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    Empire Today

    1.5 (70 reviews)
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    Services - Empire Today

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

    Empire Today Carpet Installation Photos

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    Recommended Reviews - Empire Today

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    Guest bathroom still waiting to be finished
    Allison H.

    Let me start with we are a repeat customer. Used them in our home 9-10 yrs ago. No issues! With that said we are not happy! Salesman came out on 3/25. We scheduled our LVP install Saturday 3/30 and Carpet install for 4/1. Saturday things were going smooth until they tell me they are 2 boxes short to finish our guest bathroom. It was measured so why are we short? This is unacceptable so we have to schedule ANOTHER install. On 3/28 I get a call saying they won't have enough carpet for the 4/1 install. This was a big job. Our home is 2705 sq ft. They came out in 4/1 and did what carpet they could. We still need our guest room, loft area and a kids room completed. Today is 4/6 and it's almost 4pm. I got a call at 730am saying our carpet had been picked up, but there was a service call before ours. At 3 PM my husband called the salesman we dealt with who said he would look into it. We still haven't heard anything from him so my husband called the phone number that called me at 7:30 AM. (+1 (800) 588-2300). They claim they cannot reach the installers. So we are left wondering if anyone is still going to show. I stayed home for this install while my husband drove to his parent's home 3 1/2 hrs away to see the Eclipse. I am beyond frustrated. Now will they show on Monday 4/8 to finish our guest bath? I have my adult child waiting at the home in the morning for them to show. I told them I needed a morning schedule because she has to be at work at 2 PM. If they don't show before she leaves not my fault. I'm not taking off of work for them to not show. Let alone my house is in complete disarray. I do not live like this. Unacceptable! Update. 520pm a van rolls up. I have been stuck at home all day waiting. This is unacceptable business practice.

    Carpet around baseboard heat
    Samantha B.

    They placed carpet in my dining room, left huge gaps in-between the wall and carpet in 4 rooms, ran out of laminate and didn't make carpet or laminate flush around toilet hosing or baseboard heating. They had to come out to redo things twice as of right now. Also the new baseboard transition they placed looks like complete shit! The sales guy forgot to give me the 10% off he promised me during the consultation. The only positive is they have been responsive to my emails and concerns.

    Complete mess inside and out of all things in the house from dust, even all of the cabinets.  They did not cover anything.

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    1 year ago

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    Page 1 of 2

    Ask the Community - Empire Today

    Review Highlights - Empire Today

    I now have laminate throughout my entire house except for carpet in my living room.

    Mentioned in 2 reviews

    Read more highlights

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    Floor Coverings International

    Floor Coverings International

    (1 review)

    A++. After acquiring 3 quotes from different companies, we decided to go with Floor Coverings…read moreInternational for our basement project. We were replacing a carpeted floor with luxury vinyl planks to better fit our workout space. From the initial estimate to the final walkthrough, Todd, Lauren, Marcos and team were friendly, thorough, and a joy to work with. Their prices are fair for the market and they stand by their work. The installation was very quick (only a few hours for our project) and the team showed up on time, with confirmation messages leading up to the appointment. We will be using Floor Coverings International for future projects and recommend them to anybody looking for flooring work.

    From the owner: Floor Coverings International provides professional flooring installation and in-home flooring…read moredesign consultations in Northeast Columbus, offering hardwood flooring, luxury vinyl plank, carpet, and laminate for every style and budget. As a local flooring company, we bring our Mobile Showroom with curated flooring samples straight to your door, so you can see colors and textures in your own lighting and décor. From personalized design guidance to expert installation and full flooring services, our team manages the entire process with clear communication and careful craftsmanship. Discover beautiful, durable new flooring designed around your space and schedule your free in-home consultation today.

    America's Floor Source - Columbus West

    America's Floor Source - Columbus West

    (23 reviews)

    Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

    I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

    Yoder & Co. Floors

    Yoder & Co. Floors

    (15 reviews)

    Clintonville

    I do not recommend this company. My runner, which cost over $3,500, was installed damaged. Yoder &…read moreCo. came out and trimmed the carpet with scissors, then claimed that the rest of the damage was a natural occurrence due to the material of the carpet. This is clearly not the case and I expect more accountability for their product.

    Our neighbor (who has beautiful floors) recommended Budget Carpet and Flooring to us because they…read moredid such a nice job for her. We live in a third floor condo downtown so we were thrilled to find a company that came so highly recommended and that had been able to deal with some of the complexities associated with our building. We made a call and they sent someone out to measure our floors. He was very courteous and thorough and made a map of the dimensions. He was able to do it in a way that gave us many options because we could have opted for different flooring for the halls than for the bedrooms, for example. Once he did the mapping, he told us to check out their showroom so we could choose our flooring. We went out to the showroom located in Clintonville area. When we arrived, we met a friendly lady in the showroom who explained all of our options to us. She pulled our file so that when we selected our floor, she was able to give us an estimate. She was very frank with us and I really appreciated it. She was very honest about ways that we could save money and did not push us into more expensive options. She worked with us to get us the best flooring at the best price. We made our selection and they called us about a week later to set up installation. Two gentlemen then came to our place and worked hard at putting in our new carpet. They were very efficient and moved our furniture for us for a small fee so that we didn't have to worry about it. We were super pleased with the end result. Our carpet is beautiful and plush. We will definitely use them again in the future!

    America's Floor Source - Columbus East

    America's Floor Source - Columbus East

    (49 reviews)

    We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

    I needed the carpet removed from my stairs and replaced with hardwood because one of my cats used…read morethe carpet stairs as his scratching post. I visited America's Floor Source a couple of times, then had a conversation with one of the sales reps. I was pleased to know that there was financing available if needed and the rep agreed to come to my home to see the work I needed. She came and measured; then called and came back because she wanted to double-check the color she had chosen. That was a good thing, because in a different light, she was able to get a more accurate view of the color (we were matching what would be on the stairs to what I already have on my gound floor.) She ordered the wood and it took about a month to get in but once in, AFS called and set up the work date. I paid half of my total cost to get the wood ordered, and completed the purchase once the appointment for installation was made. I was given the date for the install and was told that the crew would be at my house between 8 and 11. They arrived right at 8. The "crew" was two men, neither of whom spoke English, but when I tell you they were professionals in the highest sense of the word, I don't do them justice. They came in, got the lay of the land, took the carpet up, and got to work, preparing the stairs and the hallway, sanding where there needed to be sanding, and letting me know the whole time what they were doing and why. They laid that hardwood with love and pride. The job took all day (they thought it would take 1/2 day) and when they were done, they totally cleaned up the work area. They took the old carpet away, swept up all dust inside the house and in the garage, where they worked, and then, as they left, reminded me to close the garage door. All of this might sound like a bit much, but I've had work done in my house in several areas, and good service as well as good workmanship has been hard to find. These guys were perfect!!!!! And the stairs/floor are gorgeous! I recommend America's Floor Source. I would use them again in a heartbeat!

    Empire Today - carpetinstallation - Updated May 2026

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