I went up the Eiffel Tower a few weeks ago for the first time in years. I was with my husband and…read moreour two kids, plus my brothers, my sisters-in-law, and my niece, just for good measure. Getting the tickets was a genuine headache, but the on-the-ground experience was not just magical but surprisingly easy.
The online ticketing system leaves much to be desired. I wanted to buy eleven elevator tickets, for eight adults and three children, but was only able to check out with nine. I tried to get the last two in a second transaction but got locked out. Apparently, you can't book that many tickets under a single account, something I wish I'd known before I spent all that money on the nine. I emailed the customer service address and while they responded, they were spectacularly unhelpful.
I then tasked my husband, my mother, and my brother with buying the last two tickets from different devices, and I don't understand why, but none of them were able to get through. The site was also annoying in that we had to make all of our selections and input credit card information before getting frozen out without explanation.
My parents decided they didn't need to go up the tower anyway, as they'd been pretty recently, and that's how the issue resolved. I guess we could've gotten them tickets day of, but no one had the will for it, so the rest of us just went up while they hung out in the park at the base of the tower.
My branch of the family was running late for our 4:00 entry and had a fairly stressful time making that long jaunt from the Trocadero to the tower. There was some security to get into the park, but it went quickly, and once we were in, we found the entrance for ticket holders right away. To my amazement, there was no line, and we were riding a diagonal elevator up the tower about as soon as we arrived.
I love the Eiffel Tower and loved visiting with my children, who were awed by both the iconic structure and the marvelous views. It's great to admire from afar, but well worth a dedicated excursion. I look forward to going back whenever I'm back in Paris.