Easy 5 stars from me…read more Hired Artoo Design to help with plans for a renovation project in my home. Because of the structural and electrical scope, I decided to build fully permitted and up to code. I hired Artoo twice. About 18 months ago I bought a one-time consultation. The consult fee is not cheap, but it's totally worth it. I got a full preview of everything that would be required for my project - sizing of structural members, ratings for materials, and what would (and wouldn't) fly with city inspectors. I also got a handful of solutions for things I didn't know how to handle. The meeting really streamlined my planning and thinking about design tradeoffs. The second time I hired Artoo (December) was to do the full construction plans. I met with Ramy to do an updated plan review and for him to take some measurements. I really felt like he was taking my input and we were working together on the final details. Then the quality of the drawings themselves are impeccable. In a previous life I did heavy AutoCAD drafting, so I'm very picky about drawings being accurate and complete. They were also turned around really fast. Much faster than I could have drawn in my prime. Next was probably the best part - Ramy said he would help with any notes from the city plan review process. I was worried how that would go. We had to do some revisions, but it was totally painless thanks to hiring the right company. I felt unstoppable with Ramy as a partner, and I got everything I wanted approved by the city. I'm writing this review today (August) because I had another small question about the plans, and Ramy basically answered my email immediately. Super tight customer service. I don't always have the budget or time to build things right. Artoo Design is one of those companies you should hire when quality and time is important. When you have a project that needs the best, this is the group to go to.

We had a great experience working with Ramy on our ADU project. From the very first interaction, he…read morewas extremely responsive and professional. When he came out to take measurements, he offered smart suggestions that made our project more cost-effective while also adding long-term value to our home. Ramy delivered the plans ahead of schedule and took the time to walk us through everything in person. The city of Claremont's permit requirements are very strict, and it was clear that Ramy knew what the city would require. When the city had requests we didn't agree with, he communicated directly with the city planner on our behalf and guided us through the process with confidence and clarity. You get what you pay for with Ramy--his work is high quality, detailed, and thoughtful. His expertise, responsiveness, and professionalism made a stressful process feel smooth and manageable. We highly recommend him for any home or ADU project. He is absolutely worth it.

my experience with this company was absolutely horrible!…read morefirst of all to survey a property isn't the cheapest investment so you'd expect the service to be half way descent. This company took several hours to respond back to me to schedule appointment, that alone should have been a red flag but I still gave them another opportunity. Appointment time frame was 7:00am-7:30am, when he hadn't arrived by 8:30am I called them to see if he was late, they gave me BS that he was at the county getting info on my property. Then stated he'd arrive by 12:30-1:30pm again DID NOT SHOW! (keep in mind they already had my $1,500.00 deposit) Basically this went on all day didn't show up until 4:30 pm and the man that showed up had no idea what he was there for instead wanted to chat about his kids instead of getting the job done! I contacted there office and told them to just have him leave my property. waiting 9 hours is ridiculous. save your money and time stay away from this company!! unprofessional and unreliable, how people run there business like this is insane!

i have used kolibrien for my engineering needs for the past 5 years…read more honest, timely response, professional work when i needed my projects to move forward, john was there. the build it group thanks for being there john tim

Found Ray online. He promptly returned my call and discussed at length the project I was taking…read moreon. He added his professional input and created a more functional and easier design that also took into account cost savings. Ray is as good as you are going to find out there. He even visited my property on several occasions to fine tune the plans that he provided for me to submit to the city. He is knowledgeable, professional and honest, I would highly recommend him to anyone that asked me about my dealings with him. Rob

From the owner: Roy G Arcel is an experienced and talented Lake Elsinore, CA Architect who will put your vision…read moredown onto paper. We will create a design unique to your individual taste. Come see us today.

I was offered a 12,000 quote for constructing a WRITTEN PLAN for a pre-existing room in order to…read moremeet regulations. Similar architects are charging CONSIDRABLY less (less than one thousand). Do business elsewhere this is not somewhere you should go.

From the owner: Specializing in Accessory dwelling units (ADU's). Custom homes, Multifamily, Tenant improvement,…read moreMedical clinics, and Commercial.

