Save yourself time and money. From day one these guys have been unreliable, unprofessional and down…read moreright rude. I was told 3 days to deliver, 3.5 weeks later my stuff arrived and they wanted to deliver it at 9pm on a sunday NIGHT!. I had to call them several times and no one could give me a straight answer. I was met with rude receptionists and even ruder management staff. When my belongings did arrive, boxes were wet and damaged, furniture had bird poo all over it and items were damaged or dented.

From the owner: DLM Removals & Storage provide a range of moving and storage services for customers. Providing an…read moreaffordable interstate removal service that is reliable. Having operated for well over 18 years. DLM Removals & Storage understand what is needed when it comes time to move interstate. Our services are door to door and we will even dismantle, pack, wrap and stack your goods on a truck for transportation. Our interstate removalists are experienced and trained to handle all types of furniture. Using special equipment and techniques to ensure a safe and secure transportation of goods.

We used Grace removals for our move from the Gold Coast Australia to Houston Texas in November…read more2014. The manager, Matthew Ferrari came to our house to give a quote. He assured us that our own container would be placed outside our house and our furniture would be packed straight into it and not moved again till it was unpacked in Houston. On the day of the move a truck arrived with 2 guys. I asked where the container was and was told it wasn't coming because it was broken and they were waiting for a part. I phoned Matthew Ferrari who stated that he "meant" to call me. I told him that the reason we went with them was so there would be no "double"moving of the furniture as there is more chance of damage. He told me that when it was packed into our own container at his facility he would email a photograph of our stuff in the container. That never happened. On arrival in Houston numerous items were broken due to the way they were packed. I expect some breakages, but when sentimental items are broken due to negligence, IE antique marble chess pieces all wrapped together in paper causing 6 pieces to break, it's upsetting. Packing tape was placed straight on to furniture so when unwrapped it peeled the paint and laminate from some pieces. We were insured but didn't get the full value of the broken items. It's funny when you point out expensive items to the removalists and then find at the other end that they are not packed properly, and your cheap items are wrapped like the crown jewels. We are now all unpacked and in our house in Houston. As the weeks go by we are discovering things missing. I find it odd that all the boxes on the invoice list were accounted for on arrival but things were missing from the boxes. After the above we would not use them again.

From the owner: Grace Removals is Australia's leading home and furniture removals company, providing complete…read morerelocation services to local, interstate and international locations. From packing boxes to moving your beloved pet, we provide a full relocation service.