I used Enchanted Celebrations for my photography, videography and DJ. I couldn't have been more pleased with my experience. The communication from the company was impeccable throughout the months leading up until the wedding. I just so much appreciated all the check ins with emails and calls giving me advise or just checking in. I really just loved how they work the company. My photographer David was AMAZING. I have a very loud and rambunctious bridal party group he couldn't have handled them any better! He was such a great sport and the pictures I saw because he showed me a few were AMAZING. I can not wait to get my pictures back, because I know they were awesome. he was such a pleasure. My videographer Geoffrey was just as awesome! The DJ Josh was so fun and kept the party going all night! Thank you so much for the most magical night of my life Enchanted! read more

I spent a significant amount of time searching for a photographer and videographer, and Enchanted was one of the vendors recommended by my venue. I ended up choosing Enchanted because the price was good compared to the others. Now I understand why their pricing is lower compared to the other vendors. The photographer and videographer were nice and did their job capturing raw footage. However, I was under the impression that the photographer who attends the wedding would also handle the editing and Photoshop work, but that was not the case. Instead, the editing seems to be outsourced to a low-budget team, which was reflected in the quality of the photos. The corrections and retouching lacked professionalism and it show in the final results. This seems to be how they keep costs down, though it was never mentioned upfront--had I known, I would not have proceeded. The bigger issue is that because so much of the work is outsourced, there's no real communication or connectivity throughout the process within their teams, leaving me with disappointing results. They also didn't complete my short video properly. Random audio was assigned without my approval, and no one followed up with me. On top of that, their coordination was poor. Emails came from multiple addresses, coordinators were often "out of office," and updates felt random and inconsistent. Now they're even asking to fill out a survey in exchange for a $25 gift card. Your wedding photos and videos are some of the most important keepsakes of your special day. I regret not choosing a more reputable vendor, even if it meant paying more. read more

My husband and I had our wedding on 03/18/22. Our wedding was great, but issues occurred when ordering the acrylic portrait from our wedding day. The portrait came with a cheap plastic piece that was not adequate for sticking onto the wall. My in-laws had tried to hang it several times but it fell and damaged the photo. Enchanted Celebrations refused to rectify the situation or send a new portrait. The price that we paid for the portrait was $213.25 and we would think that they would be more sympathetic or include a more sturdy piece for hanging the portrait. I wouldn't recommend ordering an acrylic print for the price or reaching out to management, Cheryl, with concerns. Further, Cheryl appeared confused regarding the acrylic and canvas prints when I tried explaining the difference between the two and how the acrylic print was the one that came with an unsuitable hanging mechanism. She kept saying that the canvas print had been checked thoroughly prior to shipping, ignoring what I was explaining regarding the hanging mechanism. I even offered to show them photos of everything but they were not interested in seeing them. read more

STAY AWAY (Review Broken Down) I will be breaking this down into three parts: customer service leading up to the day, our DJ, and our photographer. Planning: 2/10 Overall a disaster. You will write to planning and they won't respond to you until you send a follow-up email to check in. They charged me after everything was paid off! They will frequently refer to having to consult the bookkeeper (spoiler alert: one staff member admitted to me they use quickbooks so not sure how the robot kepy charging after the balance was paid) Then when it came to the week of the wedding I had to constantly reach out to THEM to have the planning calls and send me the notes and they only gave it to our direct vendors two days before the wedding. It was so last minute, disorganized, and unprofessional. DJ: The DJ was the only good part of the experience. Jesse, if you ever read this, you're wonderful and I hope you leave and work on your own path! Photography: The photos is where I am ready to cry. Our photogrpaher did such a terrible job. Everyone was washed out with yellowed tints and he clearly did not know how to photograph people of color. The images had awkward angles, and he was not directive at all. He also took countless pictures of individual guests without us in it when we explicitly told him ot to and to only take pictures of each table as a whole. HE EVEN TOOK BRIDAL STYLE POSED PHOTOS OF A GUEST AND HER HUSBAND! I tried addressing this with the company directly. They told me and I quote: "We do not have any notes stating that you did not want individual guest photos or photos of couples taking couple-like photo" First off, I told both during the planning call an the photographer himself this and second, it is basic etiquette you don't take pictures of guests dipping their wives and kissing bridal-style (and no, it wasn't 1 photo, it was many) AVOID AVOID AVOID read more