We hired BN Design Build for a total remodel that had major sentimental value -- the kind of…read moreproject where you don't just want a good result... you need the right partner. We started with an ~1,600 sq ft home and Ben helped us completely reimagine it into a 3,600+ sq ft dream home that our family plans to keep for generations. What stood out throughout the process was Ben's rare combo of deep technical capability and a genuinely easy, approachable working style. Ben brought significant in-house strength to the table: full architectural design (including our California room / covered patio), plus engineering coordination around soil/civil and drainage planning. That integrated approach made the process far more seamless -- fewer handoffs, fewer gaps, and fewer "who owns this?" moments. And his pricing was fair and attractive for the level of rigor and service. As the build progressed, Ben stayed close and collaborative -- not just sending plans and disappearing. He worked with us and our contractors, answered questions, and helped keep things moving. He was also extremely responsive; he typically replied within a few hours, which makes a huge difference when you're trying to keep a project on track. Ben handled submissions and permitting with the City of Fullerton and worked through City-requested changes efficiently, saving us countless hours and headaches. He also has a sharp eye for detail -- his plans were thorough, complete, and clear -- and he brought creative solutions to get the design we wanted while respecting the budget. Our taste is traditional / Cape Cod, and he did an outstanding job translating inspiration photos into a finished design that feels classic, intentional, and timeless. We went through more than four rounds of revisions, and Ben was patient and constructive the entire time -- he worked with us until we were genuinely happy. Bottom line: Ben translated our dreams into reality, and did it with professionalism, responsiveness, and real care. We recommend him and are happy to discuss our experience with anyone considering BN Design Build. We're almost done with the build and will post pictures once finished!

I highly recommend BN Architect & Associates for attentive and accurate site planning. Benjamin…read moremade our experience so easy, even as our city passed ADU ordinance changes mid-plan. Response times are fast, they're great at drafting exactly what you want within the scope of compliance to regulations. I was very pleased with the professionalism and ability.

This has been the most amazing experience. Getting permits is so complicated and Nik has been…read morebeyond patient. He has been responsive every time we have a question or edit. It's a rare find to work with a company that won't just take your money and wash their hands. If I could I would give them 10 stars. The pricing was beyond competitive and their professional is priceless. A more trustworthy engineer you won't find. I could not be happier. Even when things continued to get complicated he always stayed professional and friendly and also reassured me they would continue to work with me to get this done. 10 stars

Nik is very good understanding his clients requirements. He completed my rehab house plans on time…read morewith great quality. I am happy to work with Nik in future projects.

Emad Makar did a Soil Analysis and Engineering report so that we could replace a retaining wall…read more His fee was reasonable and he quickly worked on the project at our property. He set expectations on when he could deliver the report and met the timeline. It is a detailed report that will be used by LA County to authorize a permit. We are happy with the quality and timeliness of the services provided. We appreciate Emad's effort and the quality of the report. We will use his services again if we have projects in the future

Emad came out to inspect a property we are in the process of buying. He did a thorough inspection…read moreand sent me a report the next day! He was very detail oriented and great with communication. Super friendly and would recommend for any engineering tasks you need done!

We had a Awesome experience working with Ponce Design Building Permits on our ADU project. From the…read morevery first interaction, he was extremely responsive and professional. He offered smart suggestions that made our project more cost-effective while also adding long-term value to our home. Ponce Design delivered and took the time to walk us through everything in person. The county of Riverside permit requirements are very strict, and it was clear that Sean knew what the county would require. When the county had requests we didn't agree with, he communicated directly with the county planner on our behalf and guided us through the process with confidence and clarity. You get what you pay for with Ponce Design--his work is high quality, detailed, and thoughtful. His expertise, responsiveness, and professionalism made a stressful process feel smooth and manageable. We highly recommend him for any home or ADU project. He is absolutely worth it. Thank you, Mr. Ponce, GT

We had a project with Ponce Design to help us give our upstairs a bit of an upgrade. We had our…read morekids bathroom floors, faucets, and tile redone- as well as our laundry room tile, basically all the flooring upstairs and our bathroom faucets upgraded. David and Dawn were willing to look for the designs and 'feel' that we were going for and got us what we wanted within our price range. I would recommend them!

