They really helped me out when I cracked my cavity. I have very bad dental anxiety and the staff was respectful and did everything they could to ease my anxiety. Fixed my issue within 30 mins. Definitely appreciate them and recommend for dental emergencies!! read more

Dr Hsieh stopped my service mid extraction around 6:35pm and came after the other patients full treatment at around 7:10ish to finally numb and finish my service... This place was promising until I sat in the chair. It was I and another patient in the next chair the Dr was seeing. We both had gotten numb at the same time since I was first appointment they worked on me first. BUT THEN the Dr and assistant left mid extraction and helped the other patient with his full treatment (extraction and bone density). Yup, the Dr said 'oh it's starting to get loose.' The Assistant put gauze in my mouth then they left me for the other patients whole service. Couple mins later, I began to feel pain and my gauze is filled with saliva and blood. I've been left mid extraction for 10+ mins tears rolling down my cheeks and they have not noticed. I try to get their attention but they are not looking even when I make grunting noises due to the pain. Since the Dr and assistant wasn't paying any mind to me, I had to text my bf who was in the waiting room to ask the front desk to tell the Dr that I'm in pain. The front desk lady did, she came to me and said 'They'll get to you when they find a break with the other patient.' LIKE WHAT? I finally got the assistant's attention couple mins after the front desk lady, but the assistant said the same thing, 'when we find a break we'll numb you' while I'm here in pain. I didn't pay hundreds of dollars to be left mid service and to be given this type of treatment especially in an emergency situation. All they kept saying is that they're coming. This was the WORST extraction I have ever ever experienced. What Dr leaves a patient mid extraction whilst the tooth is already pulled out of the crevice yet hanging and not fully removed. 20+mins later in pain and AFTER they had completed the other patient's WHOLE extraction and bone density treatment is when Dr comes back to me as I was wiping away tears. I was still very kind and patient even though I wanted to just leave and cry. But how could I when she had already 'halfway-ish' pulled the tooth out but not completely. Overall, very stressful experience. I feel like my blood pressure raised due to this appointment.. The area is very sore due to all the tugging, pushing and pulling. More sore than when I had a tooth extracted on the opposite side couple months before. I have never had a bad service like this before with any dentist I've had in the past. I thought it would be better than Dr Foto but oh goodness was I wrong. The staff and Dr Hsieh are so sweet too! They are very patient and hilarious. They have amazing personalities and the Dr made me feel so safe in the beginning. I had asked for her advice on what to do with my problem. I trusted her. That's what sucks, I love them but how my treatment went was just horrible and traumatizing.... The office is clean and plenty of parking. Clean restroom too. Pay out of pocket prices *tooth #3 extraction + gingivitis treatment- $522 *Bone density treatment- $99 *Check up Fee- $69 (I came from the FedWay ER location and they had my X-rays already. But due to it being a different Dr, they charged me again.) **they also provide payment plans with interest read more

Emergency Dental Care - General Dentistry Near Me - Tacoma, Washington

I was in a ton of pain this afternoon, they had me in within a few hours. They made intake easy, and I felt very valued as a customer. The front desk lady was so kind, and they got me into a chair immidiatly as soon as my paperwork was done. It was only 50 bucks with my insurance(Delta Dental) and they listened when I said I wanted to try and save the tooth. I was given a mouth wash, and anti biotics, and ibuprofen and a referral. I started feeling better almost immidiatly after the antibiotics and the ibuprofen. I just want to say thank you to the whole team. I arrived in tears, but I left with a smile. read more

Half my face was swollen and throbbing pain from a filling I had done with my regular dentist. It was NYD and I had to go to an emergency dental for care. Just thought I'd mention, the front desk lady was very, very nice. But.... the young lady /dental assistant who was sitting next to her was a turn off. . I didn't want someone working on my mouth who displays an insensitive or condescending attitude towards customers. Id rather spend the $600 elsewhere. read more

You guys I cannot thank this place enough! I was in the most pain I've ever experienced for a root canal and no one could get me in. This place got me in within 2 hours and did the root canal right away. Huge thank you to Dr Liu and the assistant for helping me! read more

