I have been a patient of Dr. Allison Richardson for about 15 years. She is my primary care…read morephysician, but she has grown over the years. She's had to expand her practice with other business professionals. APRN Kristyn Lambert Is an amazing nurse practitioner. While I am not always able to get in with Dr. Richardson because of her busy schedule, Kristyn fits the bill. She is SO SWEET! SO CARING! AND COMPASSIONATE! She has all of the ingredients of a perfect medical professional. She takes the time to make sure that she listens to her patient concerns which is a rarity these days. The medical professional Industry is not what it used to be. I had my yearly exam today and was greeted by Gabrielle. I experienced an issue that had nothing to do with the clinic but had something to do with me personally. Gabrielle went above and beyond to fix the issue and made my life so much easier today. Excellent Customer Service skills she displayed and she showed me that my problem was important. The entire office staff got involved to resolve of my issue. I WAS SO GRATEFUL, not only for Gabrielle, but Audra who quickly stepped in to get me in and work fast and efficiently to help get me out of the clinic in record time. There were a few other ladies at the clinic that I did not get their names, but you can see they work together, care about each other and care about their patience's. A true DREAM TEAM! Dr. Allison Richardson has extended her practice to a new location which is located on R street, in the Heights., Little Rock.This is where the new staff is, but the original location which is on Chenal Pkwy has equally wonderful staff members as well. You can never go wrong if you go to either location.

This was my first time to see Dr Fry and she is an amazing Dr. She took the time to listen to all…read moreof my concerns. Provided me with a game plan to get my health on track. She cared about my issues. Dr Fry took the time to really explain things to me in ways I could understand. I didn't feel rushed. I was very happy with all the staff and the way I was treated. I would highly recommend this practice.

I highly recommend Dr. Kajkenova, Samantha Watt, and their staff. They took care of my elderly…read moreparents and provided excellent care. Leslie and the front desk staff are not only friendly, but extremely helpful and knowledgeable. This is definitely a high quality clinic.

Great doctors and very knowledgeable. Experts with adults and the elderly. Highly trained with…read moreawesome selection of supplements that our bodies need. Flu check in no time. Friendly staff, easy access in the center of town and very convenient.

A patient at Autumn Road for many many years . Never late on…read morea bill , never late for an appointment. My Doctor retired and Autumn Road Family Clinic would NOT accept me as a patient under another physician. They told me they were not accepting "New Patients"!!!!! I experienced a lot of in house issues, with Doctors leaving, never the same nurses or clerical help in front. I'm disappointed in the decline of professionality of the entire staff.

I am quite puzzled with this clinic. I originally visited with my primary care physician one time,…read moreevery since then I have tel-visits with nurses within the clinic and each time it's a different nurse. I feel that I could not get personalized care this way and they will only know me by in the charted information on their site. When I ask for a visit with the primary care physician I'm told she's booked up for months. I'm considering moving on.

This doctor billed for a flu shot which was never ordered. She diagnosed me with hep C and memory…read moreloss. I have neither. This doctor treated me like I was in there drug seeking. Once I get the $125 back they "forgot" to pay me back, I will be reporting her for fraudulent charges and diagnosis.

Dr Roach is outstanding. He is thorough and up to date on the latest literature. I am a physician…read moreand I have chosen Dr Roach as my PCP, because I trust that I am receiving the best care possible. I have never had a bad experience with the office staff, and have found them to be professional.

I'm in the process of finding another doctor. I was refused a refill of one of my medications in…read moreMay that was prescribed here for many years. They decided to refuse to refill when I was going on vacation and was told if I had issues that I should go to an ER .... This same situation played out with my wife before she switched. Another time I asked for newer medications that worked faster than others in the past.... I was basically accused of being a pill seeker. I understand there is a shortage of doctors but if you are willing to take your life into your own hands.. this is the place for you !

I think this practice does well in the mental health profession. Myself, working in the mental…read morehealth field over 4 years, it's amazing how they applied their profession to me. My first and very first therapist was Rachel. In the beginning I understood you had to get to know your therapist but she was really relatable however accountable. In order for me to grow, she had to take necessary steps during my sessions such as keeping me accountable and working on my personal development when I wasn't in session. She's amazing! Now I'm seeing Angie is totally the opposite of her however she is more fun. At first I was worried if I was going to receive the right treatment from her as Rachel did. Rachel did a great job connecting me with Angie. Till now Angie has literally taken care of me and helped me through my trauma. Thank CFT for being so kind and professional.

