I have received care at several Emerson Healthcare locations over the years, and I find that most…read moreof the doctors and staff are consistently focused on their patients' comfort, well-being, and quality of care. Emerson Hospital in Concord has the advantage of offering a wide range of departments supported by outstanding doctors and staff. In my experience, they have always been polite, professional, and personable. The Naka Infusion Center is fantastic. They provide each patient with a sense of privacy and comfort while maintaining the highest level of professionalism. The staff cannot do enough to help, and they maintain a terrific attitude throughout what can often be a difficult medical process. My only gripe would be the time it sometimes takes for the pharmacy to mix and prepare medications. However, when I consider all the people they serve--not only those at the Naka Center, but also patients throughout the hospital, its satellite locations, and the outpatient community--I realize how fortunate I am to be served by such a dedicated healthcare system. Regarding Emerson Westford, that is a more difficult place about which to be complimentary. I have experienced inordinately long waits for lab work and X-rays, and I have found some of the physicians there to be less attentive than what I have come to expect from Emerson. It is the only Emerson location I have visited that I have decided not to return to unless absolutely necessary. Emerson Littleton, on the other hand, has been incredibly efficient and effective, with short wait times, friendly receptionists, and professional medical care. My favorite location for medical attention and care is my local Emerson Center in Groton. The receptionists and administrative staff make you feel genuinely welcome. The nurses sincerely care about their patients, and the doctors, PAs, and NPs are, by far, among the best healthcare professionals I have encountered. To further support patient care, Groton also offers on-site lab and X-ray services, making the experience both convenient and comprehensive. Overall, while no healthcare system is perfect and there is room for improvement at some locations, my experience with Emerson Healthcare has been overwhelmingly positive. The compassion, professionalism, and dedication shown by most of its doctors, nurses, and staff have made a meaningful difference in my life, and I consider myself fortunate to have access to such high-quality care in our community.

The office staff is consistently thorough here. Checkin and reviewing lab tests are good…read more The phlebotomists have been uncaring and the past handful of times I've been there. The ladies in the lab made fun of me as I was leaving bc I told them they hurt my arm this time and last time. I saw them mock my arm words and distress which I did not appreciate it even though they had a busy day with patients and were complaining about how late they would leave that day as they were prepping me for labs. It's inconsistent with the level of care Emerson provides in all other areas of patient care.

Dr Trinh and her office staff are VERY qualified and helpful. If you want a doctor who listens to…read morepatients concerns and gives quality health care I would highly reccomend Catherine Trinh.

Excellent doctor. Knowledgeable and caring. Explains causes and symptoms of all the issues you…read morehave. Highly recommend.

My experience at this facility has been exceptional. Dr. Fragala is my physician and find her to be…read moreone of the best family physician I have ever had. My husband sees Dr. Powers and is equally impressed. They are thorough and their staff is excellent. I'm sorry if some of you have to wait but if you needed extra attention to your needs I think you would appreciate their attention which may put them behind for others. I have and will continue to highly recommend westford family practice to all! Lisa Demoura

Westford Family Medicine is fantastic. I've been a patient there for 13 years, and Dr. Fragola is…read moreabsolutely outstanding. I've also worked with several of the nurse practitioners, and they have always treated me with the same level of care and professionalism. I've consistently had great experiences with the entire staff. I highly recommend this practice to anyone looking for attentive, compassionate, and reliable care.

Welcome to New England, (H "calgal" H.)...it's where you are a stranger to everyone until you get…read moreto know them...and people see multiple doctors for opiate prescriptions/abuse... Dr. Jacobellis is a wonderful doctor who is warm and knowledgeable. Although I've only been going to her for only the past four years, she and her staff have never made me feel less-than or belittled by lecturing me...even though I'm not perfect...or in perfect health. My husband and neighbor (neither who will 'Yelp') also are in the Westford Internal Medicine/Dr. Jacobellis fan club. They have never led us wrong, nor been negative in any way...and there have been mild to severe diagnoses given. There office is clean and I never feel anything is lacking when I leave.

I felt very judged by her when I told her what I was dealing with. She seems unfriendly and cold…read more She treated me like she didn't like me, right off the bat. I felt like she was lecturing at me and not really hearing me. I told her she didn't seem too trustful in me she responded with "well I don't know you." I'm not sure what I could have done in such a few short minutes. The office staff and her techinician were nice though.

I really know what to say. I just she's a doctor and I feel confident with her care. She never…read moresteered me wrong

this place cares about there patients wholeheartedly i'm blessed to be apart of this amazing group…read moreof doctors

I have had a good experience with Ronald and Ive only had…read moreone experience so it's too early to tell. I have yet to talk to Dr. waters . I thought Ronald was very good he's the nurse Practitioner and very he's very knowledgeable

Meredith was a lifesaver for me. When I went in there she help me to sign in and the young lady…read morethat drew blood, I think her name was Ana, did terrific. This is a very people friendly place.

Consistently excellent care. Most often seen by Dr. Churchill and the amazing Samantha Graceffo…read more However, all the staff as been praiseworthy. Thank you.

We cannot speak highly enough about the incredible care and compassion we've consistently received…read morefrom the pediatric team at Acton Medical Associates, both at the Acton and Littleton locations. As parents--especially new parents--it's hard to put into words how much it means to have a medical team that not only delivers excellent care but does so with genuine kindness, patience, and professionalism every single time. From the countless phone calls and visits--whether for routine care or last-minute sick appointments--the doctors, nurses, medical assistants, and front desk staff have all gone above and beyond. They are warm, attentive, and always willing to accommodate us, even on short notice. What has truly stood out is how everyone--from the clinical team to the administrative staff--takes the time to listen, reassure, and truly partner with us in our son's care. A special thank you to some of the amazing providers we've had the pleasure of seeing: Dr. Travassos, Dr. Darling, Dr. Chamberlain, and Dr. Harder--each one exemplifies the very best of what pediatric care should be. They treat not just the child but the entire family with empathy and respect, taking the time to answer every question, no matter how small. As a new mom, I've especially appreciated the extra care and thoughtful guidance that has eased my anxieties and helped us feel supported every step of the way. No practice is perfect, and every patient experience is unique--but this team continually goes the extra mile. They take tremendous pride in the quality of care they provide, and it truly shows. We recommend Acton Medical Associates without hesitation to all our friends and family. They are a team above the rest, and we are endlessly grateful for the care they've given our little one and our family. Thank you to each and every one of you for doing what you do--your dedication means the world to us.

Although it took me months to talk with someone who didn't steer me wrong, once I got hold of Tina…read moreshe was immensely helpful and everything fell into place. My doctor, Dr. Ting, is everything I could want in a doctor--knowledgeable, thorough, and compassionate. She really seems to care about her patients. I'm happy to be able to revise my review.