One of the bright spots of Little Rock is the medical expertise, health science research going on,…read moremedical schools, etc. Hillcrest Family Practice is one of the best places to go for medical care. The office staff is friendly and cheerful. Drs. Holland and Carttar are most knowledgeable and caring professionals with excellent patient-centered care combined with excellent listening and diagnostic skills. They keep up! They also bring in medical students to observe and learn first hand, paying it forward. The onsite lab facilities make it possible to get chest x-rays and blood drawn for testing without having to check into the hospital -- unless you need CT or MRI type scans. Their offices are in trendy but laid-back Hillcrest. The gardens in front of the offices are beautiful as well.

Ask to do a working interview and told I would be paid. Was not. LIED TO. NOT AN UPSTANDING PLACEread more

Just spent 45 min on hold to get a bad attitude when they answered. I like the Dr.s but it is not…read moreworth putting up with the rude, slow and unprofessional staff up front.

PLEASE Don't call patients to come in for lab and tell them ''We open at 7:30. Come by and time at…read moreyour convenience'. So Patient gets there at early (7:25)....wait until 7:30...walk in and told 'Oh! The lab doesn't open until 8:00 am. The Lab is closed for lunch and they stop drawing blood at 4:00.' Wow! Wish someone had told me that. Making it totally Inconvenient for your patients.

I would not recommend this clinic to Black patients. I have consistently felt unwelcome and…read moredismissed here. The only staff member who made me feel respected and comfortable was the Black nurse in a predominantly white environment. Patients deserve to feel heard and cared for, no matter the race. Patients should not leave feeling dismissed or discriminated against. If you are Black and considering this clinic, I strongly advise against it.

I had to change family doctors for insurance reasons, and I am totally pleased that fortune…read moredirected me to Dr. Allan McKenzie, MD. His staff is friendly, professional, caring, and efficient, and Dr. McKenzie immediately built a rapport of trust and competence. The waiting room is probably the most comfortable and well appointed I have experienced in a doctor's office with original works by local artists on the walls and shelves (most for sale). I am very confident that I will be very pleased with this transition as time goes by and recommend others to consider Baptist Health Family Clinic (Hillcrest) without reservation.

The staff were friendly but the cleanliness is awful. We checked in and went to a room. I saw how…read moreterribly dirty it was and we immediately left. The room smelled of weed. The lady in the front was so apologetic when we walked out she refunded our money. Save yourself the trip and go to any other urgent care. Even the furniture in the waiting room appeared to have came out of a one star motel.

Dr. Murad and his team saved me a trip to the emergency room! They are friendly, caring and…read moreefficient. He went above and beyond to care for my wound days after the accident and heard other patients in the waiting room say the same. I would highly recommend you see him, whether you need stitches like myself, or you are fighting a virus. He truly cares for his patients. Also, his hours can't be beat!!!!

Painted Rock is phenomenal! I have had facials, body sculpt, laser hair removal, lash lifts, and…read moreweight management here and love it! Great service and even better results. I'm down 60lbs from when I started here over a year ago. Highly Recommend!

I was listened to in the office, but after failed communication when lab results were not in by the…read moreexpected timeframe--given BY the provider--I expressed my frustration in a Google review. This led to the provider retaliating by threatening to terminate my care. Getting lab results may not be the clinic's fault, but poor communication and bedside manner is. When I called the lab directly, my results were actually finished the day prior, and were not sent out until I requested them. I will not be back or recommending this clinic to anyone.

Wonderful doctors and nurses. Noone answers the phones in the afternoon. I tried in December and…read moreJanuary to schedule an appointment. Everything I call after 1 PM the phone is never answered. I have to go in person to make every appointment.

great pcp and nurses, but same no one ever answers the phone after 1p. not sure whats that about…read morebut it does delay patient care.