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Mayo Clinic

2.9 (366 reviews)
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Updated over 3 months ago

Mayo Clinic Medical Centers Photos

Recommended Reviews - Mayo Clinic

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At the top of the ceiling you can see it clearly labeled which way to the Gonda Building (left) and which way to the Mayo Building (right).
Ericka G.

A T M O S P H E R E While here, I learned that care is about the mind, body, and soul. Meaning, you should feel calm when you come in for care. The Mayo Clinic does just that. The environment is so cozy, calm, and beautiful, and the staff are so kind. There are Information desks everywhere! Those running the information desks are incredibly knowledgeable and willing to help you in any way they can! C A R E Q U A L I T Y I brought my dad in for Esophageal care and tests. We became one of the many who drive 6+ hours for the only kind of care that the team at the Mayo Clinic can provide. I cannot speak highly enough, only positive things, of the security, staff, nurses, and doctors here!! It does not matter what level of staff you talk to, each one is kind, patient, and genuinely cares about you and your health! This was a total shock to my dad and I, coming from small town central Illinois. How cool is it, to be treated how a patient should be treated - with kindness and respect?! 1,000/1,000 recommend the Mayo Clinic to anyone searching for answers, a second opinion, or professional health care. F O O D & S H O P S If you have a moment while here, check out two places that are will lead you to many other places: - The Subway - (no actual train cars) located down below. The elevators or stairs can take you down to the SL (Subway Level). Down here you will find many shops, elevators to restaurants up above, gifts shops, coffee shops, restaurants, and more! - The Skyway - This is a walkway system that connects you from the Mayo Building to the nearest shopping mall, restaurants, the local library, and throughout the city to many other buildings.

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4 months ago

My brother was on the Endo floor as an inpatient. He said the doctors, nurses and other team members were so very nice to him.

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Mayo Clinic Reviews in Other Languages

Ask the Community - Mayo Clinic

I'm a newbie. How long does it take to get an appt with dr rose-orthopedic oncologist? I've been told 3 different timelines along with there is no timeline

Hi, First and foremost, use the patient advocate service if you are unsatisfied with what they are telling you re:appts. I've had to use them and it's usually down to just a… Read more

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Review Highlights - Mayo Clinic

The coffee shop stand in the guest cafeteria is fine, and you can get any sort of bagged tea you want...

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Olmsted Medical Center

Olmsted Medical Center

1.5(2 reviews)
0.8 mi

My appointment on April 7th, 2025, someone (low life) at OMC had dirty hands to change my…read moreappointment (to missed) and removed the doctor's the information. Today on February 16, 2026, I did show those evident papers to the nurse and manager, and called OMC Patient Relation office I hope I can meet someone to show those papers but no luck, she was refused to meet me

We are in the process of moving my dad home after a long stay in a nursing home for recovery from…read morestroke. His doctor at Olmsted saw him last month. She agreed to provide prescriptions for his care as he transitioned to home. So far, do good. No problem. But yesterday my Mom spent 12 minutes in a fierce struggle on the phone with what are called "triage" people (I hesitate to call them health care professionals) who kept interfering with her request to speak to my Dad's doctor's nurse about the prescriptions. They kept questioning her about what was wrong and whether or not his doctor had agreed to write prescriptions. She finally hung up, giving up. She tried again this morning. No better help. So she had to go in person. I can see that this clinic is trying to cut costs by screening calls. But why exasperate an elderly client by refusing to direct the call? Why insist on a complete story of all things wrong with him if she just needed a simple request? One of the prescriptions has a dire warning about not stopping it without the doctor giving approval, risking stroke as a result. I cannot see why cardiology patients would want to waste their time with these bureaucrats.

Mayo Clinic Hospital - A sippy cup with the Mayo clinic logo on it.

Mayo Clinic Hospital

2.6(39 reviews)
0.8 mi

I had surgery at the Mayo Clinic Hospital, for a condition that has caused me issues for over a…read moredecade. After months of consulting and scheduling, it was time for my surgery. From a patient perspective, everything was very smooth. Check in was quick and organized, and they pointed me right where to go. I got taken back for prep within about fifteen minutes. Prep itself took about two hours before it was show time. During that time I did intake with the nursing staff, met with the anesthesiologist and a pharmacist, and eventually talked to the surgical team directly. When it was time to go, my bed was wheeled to the operating room, where the staff had a very upbeat attitude that quickly put me at ease. Anesthesia is sort of like time travel, you just wake up finished as if you'd just closed your eyes. When I was coming around, they got me situated in recover after my seven hour surgery. When I was ready they wheeled me to my room where I spent one night. Every single person I interacted with was so wonderful and kind; Truly I have no regrets with choosing this team to handle my care. I've seen other hospitals where the attitude of the staff can project onto the patients, and I saw none of that here. Never once did I feel like a bother, and never once did I not get the care I needed. And I'm healing up nicely!

