Disappointing Customer Service Experience I went to the store to buy tights and jazz shoes for my daughter. When I walked in, I told the sales associate I was there to purchase both. She showed me the available shoe options. I mentioned I was looking for flesh-toned shoes and wasn't sure the colors they had would work. I then picked out a pair of tights and, after that, went back to the shoes and asked to try some on my daughter. The associate then asked if I was "just trying on or purchasing." Stunned, I replied, "trying on to see if I want to purchase." She then said there would be a $15 try-on fee for the jazz shoes, which would go toward the purchase if I decided to buy. I asked for clarification: "So, if I try the shoes on and don't like them, I have to pay $15?" She said she might not be explaining it correctly and called over the manager or owner. Instead of clarifying the policy like the associate asked her to, the owner repeatedly said she was "confused" about whether I was buying or trying on, referring back to my earlier comment about wanting a flesh tone. I explained that I wanted to try them on my daughter to decide if the available color worked, but she continued to say she was confused, without ever attempting to explain the try-on policy or addressing my question. At that point, I said, "Never mind, we're in the wrong place," and left with my children. I went there to make a purchase, as i have many times over the years, but the tone and attitude made me feel unwelcome and completely uncomfortable. We ended up purchasing the shoes and tights online for less money, but I went to this store specifically hoping to support a small business. Unfortunately, this experience made that impossible and I won't be returning. Lastly, if a try-on fee is the store's policy, it should be communicated clearly and professionally, especially when a customer has already expressed intent to buy. read more

Ennie's service and selection of dance wear is exceptional. They are very knowledgeable down to the details and very personable as well. We thoroughly enjoyed our visit and purchases. We will definitely be going back for future dance purchases for my 8 year old daughter. Thank you! read more

I've passed by this place HUNDREDS of times because I live nearby. When the little one needed a leotard and new toddler ballet shoes (yes, toddler ballet shoes are absolutely adorable). The young lady showed us the cute little leotards, as well as little shoes and tights. It was a little pricey, but the customer service was EXCELLENT. I also noticed that the attached store had the best costumes. I'm determined to get that cute mermaid costume. ‍ like this a Mardi Gras costume paradise read more

Very nice ladies and very helpful. Miss Dee (hope I'm spelling it right) pointed us to everything we needed to get, helped us size shoes and got us what we needed and fast! read more

I walked in with my daughter, and we were immediately greeted and asked which dance class we were buying for. I named the class (just a Parks and Rec class, nothing fancy) and immediately we had the right tap and ballet shoes brought out to try. Miss Deedee was warm and friendly and kept checking in with us while helping out others. I am not a dance mom and had been putting this errand off out of dread, but this was a fast and even fun experience. I can't gauge their prices against other local stores but they seemed in line with what I saw on Amazon. Assuming we keep on dancing, we will definitely be back. Note, you enter through the Humbug costume store next door but the dance stuff has its own area. read more

Very pleased with the service they provide & Dance wear. They always seem to go above & beyond to help me.