Vendors Beware!! I'm going to get straight to the point. Pure Property Management / RCMP operates…read moreunder a 30-day net when it comes to payments. In the contract it states payments could be received between 5-30 days. Never expect the lesser, if anything, expect greater than the 30 days. We worked in the Birmingham, Montgomery, Tuscaloosa and Huntsville Alabama areas. Within 30 days we billed out over 10k worth of invoices. From the beginning we were given vague information on when to expect our 1st payment from our point of contact Val. We were told you should expect something on the next billing cycle. NOTHING was clear on when to expect a payment. It wasn't until we were approaching 30 days on the invoices that we were able to speak with Jami in the Birmingham office, she informed us that payments depend on if the owner has money in their account to cover the invoice IF NOT they would have to wait until the resident paid their rent and then we would get paid. ( **SIDE NOTE. You have to give an estimate for EVERYTHING. There is no NTE (Not to exceed) amount on no work orders. A lot of the work could have been done the same day but we had to wait days if not weeks for approval. For example a hot water heater burst in the tenants home and they had to sit with no hot water for 10 days because we were waiting on an approval.) If we would have known that this is how they operated we would have NEVER signed on to become a vendor. When an estimate is approved by the company, we expect that company to pay that invoice on behalf of their client. That company should get their money from their client. Now fast forward, we have gotten most of our invoices paid but it has been like pulling teeth. There is now another manager over the Huntsville, Tuscaloosa and Montgomery area and she (Michelle) is stalling on paying an invoice that is now over 45 days past due.

I have literally nothing positive to say about this company. Thier viewing times are atrocious,…read morestaff is grossly and disgustingly incompodent. These are the people you rent from if you have a 500 credit score.

horrible rental company 10/10 do not recommend, I have had non stop issues that have not been…read moretaking cared of in a timely manner , I have even emailed the property manager and she never responded until we threatened an attorney, the plumbing needs fixed, we found black mold in the bathroom and the home owner is not willing to approve these maintenance issue's, we are in non livable conditions and this company could care les, we are breaking our 2 year lease after living here 8 months.

From the owner: Atlas Rental Property is an exclusive property manager headquartered in Birmingham, AL. With…read moreoffices in Huntsville, Montgomery, and Chattanooga, we manage over 1800 properties throughout Alabama and Tennessee. Property management is about a lot more than collecting rent! We provide affordable, quality, rental housing in popular markets. Our full-service management process enables us to communicate with you when needed and allows you to live comfortably. At ARP, our home is your home.

I had some maintenance work done at this house I am renting and needed an exhaust fan installed due…read moreto it not having one. They management sent a technician out to address this issue pretty quickly and I thought that was a good thing at first. After I get home from having the technician come out to install this exhaust fan, I noticed walking into my bedroom that there was debris from drywall all over my floor in the bathroom and part of the flop I. The bedroom. there was also debris from the drywall on the mirror in the bathroom, the toilet, the sink, and some even in my bed for some reason. I informed weaver holding about this issue regarding how the technician left the property from the installation and they commented back saying: "Thank you for taking the time to share your feedback regarding the recent exhaust fan installation. We appreciate you bringing your concerns to our attention. After reviewing the photos provided and conducting our own assessment, My observation indicates that the dirt and debris shown in the bathrooms and the bedroom floor are not a result of the vendor's work and appear to be consistent with tenant-related cleanliness rather than damage or mess caused during the installation. Based on this review, cleaning of these areas will be the tenant's responsibility. That said, we do acknowledge your concerns regarding the condition of the bathroom ceilings. The vendor who installed the exhaust fan was not responsible for ceiling repairs or painting. To address this, we will be issuing a separate work order to the appropriate vendor to paint the ceilings in both bathrooms to ensure they are properly finished. We appreciate your patience as we coordinate this additional work and your cooperation in maintaining the interior of the home. If you have any further questions or notice issues directly related to completed maintenance work, please feel free to contact our office. Sincerely, Rod Weaver" I am leaving this review because I don't appreciate that they people I rent from tells me that cleaning behind someone they sent to the house I am renting from is my responsibility as if they are paying me part of the money to do the repair. telling me it my responsibility to clean up is a no brainer that I already knew. Instead of asking more questions or trying to see what happened they simply say it not the installers fault to clean up behind themselves let alone put a simple paper or plastic down before cutting into someone's ceiling. The workmanship was bad along with all the debris left everywhere uncluding square cut out of the ceiling in the bathroom trash can. But they look past all that to tell me it's my job to clean up. I have never seen a company send someone out to do any kind of drywall ceiling repair or install and not have to put something down to walk on first so they done remake a mess, let alone leaving it the way they did and just get away with it. I want to know who the technician was they sent so I know to not use them for potential future repairs needed anywhere. And I am extremely disappointed at the company I chose to rent from.

