If I could give the clinic zero stars, I definitely would…read more I was billed for services I absolutely did not receive. That alone is what led me to speak up. From there, I encountered other serious concerns including how my care was handled, how questions were received, and how referrals were managed. When I started advocating for myself, I was met with resistance instead of support and was eventually cut off from care with no formal explanation or help transitioning elsewhere. I also found both Dr. Meghan Dillman and Richard Dillman to be unprofessional in their communication and conduct. As a patient, I felt dismissed, uncomfortable, and at times pressured in ways that did not feel appropriate for a healthcare setting. From what I observed, the clinic appears to be shifting away from full-scope family-focused care and leaning more into elective out-of-pocket cosmetic procedures. If you are looking for a genuine family-centered clinic that prioritizes long-term care and patient trust, I would recommend looking elsewhere. I am sharing this so others can make informed decisions and feel confident advocating for themselves.

dr. Dylan provided a very in-depth physical. She is approachable and knowledgeable. I am very happy…read moreto have her as my primary care physician.

The very best Physician care Anywhere. A place to go where " Everyone knows your name"…read more Medical care that can't be matched.

I saw Dr Jacob Liston for helping me to find the cause of my anemia. He has a great and genuinely…read morecaring bedside manner. He takes the time to address all your concerns and doesn't make you feel stupid for asking. You can typically get in to see him in a reasonable time. The ladies in the office are nice but it took one of the nurses 4 times to get my blood and lots of brusing later. If you go, ask for the russian lady with short brown hair she is the one who knows how to draw blood, otherwise good luck. **Edited, Dr Liston helped me deal with thyroid and Hpylori problems, He truly listens cares and is the best internal med dr around! Super bedside manner, TOP DOC!!

I have never been to a medical network like the Mayo Clinic. This place is absolutely massive, and…read moreI was not disappointed in the care I received here. I first visited to discuss a surgical procedure for my facial nerve. Even with me traveling here from across the country, everything was a well orchestrated symphony. The electronic check in systems gave me exactly what I needed to know, and told me precisely where to go. When I arrived, they even told me where I needed to sit for when I'd be called back. The care team took their time with me and I had all my questions answered and we agreed on next steps. They even got me in, same day, to talk to a physical therapist, since I was from out of town.

The good, I have had excellent care at both the La Crosse, previously in Caledonia, Mn…read more Although, this hospital should really move into the new realities of life in 2026. What I will describe to you is the phone system, the RN or MD calls you, and leaves a VM with the phone number to call back. Alas, you cannot call the number that is provided. I have a heart procedure scheduled, and you would think proper care would involve the hospital providing the patient with an important phone number to call in the VM. Of course, perhaps I am not an international patient who pays cash?? This practice should stop, full stop. I was told by a kind receptionist that the nurse ( who called 4 times within 10 minutes while I was teaching) leaving an accurate phone number to call back, was possibly a HIPA violation. What is going on here? This is ridiculous! Is leaving the correct number a HIPA violation, I think not. If so, how about a modern variation TEXT me the proper information, that is used with many Mayo correspondence. The app doesn't help, when responding to the updated time that was described in the VM. I believe I am not the only person experiencing this problem. Too big to fail ? Maybe

On 1/12/2026 at 6:45am I was supposed to have a doctor appointment with Anthony James Christnovich…read more This was supposed to be a Neurology appointment. To my surprise after driving around for well over 45 minutes not finding this supposed building assuming it clearly doesn't exist. I had even stopped into woodwinds hospital just to be told that I need to drive around to the other side of the building. Because the "renta cops" there could not help me. They refuse to walk me to neurology. Needless to say, I never found this "1875 Woodwinds" address. It CLEARLY doesn't exist! This appointment was made 5 months ago. I'd like to know why the hell I was never notified that this building / address is not in existence! I better NOT be getting charged for this appointment either - because that won't be getting paid! Unprofessionalism is completely ridiculous! (even stopping inside SEVERAL nearby businesses, asking for directions) So apparently I just have to continue living in pain and agony with my feet. Feeling like I'm always walking on hot broken glass, puffiness, redness, hotness and falling and being off balance constantly. Oftentimes I even have to walk and use a cane to stabilize myself enough to balance to even try to walk. So apparently I just have to live with all of this pain because there is no doctor that is able to correct this or help me.

Went to Healtheast because I needed a new doctor. Got my inhaler prescription refilled and sent…read moreover to the pharmacy. The pharmacy would not give me an inhaler because the doctor did not fill out the order correctly. I have called Fairview twice in the week since my appointment and they said they can see my first call was marked for the doctor to get to right away but he did not get to it. How much work should I have to put in to calling the pharmacy and the doctor to communicate their miscommunication? What if I need my inhaler before I get it?

