Decent place to buy home improvement items…read more I've been here a few times during a project building a home. They staff had a good working knowledge of their product lines, but seem to lack in customer service skills (at least I thought so). Their prices are very good, but some items are hard to get quickly. Overall a reasonably good place to shop for home improvement needs, but not a ton better than the big box stores, in my opinion.

We went over the weekend to sign up for the Landlords Program and to start pricing items for an…read moreapartment we are redoing. They could not have been more helpful, they explained the way the program works. And went further to tell us about the coupons they offer specific to their store. The selection of items was really great too!

My wife and I recently purchased property in Richfield springs that has two houses. We are…read morerenovating the first one and wanted to change out the counter top to a solid surface. We currently live in the Syracuse area while we renovate these houses so we searched out solid surface places in the Utica location which is close to Richfield springs. The other place in Utica wanted an appointment so we went to this place first. These guys were loading a truck when we arrived but James stopped what he was doing and sat down with us right away. We were off to a great start! We went through the options and decided on a granite countertop. The quoted price was very reasonable. We ungraded our countertops in Syracuse about 10 years ago with a big name company there and were not all that please with the end result and paid a lot for them. These guys are the real deal! I bream of finding a small business that are experts in what they do, are easy to work with and do a top notch professional job. They were out in a matter of days to do a template and the guys that came were super polite and very professional. They pointed out an area to me that needed to be leveled which I had missed. James was willing to move fast and could have installed the countertop the next week but I had to slow them down as I didn't have the sink yet and we were still needing to paint the cabinets. They accommodated us nicely! Fast forward to today, and it started with great communication as James called to inform me they were running about 1/2 hour late - which was not a problem but I appreciated the heads up! The installers did a great job and immediately upon arriving brought in a tarp to put on the floors in front of where they would be installing the countertop. Which impressed me but in my case was a little funny as we are going to replace all the flooring next and what is currently there is pretty much destroyed. I let them know not to worry about the floor as we are replacing it but they said no problem and used the tarp anyway. They installed a nice metal bracket for mounting the dishwasher to which I didn't get with that other Syracuse place! And they used their own sink mounting brackets which I have to tell you are nice heavy duty brackets that mount to the cabinet side walls and are a huge step up from the basic brackets the sink companies provide. I have don lots of DYI projects and I was impressed with these brackets. Note that all the hardware was included in the very reasonable price I got in the first place, no surprise increased costs! I included a couple of pictures of the hardware. So in summary, These guys are phenomenal and when we get to doing the second house (which has lots more counters), I guarantee you these guys will have that business. As one other review said, I can't say enough good things about this place with how professional they are, and with the great work that they do. Thank you!

From the owner: Looking to update your kitchen or bathroom with new and beautiful countertops? Turn to Mohawk…read moreValley Granite, LLC in Utica, NY for installation today!

Great service we were in and out of there in an hour had a beautiful washer and dryer was delivered…read morewithin a week.Buy local.

Replaced an 18 year old 36" Kitchenaid range with a new Kitchenaid range. Delivery and…read moreinstallation was timely and went smoothly. Matt, Carson and Shane delivered/installed the new range and could not do more to assure everything was to my satisfaction before they left. Very happy with their service. Unfortunately the new range requires a 50 amp breaker and 8 gauge wiring. Our old range was wired with 10 gauge and a 30 amp breaker. An electrician has been contacted to rewire. Recommend you check the appliance requirements BEFORE delivery and installation. Can't use new oven until electrician requires.

I am so glad I found IVO - Jillian was so helpful. The worker's were great! They made sure that…read moreeverything was completed to perfection. My backsplash and countertops are beautiful. Thank you everyone.

My experience was wonderful. The entire staff is knowledgeable and professional…read more They replaced all my countertops and the finished product was PERFECTION!!!! They're definitely the very best in my opinion!! Thank you IVO. You truly live up to your reputation!!

Hands down the best flatware I've ever owned! Bought a set 7 years ago and fully expect it to last…read moreme a lifetime. I have the Pinehust pattern and love it. Also like the idea that they are US made. Also have great customer service. They look great even after all this time and use, what great value.

They sent me the incorrect item and I have been emailing their customer service for a week now with…read moreno response at all.

We are super impressed with NY Sash and their employees. The sales rep was very personable and…read moreinformative. We already knew about the quality of what NY Sash does and they totally proved it to us. The installation guys were both incredible. I had thought that part of the opening was funky and they took care of it the second they discovered it and did an amazing job repairing it. The procedure was perfect. The door is incredible. Way better that what we thought. The installer built a trim for the interior that is incredible. It made the whole job look showroom perfect. We are very impressed with the entire chain of events and will not hesitate to call them again. Remember, you get what you pay for.

They are very professional and friendly. They get the job done in a reasonable amount of time and…read moreclean up after themselves. They are a bit pricey but have a great warranty