Amazing experience! Justin and his tteam were absolutely delightful to work with. Lisa, part of their web design tema, did an amazing job woerking with me too put together and setup 3 websites at once. There were hiccups, but the team patiently worked with me and corrected all of my adjustments to the sitess. I highly recommend this company! read more

If Zero Stars was an option,... Service levels have declined immensely in the last year. Do not use this company. We have been asking for assistance on an item for our website since Feb 9th with no assistance. We have left 6 total messages requested assistance. We pay the monthly maintenance fee. I spoke with Ben this afternoon. He said to talk to Steve because he is not able to do anything. Each time I have talked to Ben he is clueless and aloof. I left Steve a message. No response AGAIN. I have sent 4 different companies to them in the last 6 months telling them how great their service is. I am incredibly disappointed to think that I have been promoting a company that does not even do the basics. I told each person Ben, Lisa, and Steve(on voicemail) how critical it was that I heard back from someone today. No one called me back again today read more

They are very courteous and professional on there customer service and give a sense of confidence my business is there number one priority.

Awesome experience working the web team. Wonderful staff do deal with whether in person or over the phone. Great customer service... it's nice to find a company who truly care about their clients . Highly recommend! read more

Just got a chance to tour the new office at The Frederick Building and it's great! The staff is very friendly and welcoming. I'm a huge fan of this company and would definitely recommend their web services to any company. read more

Enternet - Nice new front door! - Web Design Near Me - Allentown, Pennsylvania

I work for a company who uses Enter.Net to build and support our site and it's been a dream to work with them! Their customer service is great and their response time is quick! Thanks for everything! read more

Best place to go for custom website design! Great customer service and quality work. I can't recommend them enough!

Enternet does really good job on web design and online marketing services. The staff has a great eye for attention to detail and the customer service is top notch. I like the fact they're family owned and operated. The owners truly care about their clients, it shows!! I would recommend their services to businesses or ideas of any size. read more

I've worked on several web development projects with Enter.net on multiple sites for partners. I can't stress enough about the feeling of comfort of being able to walk into a physical, local office and deal face to face with a team of true professionals. The quality of work is stunning and it seemed as if the development team would take my ideas and improve upon them. After many years in the industry, you recognize web design talent and this group definitely has it. They can speak with confidence and excitement about what they provide and I think maybe the most telling thing about the local team is that they seem to really enjoy working there. Erin and Steve are masters at their craft and some of the more responsive professionals that I've worked with in the industry. You can always tell if you're dealing with an awesome company when the employees are truly happy and Enter.net has its finger on the pulse! read more

Before I found Enternet, I had hired a freelancing web designer to build my website. After many months of struggling with this person, their lack of resources and overly priced fees, I found Enternet. I get complimented on my website all the time, their quick response to emails is easy to get accustomed to. No matter how complex or how easy you want your website to be, they deliver! I've met personally with Justin in three occasions to discuss websites, I now have three websites that are managed and hosted entirely by the web team. I have had GREAT interaction with the sales and support teams. If you're looking for a worry-free web designing, hosting and maintenance experience, look no more! read more

Enternet has been an institution in the Lehigh Valley for as long as I can remember, and has provided many other area businesses with top-notch web services over the years. As a graphic designer, I've always appreciated their work and admired their ability to bring a professional web presence to companies in the Lehigh Valley requiring a fresh look. read more

It's great to deal with the staff at enter net. Everybody is very friendly and helpful!

They host our website and are great at keeping up and continually making and changes we ask for and do a great service!

I just started working with Enter.net, but I feel like I have been with them for a long time. they remade our website to be more user friendly and there customer service is amazing. I would highly recommend this company. read more

This company built my website and helped me launch my business!! I highly recommend them for all of your web design and management needs!!

