Always professional and willing to help. Pricing is fair. They are punctual and detail oriented.read more

I used a third party website to schedule Angela. Once the appointment time came and past, we called…read moreher directly and discovered that website wasn't affiliated with Emerald Coast Notary Service at all. However, Angela was very kind and set up another appointment later that same afternoon. She arrived promptly, was super professional and courteous, and made the process very simple to get the document notarized that we needed. Angela even gave us a gift bag!! We'll definitely be repeat customers when we need notary services.

Great experience with a very professional team. Very knowledgeable, accommodating, and caring…read moremaking sure our needs were met.

As we age its time to take stock in our estates, organizing it by ourselves can be an extremely…read moredaunting task. It's just complicated stuff! We needed help. Kristen and staff was the solution! So thankful to her and her great staff for taking charge and putting things in proper order for us. We could NEVER have done by ourselves what they did for us. Everything finished in a nice tidy portfolio. Super easy for our family and doctors to understand our final wishes. Highly recommend MY PINK LAWYER to provide you with the same comfort and confidence that we enjoy. Thank you... G & K

I was matched with Paul Hostman from ERA Legacy in Pensacola through the Navy Federal Realty Plus…read morereferral program to purchase a home. Initially, Paul was responsive, promptly arranging viewings for homes we selected online. However, his service declined significantly after we submitted an offer. Paul failed to explain critical Florida-specific regulations regarding post-inspection repairs, particularly the dollar amount limitations for repair requests. Had we been informed, we would have structured our offer differently. We provided Paul with a prioritized list of repairs, but he included non-essential items and was vague in describing the repair expectations. Throughout the process, we received unclear responses about the status of repairs and no documentation, such as receipts or invoices, to confirm completion. Despite assurances that all repairs were done, our final walkthrough revealed that key issues, including an unsafe exterior deck and missing window caulking, were not addressed. The opposing agent pushed for an early closing, which we agreed to, trusting Paul's assurances. However, the promised caulking was never completed, and Paul stopped responding to our follow-ups. Regarding the deck, I offered to handle the labor if costs were covered, and Paul agreed, stating that if he couldn't get the other agent to cover the costs his brokerage would (ERA Legacy Realty). After submitting receipts for the work I completed, he never responded or followed through on reimbursement. Once the home closed, I was completely ghosted. Paul's lack of transparency, poor communication, and unfulfilled promises--seemingly to rush the closing--left us feeling misled and unsupported. I cannot recommend his services based on this experience. Two stars only because he did an ok job getting us access to homes we wanted to look at.

Terrible experience. We used this company sadly and after we wrote an honest and completely our OWN…read moreopinion and experience review ...they threatened to sue us...sent us cease and desist letters and did nothing but harass us. I made sure to report this company to USAA for what they did with letters and phone calls. Intimidation at its finest but no accountability for where they failed. It Was the worst experience with a realtor in our lives. Beware!!!!!!

We have updated our trust & the updated version was lost by the firm. I had left specific…read moreinstructions to call me when the update was complete & I would pick it up. After more than a reasonable time, I called for a status check only to be told that the update was "misplaced". We made another appointment to repeat the update and will NOT use this firm again.

I moved to Florida and needed to update my Will so I responded to their brochure and attended a…read morefree seminar on Estate Planning to educate myself on what might be involved. Boy, was that a great decision. Michael Cumpton led the seminar and was extremely knowledgeable about all aspects of Estate Planning. His ease of presentation and ability to explain the legal aspects of Trusts and Wills was SO helpful and he made a serious topic both insightful and actually comforting. I learned that a Trust was best for my situation so followed up with Mr. Cumpton to prepare it. He guided me through the entire process with ease and compassion and remained attentive until all my needs were met. The entire office staff is friendly and efficient. I could not be more pleased with the comprehensive solution he provided for my last wishes. My mind is completely at ease knowing I was in such capable hands. I strongly recommend this firm.

Having worked with this company for over 30 years I can personally give them my highest…read morerecommendation both in regards to my personal as well as business accounting/tax matters. They stay up to date on all the changing tax laws and have never failed to assist me when issues have arrived with the IRS. My son who is in the military uses them for his families returns regardless of where his current duty station may be, as well as my daughter and her family, my brother and his, my sister, my business associate and on and on. Never have they failed us in any way. I feel their costs are extremely reasonable and very fair. I have worked directly with Mike Thornton as well as Jan Pacenta and I would not hesitate to refer anyone to them. J Andrews

I own a Defense and Energy consulting firm, recently moved to Pensacola and am looking for a local…read moreCPA. I went to BTP's office and was told no one was available to talk with me and to email one of their staff members. I understand I might have walked in at a time when no one was available. However, I sent emails and left several voicemails and not a single person replied. I would have thought it at least professional to email or call to let me know they are not currently taking new clients. I'm glad I learned they are not responsive because I need a CPA that is available and there are plenty in the area......

Not Military friendly. We used ERA to manage our rental and…read morethey chose to ignore their "agreement" and charged me almost $2000.00 cancellation penalty. The agreement said I had the choice of paying the commission fees until the renters vacated OR pay a certain percentage to the end of the agreement. They didn't give me a choice. I wouldn't recommend to anyone.

We were trying to work with one of your recommended realtors here in the Fort Walton Beach area…read morehave had the most atrocious experience with them and their team. Leading into the process she failed to communicate effectively via email in being not responsive or "missing" emails. Then when we were willing to give her a second chance, we were in negotiations with a seller and Karen Grimmer... Our realtor... would not relay information to the other party as requested, she failed to follow up on the offer and the contractual agreement. I had to request information from her countless times before receiving it, and then she would act offended that I was getting upset with her poor performance. We ended up passing on that particular property due to roof concerns and then moved on to ask for a showing at another property... She then pawned us off to someone else named James Jones who then failed to show up at the property this morning with no call, no information. I circle back to my email and there is an email from Karen in the middle of the night saying that she contacted my lender and that we were not qualified... This is not true. I not only have the letter from earlier that week, but an email from my lender stating "happy house hunting". I have found Mrs. Grimmer extremely unprofessional, and to be a terrible representative as a realtor. She was wanting to push her sells agenda instead of looking out for our best interest.