heartbroken as we watch our videos. please do FULL research brides!! our few requests were not recorded as their portal never worked and no one wrote down our requests properly, I guess. my husband is a fully disabled veteran who was given a less than 1% chance of living so I wanted to give him a day he will never forget. he also has a very bad TBI and bad memory so was hoping for a video we could watch and remember our special day but that wont happen now, save your money and go else where, or spend a few more bucks are hire someone who is truly good. not even sure reviews are real, and an old employee warned us, we should have listened! thank God we hired a different photographer so we have those forever. read more

We chose Enchanted Celebrations for our wedding, and it was the best decision ever. From planning to the big day, they went above and beyond. Everything was perfect, and our wedding was just unforgettable. I'm not sure what others experienced, but for us, it was all smooth sailing with Enchanted Celebrations! read more

I debated for roughly a year before deciding to write this review. We used this company's photography service in June of 2023. Unfortunately, they wildly missed the mark in regards to communication and providing competent staff. When onboarding, our service provider was incredibly difficult to communicate with. She missed/was over an hour late to not just one but two appointments. In addition, she required me to rearrange my entire schedule and spend an additional 2k on extending the hours for my venue. She insisted that "getting ready photos" could NOT be done while you are actually getting ready and had to be staged with hair/makeup already done. I wanted candid photos and was not able to get them. I truly regret not having these moments documented. The real kicker was meeting with my photographer, who was a freelancer not actually employed by the company. His portfolio did not match the style I requested whatsoever. He caused us to miss most of our reception as he kept interrupting us with our guests and insisting we needed to move to another location for photos. Only for the photos to not be in the style I requested, and quite frankly, to be of poor quality. Choosing this company as a vendor is one of my biggest regrets from my wedding. I hope that other brides read this review and realize what a major gamble going with this company is. You are running the same risk of hiring a random small business photographer. read more

If I could rate this company lower, I would. They have next to no communication and will lie when asked. They will forward you emails that badmouth you from other employees when you have concerns. They said completely inexperienced photographers who invite their "assistant" that happens to be their wife and they do nothing.they will refuse to do any actual editing of your photos when the photographer screws up. They will not give information to each other so you will answer the same question a million times. You will even send them inspiration photos that they will not look at nor care about and will ultimately forget it. Do not go with these people. They will screw up your most valuable memories. read more

The worst company to work with, they don't respond to any communications and don't care about you all they care about is taking your money. Take your business elsewhere. Once you take their "contract" to a lawyer they will tell you to RUN from this company. They were very rude as well. Find and photographer and DJ elsewhere that actually cares about your wedding day. look at all the bad reviews they have, do your research and read all the bad reviews. they are rude, and comment on bad reviews with confrontational behavior. just shows how they run their business. read more

Original review- So much to write, but no strength! Just stay away from these dishonest unprofessional people..if you do not want to lose lots of money..and memories that only take place once in a lifetime! They will charge you, request a million details..but not follow ANYTHING you request. Communication is non existent. Very dishonest people and trash work. BEWARE!! Response from Alissa 2 months later- This is not a client of ours. Revised review- Of course they would respond stating one is not a client. I sure was! I used their outsourced awful 1 man DJ (no assistant as told, no MC as paid for etc), photographers & videographers. Do we have even 1 good memory of our wedding day from using these crooks?? NO! 1 beautiful picture? NO! Any shots of specific style pics requested AFTER they asked for photo inspo 100 times..NO! 3 videos we paid for & received 2 that are AWFUL- we have that alright but can not even look at them they are so bad! Did we get our 1 free revision?? NOOOOO!! Mind you the videographer LEFT THIS TRASH COMPANY and told us after seeing 1 video, it is AWFUL, which clearly we knew already! He said they did zero editing, did not use footage he took and it looked like a child did it!! I DEFINITELY WAS A CLIENT, SPENT THOUSANDS, HAVE ZERO GOOD MEMORIES, AWFUL EXPERIENCE & PRAY THEY GET SHUT DOWN DUE TO ROBBING PPL BLIND & DISHONESTY!! PS- MANYYY HAVE BEEN THROUGH THIS BEFORE. THEY WILL SEND YOU THEIR MEDIATORS INFO TO "WORK SOMETHING OUT" LOL PROOF OF HOW MANY TRIED TO SUE THEM OR WERE UNHAPPY WITH THEIR "PROFESSIONALISM!" **BEWARE & USE A LEGIT REPUTABLE COMPANY- NOT ENCHANTED!!!** read more