Please, please, please do yourself a favor and DO NOT RENT from this company. Their license should…read morebe revoked simply for not following the Code of Ethics as well as negligent misrepresentation and omission. As Everyone below has stated this company lacks some serious ethics and should be required to take the Ethics course in its entirety again because they clearly learned nothing. We have lived in the property for a little over 2 months and items that were supposed to given to us in working order are still not repaired. Rod Weaver along with his other associates should not be allowed to work with people especially considering they lack serious customer service and to be quite frank any integrity what so ever. Renters beware, the home we rented was completely misrepresented as photos posted were not an accurate description. I reached out to Rod many times and even welcomed him to come see the home prior to moving so he could see with his own eyes the issues that were present. Saying the home was not clean is an understatement to say the very least. He stated " I will not expose myself to COVID-19 by entering the home." Kind of ironic as then expected us to expose ourselves, children, and movers as the home had clearly not been properly clean and sanitized before us moving in. The blinds were broken and covered with a thick layers of dust, walls were marked and all scuffed. Flooring was dirty and carpet stained. The previous tenants had left garbage in the garage as well as other items. Black Mold in the Shower, Dishwasher wasn't working, Dryer was broken, Refrigerator taped together and making loud noises, these are just a few of the issues that we have encountered. We had to completely re-grout the shower because the mold would not come off even after using 2 bottles of bleach. Our move in day was December 29 and we couldn't even sleep there for a week in a half due to the amount of cleaning and sanitizing that had to be done. At the very least they could have taken accountability and apologized but at no point has anyone from Weaver Holdings apologized or uttered any words of kindness or remorse.

We were looking for a short-term rental and found a cute house in the medical district. We have…read moreexcellent credit and rental history. We submitted an inquiry to start the application process--nothing. No response, no follow up, not even an email back. This unresponsiveness continued for the next eight months. I could never simply call the office. I had to text the property manager REPEATEDLY until he responded. I couldn't have been more thrilled to move out. Yet we never received any paperwork to end our lease and I'm still receiving payment invoices. I've been told that it's just an administrative issue -- so fix it!! I've rented for 30 years of my life and this is by far THE WORST experience I've ever had with a management company. I'm thankful that the home owner was great--and just as frustrated with them. I don't understand if the blame falls with the property manager (who comes across as a nice guy) or the company. It's just really poorly operated.

The 3rd party company they use called "Rently" made the touring process so difficult they made us…read moreregister an account with a card on file and PAY for a tour and when we arrived there the website did not work and we were not allowed to tour even after paying. If you want a stress free process to rent skip this company!

As a current resident. RUN! This company is beyond redemption as they are willfully ignorant to the…read moreharm they cause to their residents and refuse any accountability. I person went 10 days without a/c during a heat wave and when I complained I was told "by law we are not required to provide a/c". This was my 5th work order for my air and I asked for compensation for having to come out of pocket. I was mocked and rejected. No accountability taken They do not provide emergency services. You get locked out, call a locksmith. You have a leak from your ceiling, call someone else because they are not fixing it on a weekend. The lack of peace of mind you will recieve here is not worth any location you may be interested in that they manage.

From the owner: Property Management, read more

Natalie Hearn went above and beyond for my family and me. She was not only professional and…read morepleasant to work with but also incredibly thorough in answering all of our questions and prompt in her responses. Natalie went the extra mile, dedicating a great deal of time to ensuring every detail was handled smoothly. I was truly impressed by the care and attention she provided throughout the process. We felt fully supported and taken care of during a stressful phase in our lives. I highly recommend her for any leasing or purchasing needs--she exceeded our expectations in every way.

Roby, and his team, worked tirelessly to keep is informed during our first home buying experience!…read moreThey were in top of it every step of the way! We had always heard of the stresses of buying but their group made it painless! When we buy again we will definitely be calling them!

Beware! Complete Lack of Care and IntegrityI had my property listed for many years with Pure…read moreProperty Management of Tennessee (formerly Property Management Connection, now Pure HomeRiver Group). Over that time, they completely failed to properly maintain my home, allowing tenants to cause severe damage without holding them financially responsible. It ultimately cost me thousands of dollars out of pocket to repair.Furthermore, management lied to me regarding tenant renewals and repeatedly authorized unnecessary, costly maintenance work through their own contracted repair vendors. Some of the repairs exceeded their authority limit in my management agreement. When I raised concerns, a company representative actually told me that I "cared too much" about my own property. As an owner, of course I care--I want to attract great tenants and keep them happy so they stay long-term.This company does not care about owners or tenants; they only care about collecting fees while doing as little actual work as possible. They nickel-and-dime tenants with fees that are never passed along to the owner, misrepresenting both sides. Whether you are a property owner or a tenant looking to rent, I cannot stress enough how important it is to avoid this company.

