Megan took care of my mom for 2 years who was on hospice at the time , she went above and beyond to…read morehelp us ... simply amazing ! Very professional and very responsible pricing !! She helped my family in ways I'll always be grateful for !

We have had Home Instead watch after our mother for several months now and generally speaking - it…read morehas been okay. One CNA in particular has been terrific when she is here. Home Instead apparently has issues when CNAs call in sick...etc. and apparently do not have ample staff to cover such events (surprising as this is their business). This has caused our family many issues due to last minute cancelations which is sort of ironic as we need to give 7 days notice for schedule changes but they can do it to us at the drop of a dime. What is VERY upsetting is that recently we gave notice that we would be making a change for our mother's care and gave 7 days notice. Yesterday we received a call telling us that the CNA scheduled could not come for the remaining several days and that there was no replacement either. Thanks for being professional Home Instead!!! Nothing like putting it to us / and our mother on the way out. I only hope that this review doesn't mysteriously disappear like some of the others I see out there. I would urge anyone looking for CNA services to ask a lot of questions and be prepared to jump in at the last minute and cover for the inevitable scheduling issues which we experienced far too often..... oh - and dont tell them your leaving until the last minute or they will leave you hanging!

From the owner: Home Instead provides senior home care services in Northern Rhode Island. Services include Respite…read moreCare, Alzheimer's Care, Parkinson's Disease care, Personal Care, Outpatient Care, Short Term Recovery, Veteran Care, Elderly Companionship, Senior Transportation, Medication Reminders, companionship services and more. Call 401-484-1937 for a free senior home care assessment.

I'm really happy that a loved one was placed here for rehabilitation after a major surgery. They…read morewere in a subacute unit that was so beautiful. The staff was kind, knowledgeable and empathetic. I would recommend Cedar Crest to anyone.

My grandfather was housed here during the start of covid for rehabilitation after breaking his leg…read more He had great nurses and therapist while here. At the time they wouldn't let visitors in but we were able to pick up and drop-off laundry and other personal items. He had no complaints once he was discharged.

I was s0o lucky to be given this service when I came out of the hospital. They treated me with…read moredignity and respect. Everyone they sent to my home was profesional yet friendly. They sent OT,PTand a nurse who all pleasently saw me thru my rehabilitation tho I was not always the best of patents. Pain eased up and .my recovery goals were reached it was time to say good bye. They were so careing,they had become part of my life,felt like family I hated to see them go. I was told if I had any set backs or needed anything just call...... They are the best !

If your looking for home care dont go here they are aweful and dont follow through with nothing i…read morewill never request help from them again

Kind and compassionate people who really care. Excellent service and I would recommend.read more

Extremely Disappointing Experience - Would Strongly Advise Against Using Bayada…read more After major surgery, my husband's surgeon arranged for 10 days of at-home nursing care through Bayada, which included daily injections. What followed was a frustrating and unacceptable experience from start to finish. Day 1: Nurse arrived over two hours late. She was visibly unfit and struggled to walk 10' (from the driveway to the front door) requiring her to rest on the sofa before walking another 10' to the bedroom, where she required another rest break (by sitting on the bed). (Note, all one level, no stairs involved.) She spent the vast majority of the brief visit complaining about her own physical discomfort and left saying, "I don't know if I can come back." Days 2-4: No nurse showed up. No phone call. No communication. No resolution when we reached out to the office. We were left with no choice but to administer the injections ourselves--completely defeating the purpose of professional care. Day 5: A different nurse arrived 2.5 hours late, took vitals and a blood sample, then quickly left. It was the only semblance of proper care we received. Days 6-10: Once again, no one came. No calls. No follow-up. Total silence from Bayada. Then, 2 months later, we received a surprise bill for $850 from a lab located five states away. Our insurance declined the claim because the lab was out-of-network. After weeks of back-and-forth and numerous calls to both Bayada and the lab, we discovered the Day 5 nurse had held onto the blood sample while on vacation and eventually dropped it off at the out-of-network lab. It took nearly a year to resolve, but thankfully, we were not held responsible for the charge. But the ordeal added unnecessary stress during an already difficult time. Bottom line: Our experience with Bayada was marked by unprofessionalism, lack of reliability, and poor communication. If you're seeking competent, consistent home health care--look elsewhere. ETA: This review should be under PROVIDENCE, RI