BEWARE!! I've been sitting on this review for awhile because I was waiting to see how the company handled the issues we experienced on our wedding day. Unfortunately, the customer service (or lack thereof) would rather push a couple of dollars at us to keep us quiet instead of an empathetic apology and remediation over the experience we had. So what happened... for starters, the gentleman who was sent to us to video our wedding seemed to make it in every good photograph taken by our photographer; in the photographs, you can see him kneeling and getting in the way of my wife's gown. When I reflect on our big day and the interaction I had with him, it seems he was only there check a box regardless of the impact he has on the overall ceremony. Why he couldn't use a high lens camera and not get in the way of the photographer and the audience?? ... keeps me wondering. I don't know enchanted celebrations business model but it seems they just outsource their work and perform minimal screening. To top it off, the footage we got back and ultimate teaser video was the worst video I've seen; I cringe when I watch it. To say we are disappointed is an understatement, especially since the videographer ruined all the photos capturing the content he needed. After the wedding, we brought this up to enchanted celebrations, and as I said, the company didn't care too much of our disappointment nor did they hold up their contract which indicates a refund if not completely satisfied with the service; they simply refused. It wasn't until my wife wrote her review that they reached out and offered us "hush money" to take the review down and agree to not post anything else. Overall, we had a terrible experience - from the communication, which was horrific, to the video and the quality of the video. Unfortunately, we don't get another special day but we can at least share our experience. read more

Please read this review and take seriously! **Added with proof they've disputed my review** This is a joke of a company and they even called to offer $200 to take this review down which I suspect they do with all bad reviews!!! BE AWARE! The absolute WORST company to work with, please take my advice and if you want a high quality wedding video, please do NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!! Look at how he even ruined every photo from the ceremony. They are not trained, and kids they hire from the street! When speaking to the supervisor, Cheryl, specifically about this photo, she said "As far as Anthony being in some of your photos, he was performing his job and making sure that he got the footage that he needed." This is HIGHLY unprofessional. They do NOT hire TRAINED professionals that use long lens cameras to APPROPRIATELY capture the video. I swear he was using a camcorder from 1999. Never once in their combined 30 years of actual professional weddings have my DJ and photographer either seen this. It was so bad that they called me to tell EC about this. Everything was terrible from the communication which was horrific to the video and the quality of the video, please save your money!! Listen to the other reviews!! I booked this company almost a year ago because they were the least expensive company I could find. The first conversation I had with them, the woman spoke as if she was a robot. She didn't write down anything that I wanted, and did not listen to what I was saying. Since, for whatever reason, I couldn't listen to the song we picked together with the team, I had to spend almost a month creating a word document second by second of what I wanted and when I got the video back it was as if they did not even look at what I spent a week creating. I am SO SAD that they were incapable of capturing my day, and I had a feeling all along that this is what it would be like. Also, nobody signs their names on emails so you literally have no idea who you speak to. AVOID AVOID AVOID!!!!!! You should be ashamed at this shitty quality EC. DO BETTER. If you want to see the highlight video I really encourage you to reach out to me. I am happy to send it to you. It's so bad I don't even want to post it online but more than happy to send! read more

BRIDES BEWARE!! Enchanted celebrations had provided the worst vidography service I have ever seen. Not only was the raw footage and highlight videos comparable to the quality of a middle school project but they had failed to capture the most important part of the ceremony - the bride walking down the aisle by ruining the moment with their huge bright light - completely ruining the footage. You may say to yourself - well they have great reviews ill take the chance and hire this company. From experience, I can tell you that IN THE CONTRACT THEY DO NOT ALLOW YOU TO WRITE NEGATIVE REVIEWS. Don't fall for the trap like we did. It's been almost 5 months of fighting for a refund and they refuse to do the right thing for their customer because they believe they did a good job. What a joke. Turn the other way - DO NOT HIRE ENCHANTED CELEBRATIONS. read more