What kind of dental office doesn't accept Delta Dental plan? They are hoping you are in so much tooth pain they can deny your insurance and you will be desperate to fall for thier predatory financing read more

I don't leave many yelp reviews but I went here on a Sunday with a bad toothache and could not have been happier with the experience. I was seen right away. They not only looked at the affected area but also discovered a different non urgent issue. There was no pressure to deal with that then (and I didn't). I feel a lot better that they found there was nothing serious going on and I was in and out super fast I was kind of nervous with all the negative reviews but my experience was top notch read more

THEY ARE THIEVES. terrible work- had to have it redone and they charged me and got paid by my insurance and will not refund me after two years saying it's in the mail! do not go here unless you want to get the work done twice; and infection; and complete disrespect. terrible service. terrible dentist. Its been two years and they can't refund me for a double payment. DO NOT WASTE YOUR TiME read more

If I could give minus stars I would. I waited an hour after my scheduled appt time for an xray. The following day I had my filling. Zero communication during the procedure, I was in tears when she went a little crazy with the cement and couldn't get the floss to work. Anyone ever seen the movie Brazil? read more

Had an excellent experience for an emergency tooth extraction. Booked an appointment and within a couple hours I was I the dreaded chair. However this was a new dentist for me and the entire staff was very friendly, professional and took their time to ensure I was as comfortable as can be expected and there was no rush to get me out the door. Great directions on care when I was done and I'll also be soon going back for some cleaning and screening for any other potential issues which I am wanting for myself. I was never pressured into doing anything and it's the first time that's ever happened to me at any dentist so I'm super Pleased!! 5 stars all the way :-) read more

What an absolute sham of a business my husband and they charges $50 "co-pay" and then they told him they couldn't help him because he was out of network and that it would take 90 days to refund our money for the co-pay. Then they told him he could go to Federal Way because he would be in network in the Federal Way office. He went back today, July 26 and they told him That the $50 co-pay that was for the x-rays and you guys are still out of network this business is an absolute sham and a disgrace to the dental community do not go there. I will also be filing a fraudulent charge with my bank. read more

What a relief to find this dental office open evenings. They got me right in, the hygienist and dentist were so kind and knowledgeable. I was treated in such a way that made me very comfortable. Additionally, they were helping a 93 year old gentleman at the same time. Hearing their professionalism and patience with him put me at ease. read more

So grateful today for Emergency Dental Care. I'm 34 weeks pregnant and developed an abscess last night. No exaggeration, this pain is worse than childbirth. Called the clinic in the morning, they had me in a chair in 45 minutes. The staff were very kind and professional. They took an x-ray and I was out the door with antibiotics and a treatment suggestion within 20 minutes. Because of my pregnancy, my treatment options are limited, but the prescriptions took away the agonizing pain. While they didn't accept my health insurance, if you ask (on the phone or in person) they are very upfront about pricing on various procedures. An x-ray and exam cost me $95, and I have the average cost I could expect to pay for treatment to fix the issue that caused the abscess. The staff was very friendly and I didn't feel pressured or shamed by asking about cost. This is my third trip to Emergency Dental Care and I've not been disappointed, only relieved, with their services and care. read more

