I'm at a loss for words.... If I could review this mortgage…read morecompany I would remove all stars and go straight to space. BUYER BEWARE. This company is the reason why Real Estate Agents have a list of people that they prefer to work with and not work with. We are top-producing agents in Brevard County, Florida because we take great pride in our work and do as much due diligence as we possibly can before directing a seller to take a deal. Please note, that in our industry, just because a deal looks great, doesn't mean it is. Real Estate Professionals are not Lenders and Lenders are not Agents, so both should have knowledge of what the other does and then be proficient at their own job as to wipe out any chance of the following occurring: We did our due diligence and accepted what we thought was a great deal for our client, even looking past the unworthy misdemeanor of our fellow-agent.. because, no matter what, as Real Estate Professionals, we do what is best for our clients. However, this companies "Manager," Ellen, boasted about the many years she has been in the business and her confidence in providing an accurate Pre-approval for her buyer's, who did not have a home-selling contingency and claimed that even without selling their home they were able to purchase the property that we had listed- so, we took her "Professional" word and believed that there was nothing to worry about due to her "Many Years of Experience." Within ONE DAY of her issuing a pre-approval and aiding her moody associate into a great deal with our seller, she issued a retraction saying that the couple was not capable of purchasing this property- There it stood, a Cancel and Release that could have been avoided had you actually done what you are paid to do, professionally. Now ... what does this mean for EVERYONE? #1. You got buyer's excited to purchase a property that they weren't capable of purchasing. #2. You made your terribly grouchy, know-it-all "I've used Ellen for over 20 years and all of her loans have gone perfectly" buyer's agent look like a complete and total imbecile. (More-so than she did for herself, a possibility we had thought unthinkable until we had a moment to "work" with you.) #3. Our seller, who plans to transition to his next home, went out of his way to travel down South to his new destination with a "signed contract" and false hope of moving onto his next phase because you after "All of these Years" do not know how to do your job. We leave this review, in hopes that, if you are searching for a home and someone to prepare you a pre-approval so that you can look for homes based on your actual income... or someone who doesn't just issue computer generated pre-approvals, try a great Brevard County company like Prime Lending... The Mortgage Firm... Angel Oak Loans, Certified Mortgage Planners, Hamilton Home Loans, and a few more that are not mentioned (Please don't get offended if I didn't mention you) ... people that know how to do their job and actually want to complete a transaction. Otherwise, you and everyone involved will suffer great stress and possible heartache when their empty promise to you never comes to fruition. We will always advise our clients to never accept a mortgage from this company to avoid catastrophe.

From the owner: After 27 years serving Brevard County families we are retiring! Wishing the best to all of our…read moreneighbors.

have been a member for 2 years. I have been pleased with everything to date. The bank personnel…read moreare always pleasant and extremely helpful. I would highly recommend this Bank with confidence.

I went to deposit a check and get cash back during the process. The teller had to ask for help on…read moremy account and they discussed my account three minutes so she gets done with the transaction. She asked me how I wanted my money back and I said Cash she laughed. No how would you like your money back 20s tens and I said however, you want to disperse it she shook her head like she couldn't believe. She called a coworker over to her station to ask her a question about my account. They talked maybe three minutes and when I asked her what they were talking about, I said is there a problem with my account she said no didn't offer any other information so I ask her what did you talk about so then she told me she didn't know which one was checking and which one was savings I said OK. The whole experience was uncomfortable. I don't appreciate her shaking her head like I'm annoying her what has happened to Customer Service?

EXCELLENT EXCELLENT EXCELLENT!! 10 STAR REALTOR!! HIGHLY RECOMMENDED!!!…read more My mother was moving from FL to CA; she is 86 Years Old. Cara made the move simple and easy. Cara REALLY goes above and beyond to HELP in any way possible! She was always quick on call backs! Communication A++++!! Super knowledgeable about the current market! Super awesome hard worker..... AND... GOT OVER ASKING! AMAZING CARA!!!

Cara was amazing! I work for the military and had to do almost everything remotely. Cara made sure…read moreeverything was seamlessly and flawlessly completed. If it weren't for her I would not have gotten the beauty I did and at a great price! I highly recommend her! D

VyStar made errors on my account that resulted in late fees, then refused to fully acknowledge…read moretheir mistake or take responsibility. Instead of correcting the issue and removing the fees caused by their own error, they passed the blame and offered no real resolution. Customer service was disappointing and lacked accountability. When a financial institution makes a mistake, customers should not be the ones paying for it. Very frustrating experience.

No privacy when conducting personal business. When we needed to discuss a very serious situation…read morewith an account we were made to stand in the lobby at the teller counter. There was no option provided for private conversation in an office.

Ashley Edens was referred to us by a friend and we chose her also. Our problem was financing. The…read moremortgage companies were under the impression we were going to make a rental property. Actually we bought this house for our retirement home and in no way had any other plans for the house. Ashley was very patient and helpful in getting over this doubtful hurdle. We were finally able to get financing and we got a great rate. After all of our renovations and upgrades we now have a home not just a house. Thank you Ashley for your help and support with our home purchase.