I hired Enchanted nearly 2.5 years before my wedding date. 2 YEARS before our wedding, before they even provided any service. We didn't upload any information on their site, didn't talk to any of the videographers/photographers/ no planning involved we decided to cancel our wedding and elope. We purposely decided that early on for the convenience of people who we signed contracts with. Our wedding venue, who without trouble even gave us back our deposit (Highly recommend Auletto's Caters - ran by a family. Superb people, super accomodating). FYI their contract clearly states that a refund is possible "The availability of a refund for a cancelled event will be at the sole discretion of Enchanted Celebrations. Any refunds will be based on the following schedule and will take into account any factors deemed relevant by Enchanted Celebrations. For example, and in no way as a limitation of what might be considered, Enchanted Celebrations may consider whether or not additional work for the date of the cancelled event is able to be booked; any out of pocket expenses or contractual obligations for which Enchanted Celebrations may remain liable; and any services that have already been performed in full." Alissa McGraw insisted on getting 20% of the final contract payment back. They provided NO service!! We didn't even book or discuss the engagement shoot, had 1 call during the initial contract setup. This company will easily replace our service date with another unlucky couple. Just look at all the rest of the unhappy reviews. Go elsewhere!! This company is filled with money-greedy people who doesn't actually care about you. read more

I am 42 days away from my wedding and I am unable to speak with someone by phone. We have had one single "scheduled" call with a representative who clearly had many facts regarding our contracted wedding services incorrect. At this stage we are asking for a refund and would rather face the stressful task of finding a new vendor 42 days from our wedding. Emails to the organization receive a standardized email response of "we will respond within 3 days". I rarely give negative feedback as I don't want to hurt businesses. Understanding things cam happen. But I'd like to spare some other couple the stress we are now feeling. read more

UPDATE: CALLED IT! Check out their response below, what a joke! Instead of apologizing, they've decide falsely accuse me of leaving negative reviews on other business, which you all can see for yourselves...instead of apologizing for their poor business practices and ethics! And you all reading this can think for yourselves but what does my negative or positive reviews have to do with THEIR BUSINESS PRACTICE..!?!? Seems like an immature response...It also looks like based on other negative reviews, if you rate this company poorly they just decide to blame you instead...Lastly, its looks like they decided to delete my review because it was too honest! They have yet to reach out with a response... AVOID! PLEASE READ, so this doesn't happen to you! I can't emphasis this enough, because I don't want anyone to go through what we had to go through. This company does not care about you or your wedding despite paying thousands of dollars for their service. Our wedding was amazing, we payed Enchanted celebrations over 5k for their services just to find out many of the pictures that were taken were missing. Specifically, the groom (me) and my family photos were never delivered to us. The worst part is yet to come. We contacted enchanted celebrations who stated they would look into it...few weeks later, no response at all. We finally received a response, that, in lamest terms said, "sorry, oh well, your immediate family photos with the groom are missing and don't exist and there is nothing we can do about it" Straight from Email "Good Afternoon Sarah, I just heard from the production department in regards to the missing photos. He just let me know that all of the photos were given to you in the file with 4883 photos. I apologize for the long wait and I am sorry that there weren't any other pictures. If there is anything else that I can help you with please let me know Cheryl Enchanted Celebrations Supervisor Cheryl, As per the photographer, the missing photos were uploaded on Wednesday 10/27. Please let me know when we can expect them. We look look forward to speaking with you about this in the near future. Thank you, No sympathy, no remorse, no reimbursement, literally nothing, a BIG "FU", to me and my family. The individual responsible for "looking" into my family's missing photos was Cheryl Lusick, she provided zero assistance, absolutely useless individual, . In conclusion, my wife and I took matters into our own hands and contacted our photographer ourselves since Cheryl was clearly not cable of handling this. Our photographer who just happen to still have the photos on her camera sent them us. She advised us all photos were sent to Enchanted celebrations for editing etc, even showed us proof, so it was not her fault, but we lucked out with her still having the photos, thank god!... What I'm trying to say is, our wedding, your wedding, to whom ever reads this, is a once in a life time event, a special day as most say...can you imagine having to tell your mother, father, closest loved ones, the photos taken to capture the moments forever don't exists or were lost, it's disheartening, frustrating, upsetting and worst yet, this company provided NOTHING to assist in the matter, absolute disgraceful customer service and respect, and lack of human decency. And on a side note, according to their contract, family photos (with the groom, bride etc) are photos that are mandatory to be taken and provided to client but they still have no remorse or provided any sort of sympathy or exchange to honor their own contract! I can't emphasis this enough, absolute disgraceful company, please do yourself a favor and avoid, I wouldn't want any bride or groom to have to say to their immediate family their photos of their special day were lost by an incompetent company. Looks like based on other reviews this has happened before "a downloading issue that has since been fixed" I'm anxious for their defense response but not sure how it'll pertain...and I'll update the review if their response is inadequate or false. Thanks for the read! Enchanted Celebrations (Owner) 5 days ago Thank you so much for your feedback. We would love the opportunity to discuss this in further detail with you. It is beyond important to us that we learn how to better serve our clients before, during and after their wedding. When we clicked on your google name to try and find you and we discovered that you have quite the history leaving a wake of negative energy on businesses quite often. The event coordinator's supervisor Cheryl will be reaching out to you shortly to discuss this matter in further detail. We would like to hear from you as soon as you are available. She can also be reached at 888.268.7420 x 707 or by email at supervisor@enchantedcelebrations.com read more

