I've hired Ron over the last few years to do various jobs. Mostly he did fine work for a…read morereasonable price. This week I hired him to do 2 jobs on my wife's vehicle. I asked him for an estimate before buying the parts, but he didn't offer one. When he got to our house to start I asked again for an estimate, to which he replied "I'll be fair ". When the job was done, 3 hours later he asked for $400. I was shocked, but paid him anyway. That's about 135/ hr. In my view, that's a lousy way to do business-especially when dealing with a repeat customer.

Warning! Stay away from this business!…read more This business is a joke when it comes to timeliness and competency. And I'm not just getting on here to complain. I've been a Yelp Elite for 10 years and have over 900 reviews. I called Ron around 9:45 PM when our serpentine belt broke near our Condo. Ron answered and said even though he was not available, he would send his right hand man there and he'd be there at 8AM sharp. I sent the car model/VIN so they could get the parts asap before heading our way. Great, I thought! The reviews were right. Now this is where things stopped. I called at 8. I called at 9. I called at 10. Ron's so called "right hand" wouldn't answer my calls or texts. I kept calling Ron and he kept assuring me that the guy was going to show up. 11 o'clock no answer. 12 o'clock no answer. 1 o'clock no answer. 2 o'clock. He finally answered the phone and said he would be on his way shortly. The guy finally showed up at around 3:15 PM to work on the car. We had spent the entire day waiting for him to show up instead of enjoying our last vacation last day of vacation. Little did we know this was just the beginning of all of the issues we would have with the car. It was the serpentine belt. But when the guy went to lift the car, he jacked up our Honda pilot via the oil pan. Anyone with a brain would know that an aluminum pan is not going to hold the weight of a car. This immediately resulted in oil spilling out of our car. He was unable to find a replacement pan for us so he had to use some sort of epoxy sealant to seal the crack that was in the oil pan and we kept our fingers crossed that we would get home ok. There was no apology for this added damage to our vehicle and there was no Compensation for the damage they caused. And when we got home, we had to spend almost $800 getting the oil pan replaced because of the incompetence of this company. This company is a sham and takes advantage of people who are out of town and needing their vehicle fixed in a timely manner. He charged us $500 to replace the serpentine belt. Avoid. Avoid. Avoid.

Extremely satisfied with the work they did, really good honest people working here,, will…read moredefinitely recommend this place to anyone who needs body work done

Definitely the best experience we have had with a body shop in Bay County. Fair pricing, excellent…read morecustomer service, and you can't beat a 48 hour turn around! We were very impressed and pleased:)

We went to get our car checked after getting hit by semi tire debris on the freeway. Ronnie and his…read moreteam were friendly, honest, respectful and timely. The price of the inspection was also at least $50 less than quoted by other shops. Would highly recommend them. Good to know there's someone we can trust if ever needed again when we are in the area. A thankful Wisconsinite .

I have been a customer for some 20 years so could write a book about my experiences at Ronnie's…read more Honesty, integrity, quality workmanship, prompt and courteous service, and fair pricing, have been and remain the hallmark of Ronnie and his team. My most recent example happened over the past two days. My vehicle suddenly showed a battery alert and then multiple service icons. I called Ronnie's to describe the problem, and on Brian's advice took the car straight to them. I left the car with them yesterday around 3 pm and got a call an hour later telling me what was wrong, the cost of the repair, and the part was placed on order for next AM delivery. I received a call before 9:30 AM today saying the car was ready for pickup. Great service and great communication. Trust you auto repairs and service to Ronnie's...you will be glad you did!!

Another great visit to fix my stupid mistake. Wes and his team flushed my rental car brakes. I…read moredropped it off at 8:15 and picked up at 10am. Wes charged me what he quoted me on the phone. Our brakes are great again! For future reference don't be distracted and pay attention to where you put you windshield washer fluid. #dumbmove by me.

One of the worst business I have ever seen. My car had a flat tire in the parking lot across from…read morethem. I had plenty of money to tow it to them and have the tire replaced. The rude lady at the desk refused to even attempt to help me after I told her the problem.

If you are looking for a 100% honest mechanic, please do yourself a favor and trust Expert Auto!!…read moreThese guys are honest and fair. They saved me a ton of money!

No complaints. Pricing was fair and the work was done perfectly. I will be returning.read more

I brought in my 2021 Volkswagen Atlas today for break work. Right off the bat they said we will…read moreonly repair what we think needs to be repaired. They could've easily fleece me for $1000 by replacing all my brake parts. Instead, they said all I needed was two brake shoes. They were fast, friendly and honest what more do you want in a mechanic shop? Finally I am from Winnipeg Canada I have no affiliations with this company. So God bless and have a prosperous 2025 Parkway tire and service!

I came in with a really odd problem on a 2013 Mazda 3. They were very diligent and called me every…read morestep of the way. They got me back on the road and were very reasonably priced. I will be bringing all my vehicles here from now on.

Dave does great work. He's a very sharp, motivated and detail oriented guy. He impresses me as…read morebeing very bright, intelligent and focused on what he's doing. He did a great job on my brakes. They're absolutely perfect now. He does top quality work and his price was reasonable too. I would use him again. And would freely recommend him to any of my closest friends.

From the owner: Have been working on my own vehicles all my life until I got a job working at an import shop…read moreservicing BMW Mercedes and many more imports. I got the opportunity in 2017 to get into doing mobile repairs and it's been going strong ever since. Now I am practically set up like a dealership with a computer that is capable of programming keys and modules. If you are curious to check out my work you can also find my business page on Facebook by searching my business. I appreciate your business.

Good people. Very detailed in checking your vehicle for safety. Fixed my brakes and noted reared…read moreseals leaking; gave me a very fair quote to fix if I wanted. It's good to have a go2 honest mechanic.

I really don't know what to say. I was basically asked to leave because I was bragging about…read moreanother Mad Hatter?? My whole family uses Mad Hatter, I bragged about another Mad Hatter location and the entire attitude of the sales guy changed. He told me to take it to them (the other shop) if I liked them so much. I was actually startled by the comment. The all of a sudden got mean and nasty. I said, "No Problem" and left. I told the story to the other shop and it was explained to me that there was a different owner for the beach location. I have no problem with Mad Hatter, but I would not recommend that beach store.