From the owner: Serving the greater Huntsville area, PURE Property Management is the experienced full-service…read moreproperty management company trusted by residential investors of all sizes. We are high-tech, high-touch, and hyper-local. Grounded in 2,000+ years of combined experience, our NARPM MPM® and RMP® certified rental management and real estate professionals and extensive network of vendors and partners deliver industry-leading, technology-optimized best practices consistently. Whether you have a single rental property in greater Huntsville area or are growing a portfolio across many locations, optimize your return with a PURE advantage: Save time. Reduce risk. Protect your investment.

Scott and the team are great! i have been with them for a year and one tenant has left. Turnover…read morewas quick and easy. Finding a tenant has been difficult, but that's due to Covid. Right after the covid guidelines eased, they found a highly qualified tenant in less than 2 weeks! For any owner that needs help managing, renovating and finding great tenants, Scott and his team are it! Scott is ultra responsive, and amazing at finding well qualified tenants for your properties!

Golden Rule Real Estate is easily the most dysfunctional rental company I've ever dealt with, and…read moreScott Gray is the poster child for why. I was only a renter -- not staff, not management, not his personal accountant -- yet somehow Scott managed to dump his own responsibilities onto me like I was supposed to be running his business for him. He messed up my rent for an entire year. Not a month, not a quarter -- an entire year. And when I dared to ask for clarity or documentation, he tried to flip the blame onto me, as if it was my job to fix mistakes he created. The level of unprofessionalism is unreal. And anytime you push back or point out an inconsistency, Scott immediately goes into his predictable routine: "Shannon Mitchell is my lawyer." He throws that name around like it's supposed to intimidate someone, when really it just shows he has no confidence in his own work and hides behind someone else the moment he's challenged. Scott tries to act like a bully, but the act falls apart fast. It's all bluster, no substance. He comes off like someone desperately trying to cover up how unqualified he is. The wild part? He seems totally unaware of how badly he represents the company or how much chaos he causes simply by doing his job poorly. Golden Rule Real Estate itself is a disaster zone of inconsistency and zero accountability. Paperwork never matched, numbers were all over the place, and every document had to be treated like it came from a random generator. Errors weren't rare -- they were the entire experience. If you value your sanity or your wallet, avoid this company at all costs. There are plenty of property managers who actually understand professionalism. Golden Rule -- and definitely Scott -- is not one of them. Ok then why did you just send me an email threatening to sue me for this honest review I've posted? Very shady in my opinion. And all that to try and keep someone quite! RED FLAGS LADIES AND GENTLEMEN, BEWARE!! Golden Rule Real Estate and Scott Gray are the most unprofessional rental company I've ever dealt with. My rent was mishandled for a full year, promised work-for-rent agreements were mismanaged and underpaid, and my personal tools were never returned despite promises. Anytime I questioned mistakes, I was threatened with legal action. After posting this review, I was even threatened with a lawsuit for sharing my honest experience. I'm standing by my review to help others make informed decisions.

My family and I had an A+ experience buying a condo with James' help and guidance…read more First off, he was very prompt in relying to our inquiries and concerns and in keeping us up-to-date with the transaction steps and deadlines. James was willing to use multiple ways to communicate, such as the whatsapp phone app, when I was abroad. He is well-equipped to handle the remote signatures and document downloads. I also appreciate his patience and cheerfulness in communication with my parents, who came from Ukraine. I can attest that James does a thorough market research, checks the property carefully himself, and then guides his clients in developing an offer while having a good balance of urgency and consideration. During the inspection phase, James offered his knowledge of mechanical and electrical systems to prioritize the items in the inspection report and to negotiate with the seller. All the other phases of the process went smoothly too with James being flexible and understanding when there were a few delays on our part due to my remote location. My family and I were really pleased that the transaction was completed quickly and efficiently, thanks entirely to James! For our future home buying or selling needs, we will approach James again without any hesitation. Thank you, James!

I am so appreciative of Stallworth Real Estat, Mr.Stallworth was amazing to work with and made…read moreeverything so easy! He is a great person and genuine cares about his work, and his customers. He went above and beyond to get us a great deal on the house we wanted as fast as he could. He was always on top of things and was knowledgeable enough to answer any and all questions I had. We will def be recommending him to as many people as possible !!