They charged me 140$ for telling me i had a broken water heater and gave me a quote for $7000 to…read morereplace. It took less than 2 minutes. $1200 later and a different company, I had a new water heater. I would suggest you go somewhere else!

I had the pleasure and honor of working with Cathleen at Powder River heating and A/C on a client…read morecustomer basis. While she works in the office vs the field, the impact she made on me as I was figuring out invoices etc was enough to make me stop and write her a review. I run multiple companies and understand the value of people like Cathleen being the interface between the field and the public. She is worth her weight in Bitcoin. Cathleen was kind and relatable but my favorite part was how resourceful she was. She went above and beyond to answer all my questions and even followed up with sending me hard copies in the mail with a nice hand written personal note. When calling in to pay an invoice people may not always be in the highest state when calling in, but after talking with Cathleen you can't not be. Anyways, I just had to say something. Thank you again for the laughs that day Cathleen! Sheri Hollenback .

these guys are good. they take the time to explain what the problem is and what options are…read moreavailable. once I made the decision it took longer to get my repair parts in than getting it installed. a year later I had a problem and was without water one weekend. I called and they came by on their way home from another job and very quickly solved the problem with no cost due to the quick fix. You will do right to choose them for your plumbing needs.

It was refreshing to find a contractor that actually does what they promise. They showed up on time…read moreand performed quality work as promised. I'm very satisfied and definitely recommend them for all of your plumbing needs.

Woke up Thursday February 15 with no heat! After being referred to Joe's, they were here within an…read morehour or so. After two opinions, we found out that our 35 year old furnace was dead. We got a quick estimate & was scheduled for a new furnace on Monday, a more important job needed to be done before ours, a newborn was coming home Saturday. So they brought a big heater for us to use. First thing Monday(8:10am) the crew was here! After tearing out our old one, they made sure we had heat by the end of the day( it was a big job). The crew was AWESOME . A big thank for the great job in sub-zero temperatures.

Made an appointment a week ahead of time for a plumber at 8 a.m. They didn't show up, called the…read moreoffice a few times. Two plumbers finally showed up at 4 p.m. They came rushing in and did a half wit job. The older guy stood around & told the younger guy what to do. Then they charged me $120 because it was $60 per guy! Don't use this company.

Felix was so professional and courteous and took the time to explain scope of work with me (and my…read morehusband via FaceTime) when he did the initial consult and estimate. He arrived as stated on time the next morning with replacement frost-proof silcock bibs. He performed the removal of the previous originally installed leaking units. He was meticulous in extracting the old units with minimal invasive cutouts. His work was efficient and clean! Very happy with his work. And as an added note he brought to my attention our well pressure tank was showing a low reading of 40 and recommended we contact our well provider to remedy. Thank you Felix!!! Well done and bravo!

Longs replaced a gas water heater. A full 8 hr day. Ridiculous because the water heater was…read morefaulty. They replaced it after several calls complaining of a gas leak. Good thing my windows were open otherwise I might not ne here to write this message. . I really hate to complain about a business like Longs. I know these businesses need to stay in the community, but I am still responsible for the bill.

I called and called because we were having issues with our hot water heater that isn't more than 4…read moreyears old that this company installed. I could not get ahold of them and their voicemail was full. I called another plumber in the Gillette Area who has excellent reviews and they said Renken improperly installed the hot water heater and had caused premature damage to the system. DO NOT waste your time with this garbage company and keep them far away from your heating and plumbing needs.

Called them for a small job and left a message. No one called us back. They were recommended by a…read morefriend.

Brian does awesome work! Highly recommend Roto Rooter…read more Honest, hardworking, Timely & efficient

I had called Rita-Rooter in Jan 2026 because our sewer had backed up and I couldn't get a clog out…read more He came and got the clog out but said he would come back with his camera and would get ahold of me the following week. By the next week I hadn't heard anything so I reached out and he had said he forgot all about me. He then said he could come by the following day and to give him a call to see where he was. I did, and was told he could come by later that day. Later that evening he still hadn't showed so I called back again, he said he couldn't make it. We arranged for the next day even set a time and Brian never called or showed up. Terrible!! I would not recommend this company if you want things done in a timely manner or at all.