Council Opticians is the #1 place to get your glasses and eye exams. I've been going there for…read moreyears and I never had any problem. the workers are very nice and knowledgeable, I've been to many other places, but there's not one that compares to their and I love their glasses too

The office is amazingly fun. I never laughed so hard at trying to find frames that I loved. The…read morestaff loves their jobs and it's evident. Dr. Frank is so cool. They follow the motto, "Why Can't We All Get Along!" They get it! I never feel like I'm bothering them or they don't have time. And the selection is so diversified.

Dr. Cosman and all the staff there are great. The exam was very involved with many tests I have not…read moreexperienced before. I was referred to a UR retina specialist (Dr. Bessette, who was fantastic as well) to correct an issue after my initial exam, which meant I had to wait to go back to Lake Plains of Brockport get a new prescription after that issue was resolved. If course, that was the right thing to do. Highly recommended.

If I could give them 6 stars, I would. After being backlogged for months with the Corona shut…read moredown, they were able to get me in very quickly. The office staff was so friendly and professional. They took care of my issue and were absolutely wonderful. Wish every doctor's office experience could be as good as this. Highly recommend this place. They were superb, in every way.

This eye doctors office is wonderful, all of the people that work there are so kind and helpful…read more I would totally recommend going to them, they take there time when doing an exam and have always been able to answer questions that I have had.

Dr. Gervase is honest, thorough, and professional. She caught a small tear in my husbands retina…read more She got us into a specialist in 48 hours. The specialist commented, it's a wonder the ophthalmologist caught this, she is good! Don't hesitate to schedule your next appointment at this office.

I'm not one to complain but seen it's fair to say I wasn't impressed with this location and staff…read more My son and I were not greeted upon entering. We gad an appointment at 4:20pm and the desk attendant was not very helpful when we had insurance questions. I felt rushed and unheard. I know it was close to closing time but it was obvious that she was in a hurry to get out from behind the desk and ignore the customers in the waiting area. After the exam it was obvious that we wouldn't get our glasses the same day. We asked for a copy of the exam so we could go elsewhere to purchase glasses, and we were given an eye roll with our copy. We left feeling like we were ignored and a pain for scheduling a later in the day appointment.

I came in 30 minutes before close to pick out a new pair of glasses after accidentally breaking the…read morepair I had been using. I planned to come back in the morning to make my final decision and purchase because the store was closing, but the two women working (Melissa and Kayla) were so kind and offered to stay and check me out even though they already closed their register. Melissa also helped me pick out the perfect pair. They were made and ready to pick up in the morning! I had never used this store before and was not used to same day pick up for glasses. I am very impressed and will be going here from now on for all glasses needs! There's quite a large selection in the store and I love that any frames can be made into sun glasses as well. They seem to have coupons and deals running pretty regularly on the website so make sure to check that before buying!

This was THE BEST eyeware experience I've ever had! They had a huge selection of frames but the…read morebest part was that she actually helped me select one by asking me what I liked and then brought me ones to try on until we found the perfect ones! She even gave me a pair of contacts to wear so I could ACTUALLY SEE what the frames looked like!! I've had glasses for a very long time and no one has ever done that before and it made a HUGE difference! I bought a pair of glasses and a pair of sunglasses and they both have been THE BEST glasses I've EVER had! I've had them over a year and they have hardly a scratch on them.

From the minute i walked in they were friendly, professional, and helpful. Michelle the GM was very…read moreupbeat and knowledgeable, Kayla the tech was a very kind and thorough, Dr Michelle Gambacorta was able to help solve a vision issue I've need dealing with through a thorough exam (unlike I've had before) and then talked me though my options while Joe the optician was patient, kind and helpful. This is the first time in a few years I'm down to one pair of glasses to get through the day! My wife has been as well and Dr Joseph Gambacorta gave her more information and insight into a her stroke that she recently had, which affected her vision, than the stroke doctors at the hospital.

I had been fitted for progressive lenses at several of the big box opticians in the past, but the…read moreresult was always the same: blurry vision. Then I was recommended to Liz at Williamsville Optical which is a small, family-owned business. Liz, who is part owner, told me that the vertical alignment of progressive lenses among other factors has to be accurate in order to get clear vision at all distances. The glasses she fitted for me are such that I'm not even aware that I'm wearing progressives. Thank you to all of the people involved in making these fantastic lenses for me: her optometrist, Dr. Szalkowski, who wrote my prescription, the engineers who designed the lenses, the company that manufactured the lenses, the lab that ground the lenses, and to Liz whose vast experience allowed her to measure me accurately for progressive lenses.

Professional, efficient, caring staff and reasonable prices for and eye exam and prescription…read moreglasses. COVID-19 safety protocols are being followed, with staff screening every patient via a temperature check and questionnaire.

Dr. Bartels and the staff really impressed me w/being efficient, getting me in on time, keeping the…read moreappt. moving, explaining things to me and caring. I also was able to get an apt with in 2 days and again in 2 days to follow up my new contacts. SUPER experience.