CHEATED!!
HAIRDRESSER - Michael
I drove a long way to try out the KERASTRAIGHT Brazilian blow-out at EMBASSY HAIR, in Newcastle-Under-Lyme. After having a Brazilian Blow-out in Dubai, the results were amazing, so I thought I would save money by having it done in the UK, while on a visit to see my family.
The phone call before to Embassy Hair, I asked, 'Does it give the same results as a (BB)? Will I be able to wash my hair after and let it dry naturally straight? no need to use straightners? They guaranteed it. Assurance was also given again on the day I arrived. They said it would last 5 months and I wouldn't need straightners initially, but I may need a little heat on them in a few weeks time.
Even the advertisement on their website, says 'Kerastraight, the Brazilian blow-out'.
Pleasant and clean salon, friendly staff and again I asked the questions before we began.
It was a lot simpler and easier than a (BB), and finishing the hair by sectioning off and ironing it 8 times, was bound to come out straight. So the finish looked good and it was softer, but not as half as soft as the (BB).
I asked for the Kerastraight shampoo and conditioner, and they said it was too expensive for their customers and the substitute sulphate free shampoo gives the same effect. (this is one of the first mistakes).
Returned to Dubai the next day and taking advise to wait 2 days before wash. My hair was very slightly softer, but it wasn't straight and it looked no different before my visit.
I contacted 'Embassy Hair' by email with a photo, no reply. I phoned the next day and they said they will respond.
Basically I was told I was a liar. They said that I was informed that it would only smooth my hair only and that all their other clients are happy with the results.
I contacted Kerastraight and sent a photo. They advised me that this is not the results of their treatment and that they will contract Embassy Hair to find out the method of application. They recommended me a hairdresser in Dubai. I went, paid a fortune but the method they used was different and a lot more detailed. The results 100% better.
I have waited over 8 weeks to find out if Kerastraight has made their inquiries with Embassy Hair. I was told that they were still waiting on an appointment with them. So Kerastraight wasn't interested if companies are using their product correctly, just your money.
Embassy Hair has no clue how to do a proper KERASTRAIGHT treatment. Lost a lot of money, hopefully I can prevent you from doing the same.
Admittedly, my hair is still soft when dried after a month, but I use straightners to get the straight style... You want dead straight and straight after wash, recommend the Brazilian Blow-out!!! read more