I was on vacation, looking forward to an afternoon on vacation on the Sydney leg, and assumed that a spa located inside the #FourSeasons would be best quality.
I was wrong.
While my attendant was sweet, I was booked for a 90 minute massage, manicure and pedicure. The same person did all three, in the same room, which is unusual, but there was no foot soak/station, no cuticle soak, all three done while lying flat on the massage table, with no offer to move, stand up, take a break, anything! It was 3.5 hours lying on a table. I asked to sit up during the pedicure, which appeared to surprise her, she couldn't get the table to work to lift up, though it's allegedly able to do that. I had to ask for a base coat, two coats of color, and it didn't surprise her, but she had to go get the materials and then start over. The locker room is great, as are the steam room and sauna, but I also shouldn't have to cut across a public facing lobby in my robe to get to my massage room and back.
Maybe a cultural difference, but I've been to spa's in Shanghai, British Columbia and the US in the last year and I've never had all three services done by the same person or in the same small room like this. It made me wonder if I'm lying in someone else's debris. $420 Fail. read more