I which I could give 0 star. Rude customer service and bad service!…read more It's definitely a lot more expensive compared to other cleaning services that I used in the area. For comparison, the first service they charged me $270, for other companies that I used before the cost was between $180-$220. The quality I got is very similar to what other companies provided. I gave a star for the flexibility as they were able to come within a day or two that I called. None of the ladies who came speaks English so the communications took time and also I think there might be miscommunications due to language barrier. I was explained the initial phone call of the services provided and I decided to do a regular cleaning instead of deep cleaning because I didn't need most of the services offered in the deep cleaning. They said for regular cleaning the they will dust off surface of furniture, an example I can share is that I have a cat tree in the master bedroom, they only dusted off the bottom of the tree and left the top undusted. I ended up paying $270 for the first time clean, and then I was not satisfied with some dirty spots that are pretty obviously seen on the wall, so I had to agree to pay $135 for them to come back and fix the wall, even though they said in their service agreement that the fix should be free if the customer is not satisfied with the clean. However, upon arrival, they changed the price from $135 to $180 on the spot because they say it will take at least one hour to clean the wall. At the end of the day, I paid $450 IN TOTAL for this clean. It was not even a deep clean. They didn't even clean the fridge or oven, which was fine because I didn't ask for a deep clean. The deep clean would cost a lot cheaper than $450. The deep clean had a discount of 30%, they could at least offer me a discount, but they didn't. I am disappointed that I paid $450 for a regular clean + a fix. I WILL NOT be a returning customer. They are a lot other cleaning services in the area with better price and service. I would definitely NOT recommend using Olivia's services.

Olivia's is incredibly reliable, trustworthy, and provides great cleaning. I have worked with…read moreKatherine and her team since March 2019, even across multiple moves. There has never once been a time they haven't shown up - something that's difficult to say these days - and they are consistently flexible when our schedule changes. They also periodically offer great deals on deep cleans or add-on services which are incredibly helpful for maintenance or ahead of hosting big events!

This business has a very, very dishonest operation. My family has had a cleaning person for about…read more40 years. So definitely not strangers to the industry and standards. Over the past year of working with Kayla there have been consistent changes to her prices without notification, consistent attempts to nickel and dime an extra dollar out of us. She charges for every single dish she loads to every single thing she folds. When our normal cleaning went up by $100 out of nowhere a few weeks ago we inquired to why that was and she informed us that we are now paying a $20 Venmo transaction fee in addition to all these other charges to the same stuff she's been doing for a year. She did not notify us before she raised her prices either. When my family decided to terminate services with her, she referenced a contract that says she needs 30 day notice before ending. A few weeks ago we gave her notice that her rising prices were not something we can continue to do and she said she understood and then this week informed us that she needs an additional 30 days of payment to terminate the contract. When we asked her to at least clean if we have to pay $1000 (2 cleanings) can you at least do the cleaning. She refused stating after we complained about the prices she doesn't feel comfortable working for us. So she's got VERY thin skin. Words cannot express how dishonest this person is. It's really nice that she has a spreadsheet and she itemize all the things she has done which makes her come off as incredibly professional, but what it actually has shown itself to be incredibly dishonest, deceitful, & shady practices. As a business owner myself and having a family that has multiple businesses, we are very familiar with the nuances of entrepreneurship, but we are also big believers in honesty and transparency and this person does not uphold that in anyway. Recently we have found that she has been posting photos of our home (master bath and messy kitchen) on yelp and Google without any consent or permission. Legally, this is called Unauthorized invasion of privacy. This is grossly illegal. Good thing we have a lawyer in the family and will probably be dealing with her accordingly. ***update: She continues to lie in response to my review. This person is continuously disgusting and I'm sure she's gonna just continue to get this review removed. Remember good & honest people don't go around calling themselves a "good & honest person", they just are!