I used them for my wedding on 10/2/21. i got a photo/video/photobooth package save yourself a headache and don't use this company. there is a reason the cost is minimal. my Wedding photos were awful, the quality the pictures themselves etc etc etc You get what you pay for. lesson learned. My package came with an album I ended up making one myself and editing photos myself because I didn't want to deal with them anymore. dont go cheap on photo. you will regret it. The gentlemen who did the photo and video were very nice that is the only reason I'm giving one star. read more

Terrible experience working with Enchanted Celebrations. I can't tell you how disappointed I am with the wedding video...We cried watching it back. The videographer stood in direct view of a massive light during my ceremony. Because of this he COMPLETELY blew the moment of the bride walking down the aisle... something we will never get back. We are missing clips of grandparents... plenty of moments with the back of the other videographers head, and there are two clips of the bride mouthing the words "I'm sweating". That's a sure way to make the bride feel beautiful.... The editing is embarrassing- I think I could have paid a 17 year old in a media class to do a better job. Extremely choppy, the timing of the music is ridiculous. We jump from one scene to the next and there is no flow to any of my highlights (I purchased the 3-5 mins, 20-30 mins, and all of my raw footage). He has our bridal party walking into the reception all pumped up to the intro of "I don't want to miss a thing". The whole edit feels as if it was rushed, and not reviewed prior to sending to us. Their customer service in dealing with this issue is another problem of its own. It took a week to hear back from someone. I have provided contact info numerous times and they continued to call a land line an leave messages avoiding addressing the issue. I have consistently requested to speak to the owner Alex and I am told he is too busy and he refuses to call. Do yourself a favor and DO NOT waste your money on this company. They have attempted to negotiate with us on price now although our special day is lost and nothing short of a refund is the right thing to do. We cannot get our day back and now have this amateur 8th grade video to look back on. DO NOT USE THIS BUSINESS. The company posted a reply to this review on 23 Oct 2021 and says it is from the owner yet he still does not personally call to discuss as requested. If the owner really cared about this as he says he does he would make the call himself. Sad to see the lack of ethics around professionalism and respect for the customer. He continues to hide behind his constituents without taking responsibility for the companies actions and poor services provided. The saga continues. The "professionals" are asking for "the exact second by second intervals of what you want changed" in the video they provided. If we have to provide a second by second interval of edits what are the professionals for? The owner still refuses to call. I am told he is to busy to speak with an extremely dissatisfied customer that has requested a full refund. STAY AWAY FROM THIS COMPANY. The BBB and news channels are next on the list of phone calls. read more

