Everyone in that office were extremely kind. Explained any of questions. Dr Melton explained…read moreprocedures. The procedure itself was a lot easier than expected. Thank you Dr Melton.

Very professional and considerate. It's never fun going to an endodontist, but Dr. Melton and his…read morestaff made the experience much less unpleasant. I highly recommend them.

Had a procedure done and ever since then they have been trying to collect extra money from me and…read moretelling me my insurance only covered so much even tho my insurance already gave a quote before I even signed anything. Seems they are trying to scam people out of money. Also Jasmine in the office isn't very customer friendly either.. I don't recommend this place or you to could be out over $600+ months after your procedure.

Let me begin by saying I'm 63 years old and was very nervous about having a necessary root canal…read moreperformed. The staff here was exceptional in talking to me about what would take place, and Dr. Elliott was awesome! I expected to have some discomfort or even pain during the short time there, but I didn't. Let me put your mind(s) at ease when I say I was cared for better than I can describe. I didn't feel pain or discomfort during the procedure. Highly recommend this group to you, and your family & friends!

Dr..Kang and her staff are personable, professional, and very knowledgeable. I have had root canals…read moredone before, but never as painless and comfortable as this experience.I hope everyone has healthy teeth and will not need these services, but I will recommend her to everyone that needs her help.

Dr Ali is the REAL DEAL. 2 dental centers couldn't handle my super peculiar issues and got…read moreinfected. Pain for week, finally I was referred to this clinic and Dr. ALI took care of business and did it once and forever. Unbelievable skill.

My daughter needed an emergency treatment the office handled us so kindly we're able to see her…read moreright away. Thank you would highly recommend dr. Aktar is wonderful!

I was referred to this office by my primary dentist to have a root canal. Before going to…read morethe appointment I made contact with my insurance provider to make sure they accepted my insurance and were in my network. I also called the day of my procedure to make sure that everything had been verified with my insurance. On March 03/06/2024 i went into their office and had the root canal and at the end of my procedure I was given a final bill which was my portion to pay of 600.00 I paid this amount with my credit card and walked out the door. Then three weeks later on 03/28/2024 I get an email stating I owe 555.00 more. I then hung with them called my insurance provider we did a three way call and the conclusion was a complaint is going to be filed against this office because my insurance provider told me that they billed me for additional services that they informed them that was not authorized and was unnecessary for the procedure I had. My provider told me these other services that we're preformed were unnecessary for a root canal and it seemed also to them that they we're just trying to run up my bill for their own financial gain. Beware this company will add additional procedures to your bill that are not necessary just to scam you out of your money. Please anyone do not use this office they will scam you.

Prior to scheduling treatment, I contacted the office to verify that they accepted my insurance. I…read morewas specifically told they did and that they could not charge beyond what my insurance company would approve or allow under my plan. During that same conversation, I clearly explained that if the treatment was going to cost more than $15,000, it would be completely outside my financial ability and would be a waste of my time to even proceed with a consultation. I was assured that would not happen. Based on those assurances, I scheduled an appointment and was referred to see the endodontist/specialist. However, after the consultation, I was presented with a treatment plan totaling approximately $28,000 -- nearly double the maximum amount I had clearly stated I could not afford. At that point, I requested that the office send the treatment plan to my insurance company because my insurance carrier wanted to review the proposed treatment and determine what charges would be allowed or covered. Before I ever saw the endodontist, the general dentist in the office personally told me she could place my implants herself. Based on that statement, I believed my treatment could be completed directly through her without the need for additional specialist costs. However, the written treatment plan later stated that only the endodontist/specialist could perform the implant procedure, which directly contradicted what I had been told verbally. When I questioned the office about why the general dentist was not performing the implants after telling me she could do them, I was told that she "couldn't place implants with them." I explained that the dentist herself had specifically told me she could perform the implant procedure. The office then responded by saying, "Oh, she can -- just not here." This response made no sense to me and was extremely misleading. If the dentist was not authorized or permitted to perform the implants at that location, I do not understand why I was initially told she could complete the procedure herself. I relied on those statements when making decisions regarding treatment and financing. Despite my concerns and questions about the conflicting information and dramatically increased costs, the office continued repeatedly emailing me encouraging me to "sign up now" and stating that the pricing was "a bargain." Due to the misleading information regarding insurance coverage, pricing, provider capabilities, and treatment costs, I have filed a formal complaint with my insurance company regarding the misleading statements and false representations made during this process.

Dr. Mitch Rosen is an excellent dentist. He truly cares for his patients and ensures they feel…read morecomfortable throughout the experience. He took the time to create a beautiful Crown for me and I've had absolutely no issues. Also while he is giving a diagnosis, he not only gives you a clear explanation but also is open to answering any questions. He is trustworthy and produces awesome results! The staff is always kind and extremely helpful. I drive over an hour just to come see Dr. Rosen and his staff!

I paid for my treatment up front and now they are trying to charge additional on top of what I…read moresigned off on. Even if it was a mistake as they said it was it was not an insignificant amount of money and if I had known the additional amount it may have changed the services I received. They already charge the highest amount in the range for the service and maxed out my insurance. Since there are dentists on every corner I would look for one that does not do a service then tell you they made a mistake with billing and ask for more. Seems scummy. I am not at all happy with this situation.

