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    Enjoy Kauai

    5.0 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    The Hanalei Villa

    The Hanalei Villa

    3.4
    (5 reviews)
    2.3 km

    AVOID AT ALL COSTS. My wife, 6-month old and I stayed in the Plumeria Suite on the ground floor of…read morethis property at the end of May. In the end, we had to cut short our week-long stay. At the end of an exhaustive list of serious problems, the cockroach infestation got the better of us. On entering, you realize the place is totally misrepresented. Far from being a quaint Hawaiian throwback, the 'suite' hasn't had any love since the 70s. First, it's filthy: the fluorescent striplight housing throughout is full of dead flies and roaches, the skirting boards are black with dirt, the shower curtains are flecked with black mould, the grout is disgusting, the brown bathroom tiles are stained, the couches in the living room area are revolting (creases in the old grey leather are dark with years of dirt - we had to throw bedsheets over them just to be able to sit on them), the mattress on the master bed has broken springs that stick out, the curtains are non-existent, the beach paraphernalia is rusty and broken, the kitchen has the bare minimum of crockery and utensils (good luck opening wine with the pathetic corkscrew), the kettle was broken, the fridge had been painted white (assumedly because it was disgusting beforehand)... I really could go on. But the climax of this disaster was the cockroach infestation. We first saw a couple of roaches on our first night but the owner told us it was a tropical island and there was no avoiding them. We tried so very hard to swallow this until we visited other friends staying nearby in other houses that had been updated in the past half-century. Obviously, they did not have any problems with roaches. On the fourth night, we returned to a kitchen alive with cockroaches. We had passed the tipping point of a stray roach passing through - we never cooked in the kitchen and no food had been left anywhere. It's clear that the house needs fumigating. We left the following day and flew home. The owner was lovely at the beginning of the booking but, as the problems presented themselves, she wouldn't even entertain the idea of a refund. We emailed her immediately on arrival to explain that we wanted to leave and even offered to pay for a few nights (so she could retain some of the income from our stay). The answer was a resounding "no". She wouldn't acknowledge that the house is in a state of disrepair. She offered us a new kettle and a re-clean (which never happened) but, frankly, the place needs a total overhaul. If we had paid a third of the considerable price (over $2000 for the week), we might have had to accept that you get what you pay for. But, for over $2000, you expect a minimal level of quality. Here, the owners are cashing in on a near-beach location - they have absolutely no interest in putting any of their money into fixing this disaster zone. In the end, we have complained to VRBO and will be seeking a refund through Amex. Interestingly, the Hanalei Villa website no longer works and the VRBO listing has disappeared. Very odd; I just hope the health inspectors have closed the property and that the owners will be obligated to sort the place out. It's an absolute disgrace. For the record, we've travelled pretty extensively over the course of our lives, stayed in our fair share of shitholes, but this place is well over the line in terms of what is acceptable. Please, please go elsewhere.

    Felt like a rock star on my honeymoon! This was a gorgeous modern house that was in the perfect…read moreplace. Steps from the Ocean (you can see from the house), right in town, yet this beach town still feels like your in the real tropical and private setting of Kuaui. Maile is awesome and couldn't find a more relaxing perfect setting with my wife.

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    The Hanalei Villa
    The Hanalei Villa
    The Hanalei Villa

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    Hale Makai Cottages

    Hale Makai Cottages

    3.6
    (19 reviews)
    6.7 km

    Aloha! This review is way overdue and is about our lovely experience staying at the Hale Makai in…read morethe Ginger cottage #4 back in May 2019. If you are looking for the perfect getaway, in need of peace, quiet, a place to detach from the hustle and bustle of city life and connect with nature, the Hale Makai cottages can provide all aspects of relaxation. Nestled in the depths of a tropical paradise you can find this exquisite beach front property with panoramic views of the ocean and as you walk out onto the sand you can witness a magnificent sunrise (am) and sunset (pm). We originally booked our stay in May 2018 however, due to the unforeseen flooding the Hanalei/Haena Area experienced in April 2018 which caused a lot of damage resulting in the closure of many businesses, the Kauai government imposed a strict ban for tourist to not be allowed to rent in areas that were hit hard, this was due to the safety of the tourist. So, Hale Makai cottages offered to re-book our stay the following year once the Kauai government felt it was safe again for tourist to rent and dwell in the Haena area. Susan play such an integral part in rebooking our stay in May 2019. She exhibited superb customer service and was always on point in answering all our questions promptly. We loved our cottage and it was equipped with everything we needed, comfy bed, linens, dishes, oven, stove, utensils, refrigerator, sink, living room, outdoor patio (we used to eat out every morning and night), soak tub, and beautifully smelling soaps and lotions locally made by Aunty Ina. The breeze felt so nice coming through into the cottage and it smelled like plumeria. It's about a 5-minute drive into the hip town of Hanalei and your surrounded by so many beautiful beaches that are not heavily impacted with tourists. When we were there it felt like we had our own private beach. We really enjoyed our stay here, the cottages are immaculate and the grounds are impeccably well maintained, just absolute paradise! Mahalo!

    We have been staying at Hale Makai Cottages since 2006. We absolutely LOVE this place.Stayed here…read morein July 2023 & the new ownership does not disappoint! Matt & Chris were so helpful with our stay. The grounds are amazing & cottages located on the best beach. We will be back and look forward to our next trip.

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    Hale Makai Cottages
    Hale Makai Cottages
    Hale Makai Cottages

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    Club Wyndham Bali Hai Villas

    Club Wyndham Bali Hai Villas

    3.0
    (259 reviews)
    0.3 km
    $$

    We really enjoyed our stay here. Very nice and in a good location. The grounds are beautiful!…read more The egg hunt on Saturday before Easter was so much fun! The food carts are good and very convenient located on the property right outside of building 5. I would come back. My only complaint is that there are chickens everywhere and they woke me every morning between 3:30 and 5:00. Next time i will bring earplugs!!

    For the price we paid from Hotels.com it was very reasonable for a 2 bedroom condo. Clean, modern,…read morehad mini-split AC. Originally we were told AC is extra $30 per day, but somehow it was included when we checked in. Oddly they only allow 5 devices associated with your room, which is not really feasible in this modern age of tech/gadgets. The staff was able to add 5 more devices free. Our unit had a modern smart water heater, dryer, washer, dishwasher, all appliances were new. The chickens on the island when I had visited always went off around 5AM. At times going off at random times between 3 -5am. Not the resort's fault. But what I do fault them on is poor sound insulation. Example is every room has shuttered windows and a screen. NO Wall there. So its easy for sound to travel right through. I wore ear plugs all through the night and still got woken up by those chickens. Also, people above us on the 2nd floor, you could hear every step they made (not their fault). So. be warned, if you are a light sleeper - good luck. Pools were fine, not warm. The 2 Hot tubs on next to the main lobby were hot and nice. The other on the other pool area wasn't as hot. The grills there worked well. We tried them out for a meal or two. No house keeping, but you may request them to bring extra towels, pool towels, etc. through their text system. Convenient way to communicate with staff.

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    Reception complex
    Reception complex
    Club Wyndham Bali Hai Villas
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    Enjoy Kauai - vacation_rentals - Updated August 2026

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