Brandon was incredibly proactive about addressing the issues in my initial review. He read my…read morereview, reached out to his staff to determine what went wrong, and then contacted me with sincere apologies and explanations (which he did not frame as excuses), and practical solutions to make it right. I really appreciate the sincerity and good customer service. I truly believe that Brandon was genuinely concerned with how distraught my family was over the wrong urns, and not just how it made Brown's look. Although the initial service was unfortunate and subpar, I believe the customer service, which involved Brown's taking full responsibility and monetary remedies, warrants an upgrade in review. My family will be using Brown's again (hopefully not anytime soon though!).

This establishment is run by the kindest and most caring souls. Every employee leads with…read morecompassion and sincerity. They provided strength when I had little to give; with guidance and understanding.

I highly recommend Martin Mortuary. They have been servicing my family for generations. My mother…read morerecently passed. We live in Denver but she was born in Grand Junction and wanted to be buried near her parents here. Although that could have complicated the process, the staff at Martin saw to it that all details were worked out in a timely fashion. Starting with Faith, who did a professional job prior to my mother's death working thru the original cemetery contract that was many years old and then preparing the current contract for us. Faith was kind and professional even though we were across the state, we had confidence that all the details would be taken care of and they were. Bree at the Mortuary was also professional and sensitive regarding details after my mother passed on Mother's Day. She helped with the transport of the body across the state and preparing the body for burial. She worked closely with us on the obituary and the memorial service folders, Bree made sure all of our requests were met. Martin staff did an excellent job during a most difficult time. Thank you! Kathy D.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

I am going to start this review with a rating of 10+ stars. Legacy Funeral Home was so fantastic…read moreto my family. Jerry and his staff became part of our family while taking care of my dad. They were so understanding, available all the time to answer our questions and were genuine with everything they did. He is very honest and a class act in our book. They gave the utmost respect for my dad while in their care and worked hard to get the things my dad wanted for his funeral. I cannot believe how comforting and attentive they were to our entire family. Legacy went out of their way to accommodate and make us feel loved. To top it off, Jerry even offered his suit jacket to my mother on the day of the funeral as the rain poured down. You CANNOT get any better than that. Thank you so much Legacy (Jerry) we are eternally grateful.

Such a caring family!! They took very good care of my father and the service was just beautiful.read more

I cannot express enough how disappointed and upset I am with the services provided by this funeral…read morehome. My father passed away unexpectedly and I was in a vulnerable state. From the very beginning, there was a lot of miscommunication and confusion regarding the services that we needed. Tj the owner took advantage of our vulnerability during this difficult time and since the first phone call has never reached back out to me but instead has had his employees speak to us instead of himself. Not to mention when I picked up my fathers ashes I heard his nasty phone call conversation with his employee. You can hear through your walls just FYI. After my father was in their care, there were constant add-ons to the original agreement that we had made. They charged us for things that were never discussed and made us feel like we had to pay for them in order to give our father a proper send-off. It was a very stressful and disheartening experience. I would not recommend this funeral home to anyone. They took advantage of our grief and made a difficult time even more challenging. I suggest looking for a more reputable and compassionate funeral home that has your best interests at heart.

With the sudden lost of my uncle.. we called around to different funeral homes and this one is the…read moreone we chose. Dawn was so caring and very attentive. We appreciate how comforting he made us feel. I would definitely recommend this place for all of your funeral needs. Thank you again Grand Valley Funeral Home.

Very nice folks here and they took great care of us during the most difficult of times. We were…read morefrom out of town when we lost a loved one, and the team at Crippin were so helpful and caring. Highly recommend!!

From the owner: A family tradition of trust since 1988. We are a full-service funeral home specializing in funerals…read moreand memorial services. We have a full-service crematory on-site, and we will be able to take care of your cremation needs promptly. The loss of a loved one can leave you with a lot of unanswered questions, feelings of stress, and anxiety and grief that make events difficult to handle. Crippin Funeral Home, will guide you through the aspects of the funeral service with compassion, dignity, and respect. Call us at any time and let us assist you in this time of need.