I once had a visit where there was no dentist. I was told by the technician that if something…read moreshowed up in the X-rays I would get a call. I thought it was odd to go to the dentist but not been seen by one. But hey, I am new to the area, this is the closest office so I let that slide. Then today... My daughter had an appointment at 2:20pm, she needed to get 2 cavities fix... I thought "30-45mins... okay, I'll wait in the car" I work nights. But 1.5 hours later and nothing. I asked front desk for an estimate of time left, and they tell me she is scheduled for 4pm?!?!! What?! I tried to call my daughter multiple times to ask if she was already seen, but she would not pick up. Later she told me that they would not let her answer her phone (understandable, since she was being treated, but still). She also told me they were extremely busy and there was only one dentist working between rooms (btw, my daughter said the dentist apologized x the long wait). Anyways, so my daughter got the anesthesia shots, and the dentist went to work on someone else... by the time she came back to my daughter the anesthesia had almost wore out. I work in the medical field, and believe me, I get it when we are short staff... but at least let your front desk know to make sure they have the right information before they pass it on. Please do not over schedule patients if you don't have adequate staff. I rather you reschedule me than made me wait that long to get treated.

As a long term client, I am extremely disappointed in Ballard Family Dentistry. The Treatment…read moreCoordinator/Manager formed a treatment plan with an invalid code (D9248) and unnecessary code (D7953) for a wisdom tooth removal which resulted in an extremely high treatment plan bill. The invalid code (D9248) has been deleted from the American Dental Association (ADA) since December 2025. On the phone, the Treatment Manager repeatedly told me "it's the code we use at our office and it's a valid code and I will need to pay out of pocket for it and I should contact my insurance company if I have concerns about codes and billing. My insurance company let me know the code is invalid per the ADA. Additionally, the (D7953) is a rarely required procedure for wisdom tooth removal. In all, I am very leery of the integrity, honesty, and due diligence at Ballard Family Dentistry and I highly recommend all current and prospective clients to thoroughly review their insurance coverage prior to paying for dental work outside of routine cleanings at Ballard Family Dentistry.

Had a filling done on a chipped tooth. Fell out twice within 2 weeks. Charged my insurance twice…read moreand said they wouldn't pay again for another year but I could either pay for it out of pocket or I could do 2 crowns destroying 2 perfectly good teeth! Research your options!

I wish I would have read a review specifically from a few years ago!…read moreDidn't tell us we were not in network anymore and charged over $300 for a consultation. They are scam artists and I really want to sue in small claims court. 1 Watauga Family Dentistry (Owner) 3 years ago We are so sorry that this happened to you. Could you please call us at 817-281-2061? We do not charge for consultations. We want to make sure you are a patient of record and see how this can be resolved for you if so. Thank you. September 2025: when I called they did inform me that they were not in network; however I let it be known I had worn a partial tooth for over 3 decades and I had lost it. I specifically asked for a consultation on how much that would cost with my insurance being out of network. BEFORE making appt i reiterated i wanted a consultation only and asked if there would be any fee to me being out of network. 'No, your consultation is covered.' CONSULTATIONS ARE NOT FREE apparently , they billed my insurance subsequently for a $91.00 visit out of network. They got paid $46.00 and I received a prompt text that I needed to pay an additional $45.00! I don't really care they got paid the $46.00 but to harass me for $45.00 for 6 minutes of being with the 'Doctor' to tell me it would be $1000 out of pocked for tooth #7 flipper is outrageous. NO X-RAYS: nothing but a few minutes of 'consultation'. SO I GUESS SHE WANTS TO MAKE $910/hr if you extrapolate that math????? before hardware??????? Save yourself and your family a lot of shenanigans with their less than forthcoming style of doing business! (and I guess the 'consultation' fee went down from $300 to $91-lol) -Mitch

I am so happy that I chose to go to Dr. Qureshi! I had to have a crown replaced and she took…read moreexceptional care of me. Dr. Qureshi is very gentle, skilled and knowledgeable. My new tooth feels even better than my old one. Also big shout out to the staff, the treatment coordinator gave me an accurate and fair quote before the treatment over the phone (many I called would not do this) and was very pleasant. I also really appreciated Dasia the dental assistant, she has a lot of experience and her calming and pleasant demeanor definitely helped ease my nerves (I am a very nervous patient lol). Would highly recommend this practice to anyone. Thank you, Dr. Qureshi!

I had a very positive experience with this office. The clinic was clean, organized, and the staff…read moreat the front desk were very friendly and welcoming. The doctor was patient, took the time to answer my questions, and made sure I felt comfortable during the visit. Overall, it was a great experience.

I can't say enough amazing things about this dental office. From the moment I walked in, I was…read moregreeted with genuine kindness and professionalism. The entire team made me feel completely at ease, and every step of my visit was explained clearly and with so much care. The office is spotless, modern, and welcoming, but what truly sets them apart is how much they genuinely care about their patients. My dentist was incredibly skilled, gentle, and attentive--making what I thought would be a stressful appointment feel effortless. For the first time, I actually look forward to going to the dentist. If you're searching for a place where you'll be treated like family, this is it. Simply the best dental experience I've ever had