Upon arrival in Tacoma after being chased around the world by Corona Virus I was forced to sleep in the Sea Tac airport nearly broke while needing a dentist, so with some desperation I found "Tacoma Emergency Dental" who started my welcome home by insisting I pay for un-needed ex-rays and in-spite of my protestations the receptionist assured me that I'd get a refund if they couldn't fix the problem "I know how to refund!" she reassured, after a couple minutes in the dental chair the doctor said "I can't help you", seems she didn't have the ability or the tool required and with that she simply turned me away before ever seeing those un-wanted, un-needed ex-rays. The office then refused me my refund, money I'd put-up to get in, I recognized that I was being taken advantage of, conned and with little money left after being stranded in Europe during lockdown I was quite destitute and with a bad tooth unable to find a shelter, another victim of corona virus it seems, no far more, I was the victim of dental Greed here in the good old USA, a dental clinic without integrity, a con job without ethic. The dental staff all understood my situation but kept my money anyway, for nothing offered, nothing preformed, nothing given leaving me with less than thirty-dollars in my pocket, I was devastated! They even proclaimed that making the refund, at first agreed upon, would be "Illegal", Illegal? What law anywhere in the world would require payment for nothing, it was worse, it was Tacoma Emergency Dentistry doing its thing, conning the public, taking advantage of the victim. Clearly keeping the last of my money was more important to them than any semblance of caring, compassion or ethics, I was robbed in a dental office on Steel Street - Welcome home. Tacoma Emergency Dental near the Tacoma Mall is a place you don't want to be! So I'll consider returning to Asia after this dual-disaster heals, the dentists overseas are at least honest and a fraction the price! read more

Horrible! Just Horrible!!! My son is now in the ER. After his appt. Do yourself a favor... Don't just don't go!! read more

I've been here twice, now. Yesterday I had a bad tooth that was so much pain, I made an appointment same day, and everyone I had to speak to was so incredibly kind and efficient. I was in and out within 30 minutes for an extraction. Most of that time was prep and giving me options for billing, before committing. Doctor Woo took my tooth out in less than 30 seconds, no pain. I didn't feel uncomfortable, confused or rushed. Thank you guys so much. read more

Absolutely horrible place. Made us pay upfront and then they charged our insurance (delta dental). The office told us our insurance would send a refund but after speaking with our insurance they said the dental office never should've charged us the full amount. The dentist office refuses to refund the money and we are now going on 2 years fighting back and forth with this place. We now have a complaint in with the attorney generals office in the hopes that they can help. read more

If I could rate this place a 0 I would!!!! I scheduled for a full exam & a root canal, when I go back for my services the crazy assistant Karen, yes that was her name, was EXTREMELY UNPROFESSIONAL & RUDE. She begins by only trying to X-ray one side of my mouth, when I have paid & asked for the full exam, tried to tell me I had to pay more which isn't true being I have a dental insurance they accept that makes my services cheaper. She goes to the receptionist and tries to get out of doing a full X-ray for me, when she realizes indeed yes I did pay for the full exam and yes she does need to do that full exam she gets so passive with me & is SUPER AGRESSIVE while doing my X-ray!!!! She didn't put any plastic covers on the X-ray tools in my mouth, scratched all over my mouth with the tools, was putting them in all aggressive and yanking them out (mind you I have a very small mouth), and she's going so fast that the X-ray machine is shaking everytime she walks away so she has to take multiple pictures, when it comes to my infected tooth I needed the root canal on she was telling me to bite down and not being considerate of the pain, she took probably 3-5 X-rays on that tooth and when I said it hurts she said "it's ok". After all of that trauma she put my infected tooth through she begins by telling me they're not going to do my root canal because they would have to stay an hour late... THIS IS AN EMERGENCY DENTIST AND I WAS BOOKED FOR AN EXAM AND ROOT CANAL?! Also, if you weren't going to do it then why put my tooth through all that trauma?! Why not wait until you could do a root canal to X-ray?? She began passing judgement & snickering at me and laughing at me while I am in excruciating pain I have never been more scared and vulnerable in my life ... the dentist Yanling Liu came in and boy was I relieved I didn't have to deal with Karen's rude, unprofessional, passive & aggressive behavior anymore ... I informed the dentist Liu of how I was being treated and I would prefer Karen not to be in the room and that I wasn't comfortable in my treatment, Liu laughed and said that's just how she talks, I'm like ??? You guys are here to help people & working with people in pain that isn't good to talk to people like that and treat people like that, Liu explained she has had to tell Karen how to talk to people better before & im like good grief I am not the only one how unfortunate!!!! Dr Liu turns around and tells her to learn how to talk to people better and Karen laughs, Dr Liu also didn't make her leave the room as I asked and she was mad dogging me the WHOLE TIME & continued snickering at me. I could not believe how I was treated in that office, already in so much pain, desperate to get help, I feel like I had made the worst decision ever being I was in even more pain leaving & so distraught. Fast forward an hour later my cheek ballooned out from the trauma Karen put me through with the X-rays. If you are coming here I hope you go through the reviews, Karen & Dr Liu have terrible reviews and I wish I had seen them before coming. I was taken by my mom and we seen only 5 star reviews that are probably fake. Also Dr Liu gave me 3 prescription with no explanation that would of caused me stomach bleeding if I or my mom didn't do more research. I have been in and out of the er twice now, and in & out of my dentist ( who is amazing but doesn't preform root canals unfortunately) this has been the longest, most painful, excruciating not even 48 hours of my life. I am extremely disappointed in my service here and can't believe this has happened or is even happening to me. I have since told the receptionist who is supposedly new but the manager of my experience and how I'd like corporate or her bosses number and have not heard from them yet. I am contemplating making a report on this whole office and getting them shut down. read more

