I've been frequenting Gena for years. She's always done a great job with my hair, giving it her…read moreown little flair and being a little wild when I ask for something new. As well, she's always friendly and fun to be around. I couldn't ask for a better stylist, especially in Brockville.

i had a GREAT experience there yesterday..hair cut & Pedi...so friendly. with a warm welcome. place…read moreis so clean..the stylist took her time with me, and did a great job with my hair. and the pedi..i will be going there from now on..need my fingernails done now.

I had a facial (5/5) and a foot massage (2/5) This overall rating is really mainly about their…read morecommunications with me after the fact and the disappointing foot massage. The facial: 5/5 Relaxing, private, quiet and professional. Olivia was informative, gentle and not over chatty (all good in my book). Oh and there was a bed warmer... lovely! Foot massage (2/5) I'm basing this on deep foot massages I have had in the past. The deeper the better. I'd give their approach to a foot massage a 5 if you're just expecting light application of massive amounts of fragrant creams and ever so gentle, light rubbing in a pleasant setting. I sat beside a good friend and we chatted while she had a pedi and the staff allowed me to stay longer because her procedure was longer and the room wasn't needed. I felt that was kind. Where things went off the rails and why my review plummets was due to the communication I received from this place after my review. I had expressed 2 levels of disappointment with their foot massage . First is wasn't 'deep' despite the description of 'deep rhythmic massage' on their website and second because the esthetician maintained a very light pressure after I twice told her should could go much deeper. The 'deep, rhythmic massage' never happened. They sent me an email asking me to change the review, blaming my disappointment on my misinterpretation of 'deep rhythmic foot massage' and explaining that of course it meant was 'deeply relaxing'. They said a lot of other stuff, but the result is that I feel gaslit and feel they were trying to shame me for giving an honest review. They have now updated the website to eliminate the wording of 'deep rhythmic' from their foot massage description. I have a screenshot of that earlier version. So, I have in fact changed my review from a 3 to a one and would give them a zero for customer service if I could. No customer should be made to feel this way.

The service I had was electrolysis which was quick and easy…read more Quality of the service was great. Everybody was nice and the vibe was upbeat. Thanks Nancy Burke

Excellent service and relaxation. I go there for my pedicures and massage. Easy access for parkingread more

I was in from out of town and I called on a short notice appointment. She was very accommodating…read moreand took me in. She was warm and friendly when greeting me, was incredibly friendly and caring during the service. Chatted and bantered, haha I explained my situation. The place was so relaxing, it just has an energy when you go in. You'll have to see for yourself. I would regularly use this place if I lived in Ottawa. Highly recommend this place and its services. Thank you!

From the owner: Welcome to Ottawa's top rated studio for waxing, brow laminations and Lash lifts! We are here to…read moregive you the experience of silky-smooth skin and expert care at our trusted establishment. From brows to Brazilian waxes, we ensure a comfortable, precise experience every time. Call or book yourself in for an appointment now to get flawless results and unmatched service!

The service was great. The place is cute and clean. I gave him two stars since my daughter shellac…read morestayed on for one day!! Meaning that they use regular nail polish instead of the actual shellac.. which is disappointing!

So going back to a nail salon after COVID hasn't been an easy decision. So I did some research and…read moredecided to try this spot although I live in Kanata north (15 minutes away) . I was very impressed about their new protocols and all the measures in place. From plastic duo users to plexi glass to hand sanitization to spraying the debit machine. I was very happy with my experience and highly recommend this spot

We watched this building go up from a hole in the ground, and I have to say: what a spectacular,…read moreinviting building! Now I have had an awesome experience at this spa: a pedicure with hot wax, and I was very impressed - the massaging chair was like getting an extra back massage while the feet were getting done! I came away feeling very refreshed and relaxed; this was just what I needed! It's a rather large building with many different rooms. I did not see it all, but what I did see was nice and clean, and nicely laid out. It the waiting room waiting for the nail polish to dry, there was a beautiful large, vibrant fish tank. The whole atmosphere was relaxing. There were current magazines available, so you could catch up on current affairs while you are waiting. Midway through my pedicure, one of the receptionists came around offering cookies. That was a nice touch. This is not a cheap spa treatment, but definitely good place to go get pampered in preparation for a wedding, or other special event. Or, just because! This place will continue to be on my wish list as a recommendation for gift certificates. :-)

I had a wonderful experience in the Salon with Amanda getting my hair styled in an "up-do". I was…read morepreparing for a huge charity event fifteen minutes away and really wanted to look the part, so i splurged on a professional stylist and even bought myself a glass of while at the spa to drink while she worked. From start to finish I could feel myself relaxing; the whole ambiance of the spa is wonderful - finished beautifully inside and out! The best part - my hair looked Fantastic and it only took about 45 minutes (and I have LONG hair). I can't wait to go back for the fully pampered experience!