Took my car in for its annual MOT test. It's a standard mandatory test. They gave standard service with no frills - perhaps the minimal attention and any sign of frills is COVID related. I did see several staff hanging around as I first tried to find somewhere to park the car and find the office to let them know I was there for my appointment. No-one offered to assist me or direct me. Minimal COVID actions taken by the staff (masks, what masks!!??) or the office (screens? What screens!!??). Even without COVID I saw nowhere to sit and wait - maybe I'm spoiled - will try elsewhere next year. read more