Was referred here by a freind. Had to have a broken tooth pulled in order to clear myself for a surgical procedure. The front desk gal , the assistant and Dr.Nguyen we're all super nice, caring and efficient. I'm a chicken when it comes to the dentist but the Dr made sure I didn't feel a thing.I need more work done and will definitely be returning. plus they were way less expensive than other dentists and without insurance that really helped.100% reccomend read more

saw Dr. Liu month ago for too the extraction!! After a month of having to see an oral surgeon I still have issues with the errors and mistakes by this place!!! I am having to spend over $1000 to fix Her mistake!!! Highly recommend going anywhere but there!!! Now have another surgery to fix Dr Liu screw up!! NOT GOOD AT ALL read more

Our insurance company overpaid for the services received. I have been trying, unsuccessfully, to get a refund. It has been three months. It shouldn't be this difficult to get a refund. I know they would never wait three months to be paid. read more

What a fricken rip off!!!!!!!!!!!!! CHRISTINA the office manager and FRANK the so called Dentist who has a degree in Liberal Arts and is acting as a dentist are complete con artists! Wont except my calls to correct their scam! We go in for an emergency root canal because their website says that is what they do! Earlier in the day we had gone to our regular dentist and they gave us a diagnoses and a referral. A co worker recommended to go to Emergency Dental Care in Tacoma to get the root canal. We go there with the diagnoses from earlier in the day, they charge us $90.00 to rediagnose and then say they cant do a root canal on a molar!!!!!!!! WTF. They knew before they charged us $90.00 that they could not do it and charged anyways! I highly recommend finding a qualified no scamming dentist office!!! Never again!!! 0 stars for these fools!! read more

I had a pretty traumatic experience with a deep cleaning when I was younger and it always makes me super nervous whenever I have to go to the dentist. My wisdom tooth was broken awhile back and the last two days, the pain became excruciating. I saw that Emergency Dental Care USA had TONS of great reviews. The reason for the 5, started when I messaged them on Facebook and they assured me I'd be less nervous and they'd take care of me. Felicia was very friendly and inviting. She told me every step of the way what was going to happen and I beyond appreciate that. She even grabbed me a blanket because I was freezing! Talk about an amazing customer experience! Dr. Porter was amazing as well. Assured me that I'd be ok and even made me laugh. He was very thorough with informing me of the procedure. He numbed me really well, I literally felt nothing. I want to recommend this place to EVERYONE. I'm a picky guy when it comes to dentists and I have not one negative thing to say about Emergency Dental Care USA or their staff. Beyond satisfied! read more