I want to start by saying that I'm genuinely grateful this long process finally ended with my…read morepermit being approved. Having the resolution was a relief, and the job captain became responsive toward the very end. Unfortunately, the overall experience with Streamline Design & Permitting was extremely difficult, and I think future clients deserve a clear and factual account of what occurred. Background I purchased a home where the previous owner had illegally converted storage space into a studio unit. When I received a code violation, I began the permitting process with another company, but their drafter became unavailable mid-project. That gave me a point of comparison for transparency, communication, and timelines. I interviewed two new companies. One said submission would take 3-4 weeks; Streamline promised submission within one week. Because I was losing rental income, I chose Streamline based on their faster timeline. In reality, the kickoff call didn't happen for a week, and the first submission went in roughly three weeks after hiring them. That slow start reflected the rest of what became a nine-month process. 1. Lack of Transparency The previous company had been clear about timelines, what the City typically requires, and how reviews worked. Streamline did not offer the same level of transparency. I repeatedly asked for City comments so I could understand progress, but I almost never received them directly. The only reason I became aware of several major issues was because the previous drafting company was still copied on City emails and forwarded them to me. This created the impression that I was not getting full visibility into City feedback or into avoidable errors being made. 2. Repeated Avoidable Mistakes Several errors added delays and extra rounds of review: * The first submission labeled the unit as a JADU, even though I explained during the kickoff call that my zoning does not allow a JADU. * When the title was corrected, the internal sheets still referenced "JADU" throughout. * After a phone call I requested with the City--where reviewers clearly stated the space must be submitted as a non-habitable owner's office unless I pursued an ADU--Streamline resubmitted it as "living space." This contradicted explicit City direction and triggered additional comments, delays, and added costs. When I asked about the error, I was given an explanation referencing terminology used on another project rather than a clear acknowledgment that a mistake had been made. None of these issues were proactively disclosed. 3. Invoicing and Lack of Clarity I repeatedly asked for a breakdown of how the billed hours were spent. The previous drafting company separated administrative coordination from drafting work. Streamline billed everything at drafting rates without itemization, including tasks like forwarding emails, coordination, and follow-ups--some of which I ultimately handled myself. When I requested clarification, the responses felt defensive rather than explanatory. 4. Communication Tone From Leadership When I expressed concerns about transparency and billing, the CEO's response felt dismissive. He stated that if I didn't like their pricing, I should have hired someone else, and noted that questioning hours could result in the project being placed on hold. This was after nine months of delays and multiple attempts on my part to express concerns constructively. 5. After the Permit Was Finally Approved Despite everything, I reached out again for the next phase (an ADU conversion) because I hoped Streamline might handle the next stage more smoothly, especially since the job captain I had worked with was no longer with the company. I requested drafting support only--not submission--so I could personally manage communication with the City. Instead of a drafting-only scope, I received a large proposal priced as if the project was starting from scratch. When I requested my CAD files so I could hire a different drafter, Streamline asked for additional fees. I ended up hiring a new drafter who is recreating the plans for less than Streamline quoted to update the existing ones. Summary Streamline presents very confidently on the sales side, but in my experience the drafting quality was inconsistent, mistakes were not acknowledged, transparency was limited, and communication lacked accountability. The job captain was pleasant and responsive at the end, but there were many avoidable errors throughout the process. The experience was far more stressful, time-consuming, and expensive than it needed to be. Final Note Streamline's contract includes a non-disparagement clause. Everything above reflects documented facts: dated emails, City correspondence, the project timeline, and written communication with Streamline. My intention is to provide an accurate account so future homeowners can make an informed decision.

Working with Devin and his team has been an absolute pleasure from start to finish. Their attention…read moreto detail and organization is unmatched -- every set of plans we've built from them has been clear, complete, and thoughtfully designed. As a contractor, that level of precision makes all the difference. They know the permitting process inside and out, and it shows. What could have been a drawn-out headache turned into a seamless, well-managed experience. Highly recommend to any homeowner or builder looking for a true professional partner in San Diego.