, to manage a residential property in for us…read more The team was very communicative, direct, transparent and easy to work with. They were also very competitive in their pricing compared to the competition and we were pleased with the service they provided. I found them knowledgable and very responsive to any question we had or issue that came up. We quickly gained the peace of mind from knowing that RTO was on top of everything and looking out for us as owners and keeping the tenants satisfied, which we also wanted. That's why it was an easy choice to have RTO as our agent If you are considering a property manager, I highly recommend RTO.

Hired RTO Property Management after a horrible experience with a previous company, and they've…read moreliterally done a 360 for our tenants & our occupancy! Less turnover, higher tenant conversion rates & increased tenant satisfaction thanks to RTO! I highly recommend this company for all of your property management needs!