We got married in late March and it's taken me two months to write this review because I was so devastated by the poor quality and even worse customer service we received from this "company". I say company in quotes because our photographs were so bad I'm not even sure that this is a professional service. We were given no direction during the photo shoot, the photographer was clearly in a rush to leave, the angles were SO BAD, lighting atrocious, I could go on and on. Pictures taken by ours guests on their iPhones were 500% better than anything they sent us. When we complained their representative Summer, told us that "satisfaction was not guaranteed" (WHAT!!) and it was their "artistic choice" and offered absolutely nothing reasonable in return. They did send one touch up that I could have done a better job of in photoshop on my own. We booked another photographer this past week as a redo and thank god the pictures we have now are amazing but PLEASE DO NOT BOOK THEM. We couldn't get ahold of anyone besides this Summer person which also makes me believe they may not have a real operation going here. I think this is truly a fraud and we are considering legal action. In the meantime, I'll be sure to warn as many people in every online venue I can. They will actually ruin your wedding and will have no empathy or assistance once they have your money. read more

i am absolutely heartbroken over my wedding photos!!! We hired Enchanted Celebrations for their photography they have displayed on their website. When we got the photos back they were AWFUL!!!! The quality was anything but professional! They worst display of professional photography I've ever seen! There were NO cute romantic pics of my husband and I, they were blurry, pics of peoples backs, blank space, and all were candid photos!!!! My friends and family took better photos with their cell phones than a professional photographer took!!!!! I reached out to manager and she had an excuse for every one of my concerns! She said her production department said they were "fine" and my photographer said I only requested ONE picture of my and my husband!!!!! DOES THAT MAKE ANY SINCE!?! I hire a photographer to take ONE pic of me and my husband!?! NO BRIDE SHOULD EVER HAVE TO GO THROUGH THIS!!!!! These can never be made up this was my wedding!!!!!! PLEASE STAY FAR AWAY FROM THIS COMPANY read more

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Do not recommend. So many issues. Def misrepresent their services. Too many issues to go into but the latest is waiting almost 15 months for my wedding album. I submitted my photos in November of 2021 and in October of this year they said they did not have them. I forwarded the email chain showing I submitted them and now there are "supply chain issues". Good thing I made my own album for family and friends; no supply chain issues there! Better off hiring a self-employed photographer, etc.; they tend to care more about their reputation and word-of-mouth recommendations; which I DO NOT give for any of EC's services. read more

If you see this company, RUN! The photographer we had was very friendly but his work was subpar. When we finally received our photos we spent over a month back and forth with the company to even get a working link to download all of our photos it was a complete nightmare. Then while looking threw our photos it was a complete disappointment. It looked like my 7 year old niece took all the pictures. The majority of them where off center and crooked I had lipstick on my teeth on the majority of the photos. When we contacted Nahla, she bounced around every question we had for her and never got a straight answer it was really frustrating. Finally we got in Contact with I guess "the person in charge" her name is Cheryl. We have been telling her that the photos have not even been edited whatsoever they didn't even bother straightening out the crooked photos. She has told us multiple time since last Monday she would get back to us with an answer or a resolution, it is now the following Tuesday. No call back, no email, no communication from her what so ever. This company is trash, the photographers are just okay, but the customer service forget about it. After having my wedding the stress should be over but not the case if you chose to go with this photography company. Huge let down. IF YOU CAN AVOID ENCHANTED CELEBRATIONS DO IT. It will Save you a lot of stress, a lot of time, and you can get way better photos of your special day from somewhere else please do not use this company! SHAME ON YOU! read more

Incredibly unprofessional, MISLEADING, unresponsive, and unwilling to admit blatant mistakes after promising the moon. There's no repeats after a wedding so if you're looking to hire a group to participate in your wedding WITHOUT mistakes, I'd look elsewhere. read more