This company is awful and super shady. I came in to get my abscess tooth fixed and they required a 69.00 payment which they said was refundable once my insurance paid it. I went in on October 4 2018 and my insurance issued a check on October 18th 2018. It is now December 20th and I have gotten nothing but the run around. First the girl on the phone said I was on the check list to be paid and it would go out on Thursday. I called the next Wednesday and another girl said she does the input of checks and never received payment. I told her I talked to my insurance and they Issued it on October 18th. Then she stated she would call the insurance. I had to call my insurance and they called their office. My insurance said if I don't get my check back in a week or two they would investigate it. So two week is today so I called and the same girl said she got the payment it wasn't entered in the system. I asked when will I get payment she said I don't do payments corporate does. Which previously she said she does it. She gave me the number for "corporate" a guy answered and said they are not working today. Really on a Thursday? Early in the day? Shady! shady! Shady! Well let's see what happens here on out. I will contact my insurance by Monday to start the investigation and contact the bbb. Update: It's been 4 months and I still haven't received my refund. I call and they say it comes from corporate. I asked for the number and called multiple times and no one answered. I left a bunch of messages. Still no refund for 69.00. DO NOT GO HERE!!!!! read more

I went in this time 12/31/18, I didn't appreciate the receptionists snippy responses. I asked her to run my secondary insurance & she said she already knew, ... I was surprised my root canal and crown had an out of pocket cost for me ($900 & something)..... I have great insurance. I suggested running it again when I return for my upcoming appointment and again I was told the new year wouldn't make a difference. I told her I was going to check with another place as I didn't believe there should be a co-pay, I told her to keep my scheduled appointments & that I'd call to cancel if need be. SURE ENOUGH, the next dentist I went to ran my insurance and I paid $0 out of pocket!! And it only took one appointment as opposed to the two I was told I needed here. Disappointed. read more

A dentist that bills itself as an emergancy dentist and further one that tells us to go ahead and come in, doesn't even deserve one star when once we show up tells us there's no way to be seen today. What's worse is once we were told to come on in and that the last patient will be seen at 7, my wife had to pack up our 6 week old infant and drive from elk plain to Puyallup to pick me up at work. I left my job several hours early and we made a substantial effort all because of the assurance we just received that I would be seen. Reminding the gal at the front desk that we were just instructed to come right in just received back an insensitive " well I answer the phones, and I never told you that." Aone of these two statements cannot be true. Either she did remember telling is that or someone else answers the phone. So after leaving work and dragging the whole family out we are heading back home. In excruciating pain, and at least this person could care less. read more

The staff is as amazing and professional. They were gentle and caring. They were open on a Sunday and I went for the convenience however they impressed me. I highly recommend them. read more

Everyone here is SO NICE & such flexible hours. I recently went in to get some teeth extracted & it all went by so smoothly and extremely fast. I see everyone commenting because of cost, but my advice would be look ahead online to see if they accept your insurance before you go. I paid barely anything for 4 wisdom teeth extractions + x-rays. Will definitely be coming here again. Love Dr. Wu & Charlotte was extremely nice & they both went over the top to make sure I was comfortable. read more

Stay away from this place! It is such a scam! Shady Shady Shady business practices! Even if you have insurance they require you to pay them $69 Upfront for X-rays and your visit. It's subject to a refund when your insurance pays them. The young gal at the front desk could not make heads or tails of my insurance and I spent over an hour trying to figure it out with her. She kept going in and out of this door to talk to a woman who never seemed to be able to come out. It was like she was the great wizard of oz in the back and she was pulling all the strings. This poor girl! I went in with two different insurances that both were valid and they still wanted me to pay over $500 until they could prove that my insurance would pay them. I pay for insurance so I don't have to pay the dentist! I finally confronted the woman who owns the place. She was defensive & wanted to hear nothing about my complaints because obviously I was complaining. I told her that I should have read the Yelp reviews. Big red flags!!!! She said, "I hate Yelp". Well I guess so! When you are running a shady business people are going to tell on you! On a side note the dentist I had who did my exam was fabulous and I can't wait for him to escape that place and open up his own practice because I would totally go to him! Do not go here unless you like spending your hard-earned cash! read more

I don't do reviews often especially when it comes to dental work, who likes to go to the dentist? But this place is awesome. Just my type of dentist office, nothing fancy, but they get straight to the point and straight to work. Both times I've been to this place it has been in and out and what I came for was done and done properly. Plus they're opened on weekends and that's very convenient for me. GREAT place!!! read more