The recent thread reminded me that I've been seeing Dr. Ferris for years…read more Shared with only one other doctor. A great staff, and they don't take all insurance. It's as private as it gets. As far as expertise, other doctors go to him. Plus he is very kind with a great bedside manner. The address is totally off. It's Cleveland Ave. S. in St. Paul. Same block as Cecil's deli.

Dr Ferris is knowledgeable, friendly and a great problem solver. Couldn't ask for more.read more

If you live in the Lakeville, Eagan or Burnsville area and are looking for the best primary doctor…read moreyou can find, Dr. Thadepalli is as good as it gets. Until this past year, I've enjoyed good health, but suddenly suffered a myriad of symptoms that I saw two primary care doctors, both of whom left their practices, leaving me undiagnosed. I had so many symptoms that came on so suddenly, I was unable to work for the first time in my life and I dreaded going to yet another doctor. I feared I'd be mistaken for a hypochondriac or worse, but Dr. Thadepalli listened to me and asked questions as I talked, almost as if he'd been reading my (non-existent) diary. Dr. Thadepalli quickly diagnosed me, making me comfortable that the treatment plan he prescribed would address my health issues step by step until I was back to my old self. He had me see some wonderful specialists, knowing just who to send me for compassionate, expert care. Dr. Thadepalli made me feel that he would not be satisfied until I was not just better, but thriving. He took his time with me, listened carefully, demonstrated a high level of expertise and went to bat for me twice: once with my health insurance regarding medication coverage and the second time, with my short-term disability carrier, without my even asking. I know for a fact that he worked late into the evening on a couple of occasions to tirelessly advocate for me, which I am eternally grateful for. Now, I am almost back to my former self and just wanted to advocate for him. Thanks to Dr. Thadepalli, I didn't lose my job and my husband has his wife back and our children have the old me back again. Dr. Thadepalli, I know how hard you've worked for me and know that you bring dedication and championship to patients when it just seems too much to go on. I want you to know how much I appreciate it these several months later. My husband, son Jon and I will all be seeing you this new year for all of our health care needs. Thank you for all of your advocacy and championship and for believing things would get better at a time I'd lost hope. You are a treasure.

This is my pre surgery physical Therapy appointment…read more Staff was really good. They were thorough and kind. As I am in this journey kindness is a key element and they hit the mark. I will be back after surgery for physical therapy to prepare me for radiation.

My Internist is great and the Urgent Care doesn't require hours of waiting. I like the intimate…read moresetting of the waiting room.

Worst customer service and care I have ever experienced. My psychiatrist was late for every single…read moreappointment. When I brought it up she was defensive and rude. When I asked for a referral the clinic manager called and was rude. She refused to give me a referral because a new doctor might be late. When I repeatedly explained being late on occasion was not the problem and the doctor had been 15 minutes late our ladt appointment time she told me to get care outside off Allina or get my meds from my primary doctor. So if you say anything negative about a doctor or the clinic they refuse service.

Unfortunately, the Allina Health Northfield Clinic has been very disappointing to me. I am a…read morestudent at St. Olaf College. I began going to Allina primarily for my weekly allergy shot injections but also to be under the care and supervision of a psychiatrist. Since Allina is close to St. Olaf, it seemed like it would be easy and convenient. Sadly, my experiences at the Northfield Allina Health Clinic have been negative. First, despite having a regular appointment time every week, I am often waiting for a while after my appointment time to be seen. Second, the individual administering my allergy shots tends to speak to me in a condescending and rather insulting manner. Yes I am on the autism spectrum, but I am an adult and I don't need to be talked-down-to by my medical provider that I am paying for. Third, they have a policy where you MUST wait 30 minutes after receiving your allergy shot (in contrast, my allergy injection clinic at home in Illinois typically does not make me wait, and when I rarely do have to it is only for 10 mins; also, I have epi-pens and have had no adverse reactions in the past so this policy just wastes my time. Fourth, my family helped me set up care with a psychiatrist at the start of the school year. A month or so ago, I found out my psychiatrist was unexpectedly leaving the Allina Health Clinic. They assured me they would transfer me to another psychiatrist at the clinic for continuity of care. Well that was a lie. The soonest appointment with this new psychiatrist was not until three months going forward. Yikes. As if that wasn't bad enough, Allina called me to tell me they had an earlier opening for a 7:45 am appointment in January. I was excited and relieved I would get to see my psychiatrist sooner. Then they tell me the provider actually doesn't come in that early, that I will have to reschedule, and that they already gave my original March appointment to someone else so it will take even longer to see someone. Seriously!? You call me to reschedule me to a time slot that actually doesn't work and then refuse to give me priority to my original appointment date and time? Avoid this clinic at all costs. The only reason I still use them is because I am their hostage / have no other choice. I am not allowed to administer my own allergy shots, the St. Olaf nurse's office does not administer allergy shots, and the Northfield hospital does not administer allergy shots either. So for now I'm stuck with them unless I decide to drive for an hour into Minneapolis or St. Paul for better quality and more professional healthcare.