Returning a simple phone all would be nice. Very rude to say call me Monday and when you call , no…read moreanswer no response to message, tried Tuesday Wednesday still no response

I had a terrible experience with Andy's painting. Prior to starting the job, I emphasized to the…read morecrew that we had recently installed new flooring in our home and that I was concerned about protecting the floors. I was assured that the floors would be covered during the duration of the project to ensure protection. Floor covering is specified in our contract but was not completed. Our floors were not covered. Instead, masking tape was placed on the floor in sporadic areas. I discussed this with our project manager Kris and the painting crew after realizing that they weren't going to cover the floors and again re-emphasied my concerns, however the floors were still not covered. The tape job was not adequate, and paint got all over the stairs and flooring. The crew attempted remove the paint using an abrasive orbital buffer and a sharp hand tool. This caused multiple steps to be scratched and gouged. The crew caused $622.08 worth of damage to our new flooring. Andy's website states "We perform the work. We do not subcontract our painting work. All our painters are employed by Andy's painting." The original painters and our project manager Kris both informed me on the first day that the crew were indeed sub-contractors. The painter said that it was only his second day working with Andy's. Obviously, this was frustrating and a willful misrepresentation by Andy's. We did not expect or agree to have the job subcontracted. Especially by someone who lacked the skill to complete the job. Areas that were not to be painted received paint. Including the stair risers, handrail and doors. The handrail was even painted a different color without my consent or prior knowledge. The lack of attention to detail was astounding. We had to babysit the entire project. I had to ask multiple times to have simple tasks like filling nail holes or having walls textured completed. All of these items were agreed to in our contract. However, there were constant excuses from the crew and attempts to cut corners. I was told "you probably don't need 2 coats of paint" and "you can't see those holes." ect. It was tiresome to have to repeatedly insist that they complete the job as we had agreed. The first crew was fired by the project manager after 2 days. In total, 3 different crews worked on our project trying to get it right. On the very first day I was told that the job would be completed in 1 day. The job ended up taking 5 days. The doors were painted using a sprayer in our driveway. The driveway was not protected properly and there was white paint sprayed all over our driveway. The doors were initially put back on wet causing the paint to be damaged, door hinge pins upside down, missing screws ect. The crew does not arrive on time. They were at least 30 minutes late on 4 different occasions. Multiple crew members told me that Andy's will hire anyone and that they don't check references or require any demonstration of proficiency or skill prior to be hired. Overall, it was a bad experience. I was expecting a much more professional experience and result. Andy's did agree to pay for the damage and did some additional work on removing the paint from our stairs and flooring. I would not recommend hiring Andy's Painting.