I can not say enough good things about this office. Dr. Charlie, Kevin and Corina were amazing. I had a lot of issues that weren't discovered by an (expensive) dentist I was seeing. I never had a better experience. I was skeptical at first going to an emergency office. I thought I would feel rushed and not cared for. It was quite the opposite! Dr. Charlie explained everything thoroughly, was very kind, patient and caring. Kevin was just as amazing! Billing was very straight forward. No surprises. I will continue coming back for all my dental needs. read more

I was really pleased with my visit! For $90, They x-rayed my problem to us and gave me a very detailed consult. I left with antibiotics and pain meds to manage my pain and tackle infection. I did not feel pressured to move forward with the procedure that I wasn't ready for. The dentist was knowledgeable, kind, very detailed, and Took his time to review every single option available. read more

This office I give 5 stars. This place gets you in very quickly and the staff is super friendly. I'm very very afraid of the dentist but Felicia reassured me that everything will be okay and constantly checked on me which made me feel great! I had an extraction done and it was painless and done within 5 min. I will definitely be coming back read more

Wow! Thank you to Dr. Porter, his amazing and friendly assistant, and the sweet and helpful front desk girl. A double extraction in a short amount of time, good music, good conversation, and a fair price! And all on a Sunday! I can't thank this team enough. read more

I had severe tooth pain so I decided to try this place they Took two X-rays and then the dentist said I had an infection. Gave me Tylenol and amoxicillin and sent me on my way still in the same pain I was in. Went to my dentist the next day and needed a root canal and had no infection. read more

Best dental experience ever! Clean office, awesome staff, great prices and financing options, and very gentle! Their hours are a God send!

Their hours are amazing, and the staff are very friendly, and efficient, and non judgmental. I had no waiting time and procedures could be done pretty much right away. They made a scary experience very comfortable for me. My dentist and hygienist was definitely very generous with the numbing agents lol. I've never written a yelp review, but had such a good experience there that I wanted to spread the word. They have financing options available, and are truly the place to go when you really, really need to get in. read more

Went there because of a horrible nerve pain on a tooth I had a scheduled surgery Monday morning. The pain started the night prior but of course when my husband called this place "sorry last patient seen at 730". So after a horrible night, we went in Saturday by 845. The receptionist let us in early, but we still waited 30 minutes. No one asked if I was in pain or what I needed. The main concern was to get my payment in. I was in pain, not a very happy camper. Again even while I was waiting in the chair the concern was how can you pay. After all the doctor said sorry I can't fix that, but about my pain??? Thankfully he said I can numb you for free. And it lasted all day!! Yeah! ! My point here is this is an emergency clinic so by all means take care of the emergency first! !! Staff should be more sensitive and more prepared for complex cases.I won't say I will never go. Because you never know if another emergency happens but I will think twice and hope they can really fix me.Thanks read more

This place is a total scam. I went in on May 27th for an emergency extraction. It was Memorial Day, and was the only dentist I could find that was opened. When we showed up, they told us we had to pay everything up front. They would then bill our insurance company, and we would get reimbursement from our insurance company. I waited 30 days with nothing from my insurance company. Called my insurance company only to find out that the paperwork sent had the incorrect EIN number, provider number ect. Called the dentist back to ask them to resend the claim. The receptionist was rude, and refused to resend the claim because "she put the correct info on the paperwork". My insurance company has called them and requested for them to fax the correct info. We are now in August, and still nothing. My insurance will be contacting them AGAIN! I will be filing a claim with the BBB, and also be forcing the issue of fraud with my insurance company. read more

I took my daughter here for a tooth extraction and from the nasty receptionist who had quoted one price but had it doubled with a "take it or leave". We wanted additional 45 minutes past appointment time to have the rudest,bitter pretend medical professional call her back, making rude statements about her need for nitrous and then left her there for an hour without acknowledging she was even bloody back there! As if being in extreme pain wasn't bad enough this bait and switch practice is the worst. read more