Easy to schedule, easy to work with, overall a nice simple transaction. Thank you so much!read more

Great young owner did an excellent job and included extra! He kept us informed of his location…read moreand arrival time. Will use again.

Had an urgent need for fast haul and Robert was responsive and reasonably priced. We will have more…read morework for this business and would definitely recommend him to my friends and neighbors.

Called to have a quote for hauling away renovation debris. Reasonably priced and very responsive!…read moreIf you are thinking you may need a dumpster or not sure how you are going to remove junk than it would a good idea to try out this business instead!

Another great experience with HAUL IT OFF!…read more We were in town for the weekend to help our family prepare for an estate sale, So we ordered a dumpster to be delivered that Saturday morning with the option of getting another that day if needed. Rick, the owner, was very helpful in meeting our timeline. To be sure we had the dumpster by Saturday morning, he delivered it on Friday. We did fill the first dumpster by Noon and called to order a second one. No problem. He arrived in a short time. Then, before taking the first dumpster away, he and his crew helped us load some heavy things into the second dumpster and gave us tips on how best to pack the remaining space. The pricing was very clear. The delivery and pick-up were prompt and professional. The extra service provided was amazing. Such a blessing to have such a high-quality family business in the area! Thanks again to HAUL IT OFF.

I recently called Haul It Off to help me clear out my mother's house. I only had a few days left in…read moretown and they kindly fit me into their schedule. Most household items and the furniture were sold already but I still had things to keep. I sectioned off my keep piles and told them everything else goes. I grew up in the house and my mom lived there for nearly 50 years! She loved Christmas, crafts, sewing and gardening. The basement and garage were full of projects and scraps. Rick and his very helpful sons came in and hauled all the extra stuff to the dumpster they provided. They were done in a couple hours. It would have taken me days of painful effort to load the dumpster myself, plus they know how to load it efficiently. They were careful about moving things out and very respectful and polite. I enjoyed working with them. I was able to pay for their service with the money from the garage sales and had plenty left. They gave me an accurate estimate before they came. I highly recommend Rick and Haul It Off in Clinton! (And once the house was finally cleaned out it sold in less than a week!)

Showed up, cleaned out three sheds and a patio in a flash!…read moreCan't say enough about how good a job they did and nice people. Would definitely recommend!!!

Tim responded to my msg the same day and was available to come out within a couple days to remove…read morea bunch of large furniture pieces and miscellaneous junk items left behind on my property by a previous tenant. His pricing was reasonable and offered me a military discount. He did a great job completing it exactly how I needed it done. I am an out of state property owner so he also provided me with pics of his work for verification. Easy to work with and would certainly use again.

These guys are fantastic! They were so kind and efficient. Upon arrival I pointed out what needed…read moreto be taken away, including a refrigerator in the basement. They decided to start with the most difficult and go from there. Do not hesitate to call these guys if you need junk removed.

We have used their services before.I would highly recommend this business.Arrived on time they…read morealways do a great job work hard and are very polite.

amazing movers, they quick and response, carefully move my stuffs. I will continue use them for…read morefuture.

Took over a week to respond and then it was with a we don't want to help you message.,read more

I thought they were on the high end of fees but my item was picked up that same day. So I didn't…read morehave to call several times to get my item picked up.

We called last minute on Saturday to see if they could haul off junk from our storage unit clean…read moreout. Originally they said they could be there in 4 hours as they had a couple of other jobs. When one of those jobs changed, they called us back and said they could come right away! Woody and his helper were professional, friendly and very nice! We'd used The Mule when we moved from out of state in 2023!! We recommend highly! Will absolutely use them again!

Large house move from Illinois to Missouri, guys were great and very hard working. Took care of us…read moreall the way and communicated a well. Definitely the best price by far than any other moving company

If I could give this business zero stars I would. it was not explained to me that he had all this…read moredifferent costs that I was going to be paying for until after the move. He didn't come in his own truck, he rented a U-Haul which I wasn't expecting and was not mentioned in the beginning. He insisted on wrapping everything in sight, including the plastic trashcans that are like $15 from Walmart. Now of course in charging by the hour and choosing to wrap everything it made the move take longer. I explained that I had a time frame from the beginning because I needed to work the evening shift still. He didn't adhere to the time frame and I ended up missing work. I had a friend who helped unload the truck and if my friend had not had helped then it would have taken like another two hours. Also when they propped open the doors to get from the front door to my apartment door they used the laundry basket full of unwrapped glassware and the other door they used one of my boxes labeled fragile. I was extremely unhappy with their choices. If I had wanted to do my move using two people and a uhaul me and my friend would have taken a day to do it ourselves. The second guy was FaceTiming a girl and talking about having sex later which was wildly inappropriate and wasting time when things could have been being loaded or unloaded. He also said he had the address in GPS and he was following my vehicle back and forth (a less then 10 min drive) yet he got lost and made wrong turns every trip made to or from which wasted more time he expected me to pay for. He never made me aware that I would be paying for his travels from Normal IL to Decatur IL and back at the hourly wage quoted. When i originally asked if Decatur was in his service area he said yes, and I thought there was no additional fee because if there was one it would have been brought up at that time. while moving things into my brand new apartment he broke the blade on my ceiling fan in the kitchen, and while he has said that he would pay for it, it was so unprofessional the way he handled it. He didn't even catch that he had broke it until I said something about it being broken and he was the one who go went that direction. I'm currently waiting to hear back from my landlord about fixing it and the cost. This whole experience was absolutely dreadful and the mental and emotional toll it took on me was so much I want to never hire movers again. Definitely do not hire these two guys unless you have unlimited time and an unlimited budget for them to move your stuff like a secretary learning how to type. In response to Tylo's comment left 10-10 around noon, I have reached out to Yelp for a refund and a replacement fee to cover the price for parts and labor for my landlord to replace the fan. Right after he posted this comment he threatened to take me to court over a supposed remaining balance on my bill. Why would you hire a company that can't admit fault and just harasses you? I will admit I have not been updating Tylo about my discussion with Yelp thus far. Also since Tylo was the main one on team dragging his butt to make things take longer maybe he needs to take a look at his business practices instead of blaming it on some team he has. The "team" was him and one other guy who said he was his partner in the business. No one deserves to be bullied by a company.