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    Enterprise Heating and Air

    5.0 (2 reviews)
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    Ask the Community - Enterprise Heating and Air

    Quality Air Care - Family owned and operated

    Quality Air Care

    (9 reviews)

    I have a mobile Home in Bryant, Arkansas that I am currently renting out to tenants. I received a…read morecall from the tenants, informing me that they have no heat. I called a Heating and Air-conditioning Company in the nearby town of Benton. That company sent a technician out to the property and told me that the "Heating Exchange Unit" in my furnace had a crack and they would have to replace the furnace, at a whopping cost of $2,900. I decided to get a second opinion and I contacted "Home Advisor" to get some names of Heating repair companies. About five minutes later, Michelle who is the Office Administrator Assistant for "Quality Air Care" called me back. I explained to her that I live in Reno, Nevada and really would like to have a second opinion. Michelle was such a wonderful and caring lady and she offered to send out one of their technicians for a second opinion at no charge. To my amazement, Shawn Covey called me back immediately after he went out to the property and informed me that there is no leak in the heating exchange unit! He told me that someone was tampering with the unit and they were trying to wedge a screwdriver into the heating unit to cause a leak! He is sending me pictures that he took. He is also sending me a written statement about what he discovered, regarding the tampering. Shawn, I cannot thank you enough for your honesty! These people are good, decent people who could have easily cost me thousands of dollars for replacing the heating unit. They are so very honest and I am so very grateful for people like them. Thank you Michelle and Shawn!

    So, my air unit has continued to have problems. I called the business prior to the weekend and…read moreactual got someone to answer the phone by the name of Aiden, but was told he was actually off that day and would have the owner call me. The owner never called. He does not answer his business phone AT ALL, EVER! He has a voice mail that states if you have an emergency to leave a message and a tech will get back with you. That is a huge joke! He also owns another business with the same name, Quality, and even though his business Facebook page shows that it's open, he doesn't answer that phone either. It's the same message with never any call back. People, please find someone else to handle your business!

    Enterprise Heating and Air - hvac - Updated September 2026

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