Enter.net built us a new website for our tree service in Los Angeles. We're now 1 year in & they are great! Very reasonable prices, friendly & responsive team, and lovely design. Our company is already getting more customer inquiries thanks to the new website. Can't thank them enough! read more

I thought they were a good company until they took an unauthorized payment after I canceled their service and won't refund my money. I have called them and they admitted that I fell thru the cracks and the matter was turned over to the boss of the billing dept. You did wrong , just refund my money. Keith R. read more

I just got a call from this place, presumably to rope me into buying an SEO package from them. This was the conversation: The following phone call just occurred: Salesperson: hi, Google is making some BIG CHANGES! If you're a devoted webmaster, you need to come into our office in Allentown to find out WHAT THEY ARE! Your company is not showing up in searches which is making you LOSE BUSINESS! Me: ummm. Right. What BIG CHANGES is Google making? Salesperson: well wouldn't you like to know? If you come to our office this week, we'll give you 2 iron pigs tix and a $25 restaurant gift card! And we'll tell you about... THE BIG CHANGES! Me: that's great and everything, but I'm an educated web designer, so... what are the BIG CHANGES Google is making? Salesperson (angry): well, I can't really say. I don't know about computers, I'm just supposed to get people into the office. Me: I need to go. SEO firms like this are the biggest hassle for a web professional.... Don't try to call a businessperson and bribe them to come in for a sales pitch. It's tacky and insulting, to be frank. And using some sort of vague, minor scare tactic is even worse. Please grow up, Enter.net. read more

Their internet DSL service is mediocre. Their email service is frequently down. When it's not working, many emails don't come through and are lost. many sent emails never arrive at their destination. Customer service doesn't exist. I have never, ever had any response when there is a problem. Never any explanation for the frequent issues. read more

Too bad I have to give them one star. I'd like to give NEGATIVE stars. Absolutely horrible service and even worse customer service. Like previous reviewers stated, they are simply rude when you call and if YOU get annoyed and granted, a bit loud, they get defensive and accuse you of screaming at them. I've had no internet service for weeks at a time and they deny any liability. They force you to pay in advance for service and will not make any adjustments at all if you are without service that you PAID for. Funniest part is the awards covering their office walls. I would bet money they made them up and printed them off themselves. read more

The staff at Enter.Net is great. I've worked with the team for years and the quality of websites & service is the best around. Comfortable office conference rooms and ALWAYS greeted with a smile. Highly recommended for professional business web services... Just ask for Steve or Justin! read more

Awful. I spent thousands of dollars with this outfit and didnt get the service I wanted so I quit them (I thought). A month later, upon expiration of my contract, they automatically renewed and charged my credit card. I called and even though the renewal was still a week off, they refused to undo the charge. I had already engaged another provider. I had to go to the PA Consumer Protection agency to undo this, and in conjunction with the credit card company and complaints to the BBB, they finally relented and gave me back the money they charged for the service I didnt want and wasnt using.Stay away from these people read more

As the years go by, working with the team at Enternet just keeps getting better and better! The team is always helpful with projects and they produce some stellar graphics work. It's even more impressive that they'll turn around most of my projects within 24 hours. I don't think there's any place that compares to the level of dedication, customer service, and speed of delivery that this company has. Thank you to everyone at Enternet! If you haven't used them for graphic work or building a website, do it now! It'll be the best financial move for your business you can make. read more

I have to second the comment about moving to Thunderbird, and discontinuing the web access version of their webmail. I keep a mail account just for the ease of checking it on any computer or device. In addition, calling for service is a voice mail nightmare. read more

Don't Even Think about using this company. I set in there office and decided to use this company. I actually had my doubts because I felt like I had to take a shower after I left since they are like dirty car salesmen. There design product is good, however once you sign with them, all they try to do is sell you and sell you. They call you constantly. I have gotten in arguments with them and actually told them stop calling me, but that didn't work. The worst part about this is they actually automatically renewed my contract. I am in the service business, and I would never renew someones contract knowing that they were not happy with my service. But that is Enter.net for you, lowly, dirty used cars sales people. read more

The brain trust at enter.net decided to switch their email email system to Mozela Thunderbird. I am in Florida for three months and after installing Thunderbird I realized that I was unable to send email with the new system. After one hour on the phone with a dolt from tech service I was told he could not help me and I would have to call the local Internet provider in Florida. They promptly told me it is not their problem and to call enter.net. I will be calling enter.net tomorrow to cancel my service. Although I like many people hate Comcast, at least they are pretty much nation wide so triple play here I come. read more

It's been nothing but a positive experience with Enter.Net. My website has always been up, with no downtime. Whenever I call support, Ash is a pleasure to speak with. He is always able to answer and resolve my questions. read more

this service has FAILED me for 2 1/2 years running - I paid for two years in advance to renew the subscription - it works when it chooses to. Sometimes the internet works, sometimes the mail works. It seems to depend on the phase of the moon. I complained to the better business bureau, Enter.net made a defensive response to close the case. Shop anywhere else read more