We recently hired Croy's Cleaning to take over weekly cleaning at the home of our aging mother…read more Requiring a walker or wheelchair to get around, it had become too difficult for Mom to keep up with housework. With two pet cats, she was drawn to Croy's use of eco-friendly cleaning chemicals. After cleaning, the house smells fresh .. and everything looks neat and dust-free. We shopped a few companies and found Croy's prices to be reasonable. The service is friendly and courteous. We are very happy with this Company!

Never showed up, never contacted us again, so I had to pay a lot extra for last minute cleaning by…read morea different company.

I am a little late posting a review for Kelsi cleaning company. She is a very dependable,…read moreintelligent young lady with expert cleaning skills. Not only was I impressed with the service but she exceeded my expectations. I am keeping her on a monthly rotation, and you can't go wrong with hiring her for your cleaning needs.​ Thank you Kelsi.

Found this lady on Yelp. She confirmed 3 days prior, arrived on time and did a great job. She was…read morequick and very friendly. I engaged her for a pre-Thanksgiving clean prior to our hosting to take a little stress away. We will now be using her services monthly. HIghly recommend.

Never contacted me back on a question I had ask about. Not very good communication. Had quoted me a…read moreflat rate of 75 dollars but never talked to her on the phone about what I was getting for the 75 dollars Got someone else to clean my home. Kat

I felt cared for after my home was cleaned by Michelle! She is here every month and she does an…read moreamazing job getting the little things and paying such attention to detail. I appreciate her kind spirit and her joyful attitude. It is a pleasure to patronize her and have her take care of my home. I highly recommend her services!

I bought a groupon and had a "momma" come in today for a full house cleaning. She took the whole 4…read morehours and my place is sparkling! It was pretty gross before cleaning, I'll admit that. Libby came in, introduced herself, I gave her a brief tour and she went right to work. Just enough conversation to make me feel comfortable with a stranger in my house but not enough to bother me. Best part is that Libby left me with a card (she asked if I was interested first, which I *really* appreciate) and we talked about prices if I wanted to continue service, either every 2 weeks or once a month. I love having the options and I'm seriously considering it after seeing how good my place looks. Pet friendly and they use their own supplies!

I bought the groupon for Momma Beck's and I was very impressed! I also had Libby clean my house!…read moreShe was very sweet and kind from the get go, and she could tell I was uneasy having a stranger clean my house. She quickly put my mind at ease, as we got to know each other during a brief tour of my place. It's not very big, but I am getting ready to move and I needed a SPOTLESS home. What a bargain! I have never used a cleaning service before this one, but it is definitely something I will consider with Momma Beck's. I am moving into a bigger home with my soon to be wife, and while she loves to clean, I hate it. Twice a week may be all we can afford, but it will keep both of us a little more sane. I bought all these cleaning supplies before I found out that they provide their own, so that was a little annoying, but more my fault than theirs, because I didn't ask when scheduling the appointment. Libby was on time and she cleaned her butt off! I should be getting nearly 90% of my security deposit back, which happens like.... NEVER! I couldn't be more excited, and she was totally worth it. HOPE THIS HELPS!

The response to my review did not address the real issue - that Maid Brigade refused to clean an…read moreapartment and provided no explaination why. Still to this day has not said why. My conclusion is that they screwed up the appointment and just won't own their mistake. I used another local company and have been very satisfied with the service.

Great service! Professional quality, and high touch follow through. Would definitely recommend.read more

Top level cleaning experts provided a excellent service cleaning my home. Highly recommend!read more

I requested a deep clean, and was quoted $400 for my little 2 bedroom, 1 bathroom pet friendly…read morehouse. Baseboards were not cleaned, dusting was not done, some windows were cleaned but not all. Walls, ceilings, light fixtures were not touched. They asked me what I wanted them to focus on and I told them the floors since I'm not currently able to do that. When I walked around with my white socks on after they left, they obviously did not do a good job. I took a paper towel and wiped the floor and it was still dirty. The owners of this company were very rude to me when I called to discuss my concerns. I highly recommend you stay away from this service. Quality was bad, owners are rude, service Was over priced, and the job was not completed. VERY DISSATISFIED!!!!