The medical staff - mainly Dr. Katherine Hurst - was lovely. I really enjoyed my appointment with…read moreher and felt she really wanted to help me in my endeavor to get healthy. However, the administrative staff is the worst I have ever seen. Specifically, the woman in billing was incredibly rude, inconsiderate, and unhelpful. The Chenal Family Practice makes a point of running excessive tests on new patients. They market these tests as them "going the extra mile," but in reality, it is a complete money grab. They do not make you aware or even hint to clients that the excessive testing may not be covered by the client's insurance - despite the fact the client gives their insurance information when making the appointment - and for the one out of ten that do know their insurance, the practice doesn't tell you what tests are being run beforehand so you could look it up under your insurance. In short, there was no sense of obligation to the client. I understand they are running a business, but they are cheating people out of money. I left the office owing upwards of $500 when I went in to the office for the standard wellness exam.

Walk-ins not welcome…read more Apparently they switched from walk-ins welcomed to "by appointment only". They just forgot to tell everybody. Besides, on paper they look like they have not been open in 6 years or just simply not review worthy. Maybe after a few more "by appointment only" patients, they can afford to update their door signs and street sign. It's a scratch.

Place is clean. Got called back immediately. Everyone there is super friendly and nice. I'm from…read moreout of state so I was worried and I didn't have my insurance card but they let me email them a picture. Very accommodating. Offered me Advil and tylonal too. Glad I came here

You'll wait 45 minutes if you show up on time. The waiting area Will Not Be open until 6:01 am…read more The reception staff is reasonable but not stellar. There is a sink with a sign that states washing your hands is important, but no soap. Hopefully they have soap at the nurses sink.

John Peters On Wednesday, March 6, 2019, Dr. Scott Dinehart,…read moreArkansas Skin Cancer in the Baptist Towers removed a rather large skin cancer from my head. Because the raw area was rather large, he sent me to the Surgical Pavilion for plastic surgery, where Dr. Ed Love repaired the appearance and protection of my scalp wound. Dr. Love's office is at Plastic Surgery and Skin Solutions across the street in the Baptist complex. I went directly to the Surgical Pavilion and only had to wait about 30 minutes before being called to the surgical area. Every one of the ladies and gentlemen with whom I encountered showed me respect, were friendly, cheerful, and treated me like I was a VIP, which I am not. The area was clean, neat, and well-lite. I know what customer service is all about, and these folks know how to deliver! The whole atmosphere of the Surgical Pavilion, from admissions, to pre-op, operating room, and recovery area was customer (patient) friendly which relieved my nerves and caused be to become more relaxed. I highly recommend The Surgical Pavilion, as well as Dr. Dinehart and Dr. Love. The results are my 5 STARS!

One of the bright spots of Little Rock is the medical expertise, health science research going on,…read moremedical schools, etc. Hillcrest Family Practice is one of the best places to go for medical care. The office staff is friendly and cheerful. Drs. Holland and Carttar are most knowledgeable and caring professionals with excellent patient-centered care combined with excellent listening and diagnostic skills. They keep up! They also bring in medical students to observe and learn first hand, paying it forward. The onsite lab facilities make it possible to get chest x-rays and blood drawn for testing without having to check into the hospital -- unless you need CT or MRI type scans. Their offices are in trendy but laid-back Hillcrest. The gardens in front of the offices are beautiful as well.

Ask to do a working interview and told I would be paid. Was not. LIED TO. NOT AN UPSTANDING PLACEread more

I would not recommend this clinic to Black patients. I have consistently felt unwelcome and…read moredismissed here. The only staff member who made me feel respected and comfortable was the Black nurse in a predominantly white environment. Patients deserve to feel heard and cared for, no matter the race. Patients should not leave feeling dismissed or discriminated against. If you are Black and considering this clinic, I strongly advise against it.

I had to change family doctors for insurance reasons, and I am totally pleased that fortune…read moredirected me to Dr. Allan McKenzie, MD. His staff is friendly, professional, caring, and efficient, and Dr. McKenzie immediately built a rapport of trust and competence. The waiting room is probably the most comfortable and well appointed I have experienced in a doctor's office with original works by local artists on the walls and shelves (most for sale). I am very confident that I will be very pleased with this transition as time goes by and recommend others to consider Baptist Health Family Clinic (Hillcrest) without reservation.