LOVE LOVE this Company !!! Suzy is amazing ! I walked in store with my plans and she immediately gave me an Estimate of cost. Whereas other Suppliers were taking weeks to get back to me ! They had beautiful selection But then my Cabinets burned up in shop fire and I was unable to get my counters measured for almost a year! They were very understanding and held on to my slabs . Once counters were installed there was a misunderstanding in my laundry room But they immediately fixed all the issues ! Bert ( ) did an outstanding job measuring tops, they have incredible equipment. I am a decorator and have worked with many Countertops suppliers. Emerald Coast is the Best ! I highly recommend!! read more

Emerald Coast Fabrication - 12' kitchen island - Metal Fabricators Near Me - Panama City Beach, Florida

Purchased quartz countertops for our new home. Sales office was good but after the installation we began to have problems. One year after the installation we noticed small chips and staining in the quartz. Sales told us that there was no need to seal the quartz and all information stated the same. We called to discuss our problems and they sent someone who told us we needed to wax the you with auto polish and the chips were normal wear and tear. Stains require scrubbing with abrasive cleanser. They stated that the chips were not repairable because of their small size. We tried the wax but the stains keep on appearing. We had quartz in our previous house and NEVER HAD A STAIN OR CHIP. WE RECIEVED NO STATISFACTION. WE ARE SICK SINCE WE PAID BIG BUCKS FOR THE COUNTERTOPS. I WILL NEVER USE EMERALD COAST AGAIN. I think they installed a inferior quartz. read more

Apparently these guys had my original review taken down by telling Yelp that I am a competing business and trying to badmouth them. I assure you I am not. I am a service member in the US Navy. I have no affiliation with any contracting company whatsoever. Wendy contacted me via Yelp and asked several questions regarding my claim. I will stand by my original review of this establishment, here it is again. Tried several times to get a quote out of these guys for a small project in my home. After going in to the store 3 times and emailing a couple of more, I'm still being ignored. After reading some of the online reviews from others, I'm thinking we dodged a bullet. read more

Bought granite from Emerald Coast. . I talked to Michael. If the owners treat their customers like they treat their employess they have to be great. That tells alot about a company. Got the best price. I love my granite. Whould highly recommend this company read more

Walked in day 1 - Dealt with a man who seemed more interested in pushing us out the door than selling us a remanent. Day 2 - Spoke with Jimmy, very nice man, extremely helpful. Definitely more interested in helping us and selling a product. Day 3 - Was sent by Jimmy to see Michael. Again, helpful and seemed willing to listen to our needs; we finally picked a remanent. Was supposed to send us an estimate and a contract the next day. No contract sent. Called Saturday (2 days later) and left a message on the general box. No call back. Called Monday morning and spoke with a woman. Said Michael would call me later that day. I called back 3 hours later, spoke with the same woman. Was treated like I was bothering her; she came up with several different reasons as to why she couldn't help me (i.e. she was hungry and hadn't eaten all day; the only one there; etc., etc.). When she did decide to look at our file, she seemed very unsure of herself and what she was doing so instead, I asked when Michael would be in again so I could just stick with him since her responses were making me uncomfortable in my order. She tells me she doesn't know, then through her frustration with me, tells me she's the owner. To say I was shocked is an understatement; typically owners don't treat their customers and speak to them as unprofessionally as this woman was talking to me. She continues to talk down to me and speak very rudely; talked over me when I tried to speak, etc. I finally hung up because I refused to be treated in that manner. Michael call me back today, Tuesday, and said they cannot write a contract for me. I was turned away by the owner. Not shocked. If she's really the owner, I can see why this business receives such poor customer service reviews. They don't care about the little jobs or "do-it-yourselfers" that come in and you can definitely see that in their lack of service. Recommend a smaller business that cares about ALL of their customers. If you do decide shop for stone here, I recommend speaking Jimmy or Michael. They're probably the only ones keeping that business a float. read more

The worst company I have ever done business with!!!! Warranty means nothing to these people. They would rather attack and try to intimidate the the customer than do the right thing. read more

Poor quality fabrication and owner lacks people skills when dealing with the public. You would be better off dealing with the big box stores than with this company. At least they would care if you were happy with the product and installation. Stay clear of them! read more

These people are awful. They never follow up, return calls or emails. My new cabinets were installed Nov 3,2014 and 3 months later they have still not fixed an issue we have with one drawer.......the result of a bad measurement. They are very frustrating to deal with. read more

warning do not use the design center!! Took 4 month to get my shower done and I had to contract it out myself. Then they tried to charge me for the install! Save yourself some trouble and go somewhere else. read more

Beware of this company!. We wanted to replace the vanity top in our condo and went to Emerald Coast office and spoke with Wendy who provided and estimate for a new vanity top with under mount sink and cut out including the back splash and installation. She also said they would remove the existing top and create a template for the new top. When we went in to order the top, Wendy was out of town and I presented another salesman with the estimate she provided. Because we live out of town and this was on a Saturday the salesman wanted to write the contract and email it to us for signature and credit card information. We received the contract by email the following Tuesday which agreed with the estimate that was provided earlier. We had a couple of last minute questions and tried all day to contact the salesman by cell phone and office phone leaving a message for him to contact us. We never heard from them until we received an email at 8 pm that evening saying that the quote Wendy provided was only for fabrication which was totally false and was provided with a revised quote which was 60% higher!! What a unprofessional and unethical company to do this especially after they had written and sent us the contract. And to top it off they wanted to let them know when to proceed! I went to a competitor and received the same estimate ($4 different) for the new top plus installation, sink cut out, sink and back splash. I never mention that I had received a bogus estimate and contract from another company. It is beyond me why Emerald Coast did this as their estimate was obviously in line with competitor prices. I will never step foot in their door again and would recommend that you don't either. read more