There was no editing of photos and the presentation of raw photos was cumbersome. The formal posed photos were just OK. Nothing stunning. Those photos taken at reception were haphazard and disorganized. There were photos of random groups but none of the primary bride and groom families. Their photos were like amateur cell phone photos. I would not recommend this photographer. read more

The woman photographer was so unprofessional. About the picture quality. To be honest, If I have the software, I can do the same or better than that. Pictures taken by my cellphone looks better. read more

If i could give this company 0 stars i would... I requested & would have felt more comfortable with 2 female photographers when i booked this company but someone had told me I couldn't have it that way & that they pair up in teams of 1 girl/ 1guy.... I set up an engagement session to get comfortable with my photographer at the wedding. The month of the wedding, something came up and they had to reassign a photographer to me. Not only was my engagement shoot with a different photographer, but now I've ended up with two male photographers. Although he did a nice job at the wedding, I am very disappointed I wasn't able to get 2 females but somehow got stuck with 2 males.... Only when its convenient for them i guess. As if that wasn't annoying enough... on my wedding day after the ceremony I noticed the 2nd photographer was no where to be found. I asked where he was and my photographer said the other guy was in a car accident.... Ok. They refunded me the 2nd photographer fee. But would not reimburse me the amount I paid for the dinner of the no show 2nd photographer. Instead they offered me 25 free thank you cards. Thanks but no thanks.....I have no use for those & would have preferred my money back... After the wedding, they sent me the wrong pictures, which i had to send back (they paid for return shipping) I reached out to the company a few months after my wedding asking when we can start making the album. In which they replied i can do it online whenever i wanted.... Thanks for the heads up. I paid for an album and copy parent album when initially booking the company. Only my album came & when i called to ask about the parent album they said they didn't know i wanted it to be a copy of mine. (a parent album with different pictures cost extra. I didn't pay the extra cost, where is their common sense?) The whole process is a bit confusing. You don't work with one person through the process. Instead you get handed off through the system, its a bit odd. Whenever i would call or email them inquiring about my pictures/albums/etc, the answer was always "Oh they just got finished being edited/printed/shipped today!" ...interesting... I tell everyone I know to stay FAR AWAY from this company. read more

Enchanted Celebrations was an absolutely pleasure to work with. I wish I could do the experience we had with them justice but words fail me. John was our DJ and he was the most kind and accommodating DJ I ever could have asked for. He reviewed all of my song choices with me days before my wedding to finalize everything and confirm the information I had provided to Jen and Erin through email and initial our planning call. I recorded a song for my husband as a wedding present and John made that process of timing and announcing it so incredibly easy. Even with some unexpected, last minute changes, he was so understanding. I could not have asked for a better DJ. Kelly was our photo booth attendant and she was wonderful to work with as well. Enchanted Celebrations keeps in contact with you through the entire process, they are extremely responsive, they have a convenient payment system in place and the team is willing to help with anything they can. It was such an amazing experience and I can't thank the staff enough. 5 stars. read more

Last month I attended and event where Enchanted Celebrations was hired to run. It was such an enjoyable time and I would recommend their services to anyone. I am not a fan of large events but they were so professional and skilled at what they do. The music was great and who does not love a fun photo booth!! They staff also made the night run smoothly and they were so nice and accommodating. A lot of us were able to have 2 copies of the pictures we took which was so special to keep. They really go the extra mile here. I would highly recommend considering them for your next big event or even wedding!! read more

Enchanted celebrations really helped our special day happen without any issues. I would recommend them to anyone planning their wedding & other celebrations. read more

I just got married on Friday night and I was amazed by my team from Enchanted Celebrations! I booked my videographer, photographer, and DJ through this company and they made my day spectacular! Brandon was my photographer for the entire day- he captured everything I asked for and more! He made the process stress free and yet still guided us in the direction we needed to go. Seriously- book with Brandon!! My Videographer was Joey- he was fantastic & him and Brandon make a great team! Alex, the DJ, killed it! Again, did everything I asked for and had the perfect mix of music to get all of my loved ones out on the dance floor! Every single step was organized and thorough; I couldn't have asked for a better team to make our day special. Thanks guys!! read more

