I was less than 100% into Halfords last time I reviewed (below) with good reason. Today was a…read moreperfect experience - needed a chip in my windshield repaired. A quote from the nation wide (global?) company to fix on my doorstep was almost £230!! At Halfords (10 minute drive away) it was done perfectly while I watched for £40 - plus I was given a free 10 point check on my car AND a £5 discount coupon. Total cost dropped to £35 and serviced to my complete satisfaction by 2 really professional, friendly staff. I will be back very soon I'm sure!! Review #55 2023

Absolutely disgusted with the service of the store manager at this branch, purchased a new battery…read morefrom them in August 2025 at the start of November 2025 I started to have faults showing up on the dash also low battery. After having around 6 different faults I thought something was amiss so I had a full diagnostics scan and also an auto electrician, every fault code was down to low voltage and the auto electrician confirmed the battery was faulty and not holding charge. So back to the halfords store I went with receipt in hand, I was served by a lovely young lady who came out and tested the battery, her findings were battery needs charging then retest, so she agreed there was a problem, possibly a dud cell. I followed the young lady back to the shop expecting a replacement battery. The battery was a Yuasa HSB100 with a 4 year warranty. The next thing man came out of the back room with the battery tester and said he wanted to test the battery, I explained that a young lady had already been out to my car and tested it & I gave him the little print out she gave me. He said he still wanted to do it, I asked why and he couldn't answer, so to save any disagreement I followed him out of the shop and he tested the battery, within 1 minute he said it's absolutely fine no problem at all, so then I tried to explain what I had already explained to the young lady about all the errors, diagnostics, auto electricians report etc to which he replied my machine says it's fine, after going back and forth for a good 30 minutes I asked why when the young lady tested it did it show a fault and within 15 minutes he tested it and he said it was fine? His first answer was she probably did it wrong, I said to him I don't think that is very professional telling me one of his staff had done it incorrectly and especially because she was a female, & I'm pretty sure all staff that had authority to test batteries would of been trained for insurance purposes. then I couldn't work out how he new she had done it incorrectly when he wasn't there? So I suggested maybe we could ask the young lady to show us how she had done it with both of us there, this he thought was funny and I asked why are you laughing at me, he said I'm fed up with going round in circles day in day out, eventually after more arguments he said he would get the young lady, so another 20 minutes as she was busy they both came over. The young lady connected the charger and he told her she had connected it incorrectly, she needed to connect to the other side of the nut & bolt on the battery terminal, she replied to him you're joking? He said no, at this point I said he is clutching at straws to which he started to laugh at me again, I asked him again please don't laugh at at me, the young lady had connected firmly to both terminals, there was no issue at all with how she had connected the tester & she did say this is how I always do it. The young lady then went and carried on with her work, at all times she was friendly polite and professional. Thank you for your response on 27/01/26 I have already gone through that channel of reporting the problems I had, but unfortunately no response at all which is aa shame as it's another bad mark against Halfords and it also shows that you are really not trying to sort the problem as quickly as possible. 29/01/2026 And still no response from customer services!! 07/02/2026 Finally a response from customer services they have requested a copy of the invoice from the auto electrician stating the battery was faulty and the diagnostic report feedback, I told them that I had to pay for that service to be carried out and they agreed to cover the cost of that providing the report states the battery is at fault, I think that a fair enough request from them, so I have supplied them with everything they have asked for and the invoice does state faulty battery. Unfortunately again after a further 3 emails from myself Halfords customer services have disappeared again, no email, no contact and no refund for the auto electrician & diagnostic report invoice I was told they would refund never mind the faulty battery this whole sorry saga is about.

Great little local garage - nothing seems to be too much trouble for them. Have been having our…read morecars serviced and MOT'd here for years and have always felt that they give a good service at a very reasonable price. They'll try to fit you in the best they can, although can get very busy so advance booking is recommended. When we've had any breakdowns, they've always tried to help us out as quickly as they can. As a female, I've always found that I'm treated well as a customer and not at all patronised, which is quite refreshing!

Really helpful people very knowledgeable when I took my car in with a fault also the free coffee…read morewas great.

Took my Ford Focus in to check the battery. I decided to come here because I read on their website…read morethat they had a state of the art battery tester. The check proved my concerns that the battery was failing so I purchased a new one. The fitter ran a second battery across the terminals to ensure I didn't lose all power to the car. This meant I didn't have to search for the keycode for the radio/cd player. Very good service on this occasion. I came back her last month to have a check on my daughters battery on her Ford Fiesta. The fitter could not fault the battery, so a good honest place to take your car to.

fantastic service and expertise, all our vehicles go there now, We have always used the main agents…read morefor cars / vans ,nothing is to much trouble for these guys, they have sorted numerous jobs electrical/ mechanical Michael and his team are head and shoulders above so called main agents and so obliging

I used the mobile garage people to service my car, they let me know an appointment time and then…read moreturned up to my house to service the car on my drive!! Saved me leaving the house and wasting time in a garage!!! Excellent would recommend them, very friendly and good mechanics.

M V Diagnostics is the only place I would ever take my Audi. Mark is absolutely brilliant, he is so…read moremeticulous and thorough and has such passion for what he does. He also loves his coffee so if you are waiting for your car to be serviced he'll make you a cup using his fancy machine - bonus!

Due to my less than perfect parallel parking skills I hit the curb parking my MB convertible with…read moresuper low profile tires - mentally I was in my Land Rover where I actually choose to bump up the curb to park snugly. Bottom line - I split the tire but managed to get home. Quick visit to the website, find my tire and two days later it is in stock, I have an appointment- 20 minutes all is good. The car is perfect again without any hassles. Two big thumbs up!

I was stuck on the motorway last Monday and was really in need of a tire and Shwan kept the shop…read moreopen just for me to arrive on a bank holiday. He really took care of me and made sure all of my other tires were fully pumped and ready to go for my journey back to London. His customer service was 10 out of 10 and he showed the upmost respect to my situation as one of my tires had popped. The prices for the tires are absolutely exceptional as well. If you are ever in need of tires in Nottingham, please don't make the mistake of not checking them out. They also do rims if you want to pimp out your ride.

I am always a little nervous when taking my car for an MOT, my mechnical knowledge is next to none!…read more K and M Autocentre in Nottingham, put my mind at ease and helped explain everything in simple language. As it happens very little extra work was required, i would 100% go back and use them again.