I was very disappointed with the Mayo Clinic! After being referred by two different doctors in the…read moreTwin Cities for a very rare disease, I was accepted as a patient with Dr. Joseph Butterfield. Dr. Butterfield's reviews rank him at a 2.6. All of my Twin Cities doctors are at least 4.8. These ratings I have found pretty accurately reflect competency and patient interactions. Dr. Butterfield was rude, dismissive, unresponsive to questions, and actually stopped communicating when I asked questions. I went to Patient Experience at the Mayo Clinic and requested a different doctor but was denied and there was no follow up. I did find much more competent doctors in the Twin Cities who have been able to treat my rare disease.

Photos
Mayo Clinic Hospital - A breakfast of potatoes, scrambled eggs, and turkey sausage.

A breakfast of potatoes, scrambled eggs, and turkey sausage.

Mayo Clinic Hospital - A chilled single serving of sherbet.

A chilled single serving of sherbet.

Mayo Clinic Hospital - French toast and diced sausage.

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French toast and diced sausage.

Saint Marys Hospital - Candied Butternut Squash Salad at the Mayo Clinic/St. Mary's Visitor Cafe

Saint Marys Hospital

3.3(32 reviews)
0.8 mi

i can't say enough positive things about this facility. The facility is well maintained and…read moreclean. All staff is kind and courteous. The facility has clear, easy to read directional signage. They are also many people posted throughout the hospital to assist you with directions et all. Everyone from receptionist to surgeons are happy to help and answer questions that we have had and seem to honestly care. They focus on communication. We personally met with the surgical team before The procedure. The attitude here is "it's a privilege to treat you".

A broken bone left me feeling forced to go to the ER. The attending physician was good in that he…read morefound the fracture, even though the radiologist said there was none. They left a resident to set my bone, but he was very sleepy and very poorly trained. He was not supervised while doing it, and he made three major mistakes. Though I didn't realize it at the time, I told him three things that should have prompted him not to make those mistakes, but he made them anyway. I pointed out an area of pain after he finished setting the area, but he just glanced at it and threw his hands up as though he was upset that I mentioned it. Then, he stared at my face, unresponsive. I'd been calm and patient throughout, but bizarre behavior concerned me. I didn't feel safe with his trance-like gaze and lack of response to the pain. I had told him it would have to be fixed before I left, but he refused. He could have called in his attending physician, but he didn't. He was ready to discharge me with an improperly set bone that ignored three significant precautions he should have taken. Since I was exhausted and sleepy, I told him it was fine so I could get out of there and seek care somewhere else. If I had been more rested, I would have insisted that he bring in the attending physician. Instead, I simply let them discharge me with an improperly set bone, in pain, and went home. When I got home, I found the problem. I made e a temporary fix myself, waiting for my family to come home 14 hours later to help me make a better one. Then I returned to the hospital to have the bad splint cut off, with the standard procedures followed, the precautions taken, and the problem fixed. Until I did that, the first one was unsanitary and caused intense itching from bacterial overgrowth as he'd not sanitized the area; there were bloody abrasions in an area not close to the broken bone, and there was swelling from him jamming two body parts tightly together without precautions. The resident clearly had no idea what he was doing, as the situation was not complex. All he had to do was properly sanitize the area, protect a specific area from abrasion after swelling began to subside, and prepare the area so that no collateral damage was caused by the way he set the bone. He did none of that, though I had pointed out those three issues. Instead of getting help to find the cause of the pain, something I was able to do myself at home, he simply wrote that I had experienced a psychological problem. I looked that up, and I had displayed ZERO symptoms of that or any other psychological problem. He just used that as an excuse not to address the pain his very poor performance caused. When I talked to the surgeon about addressing that baseless diagnosis, the surgeon blew it off, though he easily could have told the resident to address it, especially since my having to replace the splint quickly left plenty of evidence that his bad performance was the issue. The surgeon then tried to dismiss me from physical therapy after only one session, though I was unable to use that part of my body, it was mangled-looking, and there was intense pain and immobility in a large area. I did everything as directed. Rather than investigating, the surgeon laughed it off, saying, "No pain, no gain!" He dismissed me without addressing that area and without my having full functioning of my body part. The records said I did, but that was absolutely not true. I had to read medical literature on my own and use kitchen utensils to try to fix the affected areas, and it was painful. Because of the delay in diagnosing the large areas of many thick and painful adhesions (with me having to self-diagnose) and because I'm not a medical professional, there was no way for me to get them addressed well by myself. I did the best I could, but years later, I'm still unable to straighten that area or use it normally. In fact, it caused limited blood flow, and I had to figure out on my own how to improve it. Two areas shriveled over the years due to inadequate blood flow caused by undiagnosed adhesions. To top it off, that surgeon was supposed to send approval for transportation since I couldn't drive with the fracture, but he repeatedly failed to do so, leaving me stranded and suspected of fraud by my insurance company. In one appt, he made grotesque faces and wildly waved his arms while speaking in a nicer tone than usual. That was after a badgeless man who claimed to be a doctor came in his place and asked me inappropriate questions for the situation, claiming the surgeon was not there. To top it off, a surprise phone appointment with the surgeon featured him slurring his words the entire time. Very unprofessional all around. Not exactly what you'd expect from someone paid 7 figures every year.

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Saint Marys Hospital
Saint Marys Hospital
Saint Marys Hospital

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Mayo Clinic - medcenters - Updated June 2026

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