My husband and I use this service for wedding photography. It was a little strange for me not to be in touch with the photographer and have to go thru Erin and Jen. However, one week before the wedding I got to talk with JUSTIN our photographer. We had a great conversation and I knew everything was going to be great. Justin was amazing at the wedding: cute, funny, able to handle tough family situation with humor, great pictures (we didn't get them yet but we saw a few on his camera). The services was super reasonably priced. JUstin is great, ask for him :) ! read more

Alyssa from the production team has been extremely helpful with our photos and edits! She is always available, has great recommendations, and has provided us with amazing edits to our pictures. Having that level of attention post wedding is extremely important when trying to finalize all your amazing memories from your wedding day. Alyssa and the team absolutely care, and want to make sure you are happy with all your results. read more

Amazing!! Working with enchanted celebrations was easily the best decision we made! Planning with the made everything a breeze! We did our DJ, photo, video, and photo booth through them and was so happy with everything!!! It was a delight working with one vendor to do all the these things! Would highly recommend them to everyone getting married! read more

We recently used this company for photo and video for our wedding. We haven't received anything yet but the process up to this point has been great. We first met with a young lady to discuss the packages they offered. She was so kind and still met with us even with a storm coming. After we decided to go with this company we started the planning process, which was easily done on their website. Allison and her team were available via email or phone to answer any questions we had. About a month prior to the wedding, we had a phone conversation about pictures we absolutely wanted and those we didn't care so much for. Then a few days before the wedding, both the photographer and videographer reached out to us to confirm our meeting time and what pics and video we wanted. It was great! At the wedding, I barely noticed them. But both Alex and Kelly were great. Alex really made us fee special when taking our photos. Can't wait to see the final product. read more

MY husband and I used Enchanted Celebrations for our Wedding photograhy, videography and photo booth! I heard nothing but complements about the photo booth operator from guests. Our photographer John was super fun and creative. Dave the video guy was awesome as well and my husband and I had alot of great conversations with both him and John all night. We got all of our photos back in about 2 1/2 weeks after the wedding. They were very accommodating our Sales Rep was Jen and she was willing to work with us to put together the very best package for our wedding. During the planning process I worked with Erin and she had a lot of incite and was helpful as well. read more

These photographers were absolutely horrible! I've never seen such unprofessional work at a wedding. The photographer did not direct how to do any photos she asked the bride what to do and who to put in the photos. The woman was also missing for several important photos such as the veil being placed and the flower placed on the brides brother who was walking her down the aisle. The photographer never showed her face during cocktail hour, she never came into the bridal suite to get photos before being announced. Then to continue onto the reception the photographer was to busy flirting with the DJ to make rounds to each table for pictures or people dancing. She spent a lot of time on her phone. The brides photos that she did receive were not even good I took better pictures on my iPhone for many of the shots. The bride can never get this replaced and it's very hurt by the unprofessional woman that was sent to her wedding that day. I recommend that you don't even consider using this company. The bride was ultimately scammed for thousands of dollars. read more

I cannot thank Enchanted Celebrations enough for making my wedding absolutely perfect. My wedding was located at the Liberty House in Jersey City, NJ. I have been planning it all the way from Florida for over a year which made it even more stressful in hiring/trusting a company. To make things easier, I was searching for one company to provide my DJ, photographer, officiant and videographer. I am so glad I chose Enchanted Celebrations. Let me begin with our main photographer, David, who went above and beyond to get every picture I wanted and made the entire process a lot of fun! His high energy and upbeat personality kept us smiling and laughing the entire night (even during some stressful periods). Our second photographer, Andrea, was also very friendly and captured all the photos we requested! Our DJ, Curt, was absolutely wonderful! He had excellent suggestions for my reception introductions (especially since my parents are divorced) and even though I didn't want a bouquet toss, garter toss, or any "line dances" he still made my reception super fun and his amazing song selection kept everyone dancing the entire night. My videographer, Thomas, was able to capture our entire night without being noticed! Even our officiant, Greg, made our wedding ceremony special and listened to all of our requests. The staff at Enchanted Celebrations were incredible to work with and responded to all of my questions promptly. I am so thankful for these amazing people who made my wedding vision become a reality. read more