Exceptional service and great interpersonal skills he has, Dana Demaris. I needed a car at 7am but they don't open until 8am and close at 4pm. Instead of charging me for 2 days he only charged me for 1 day. He let me come the day before and pick the vehicle at 4pm and if I drop the keys in their drop off box before the next day it was fine with him. I got the full coverage insurance, a small sedan but he gave me a bigger car for the price of the smaller vehicle (total for 1 day $80's). Most likely in his busiest days if he only had a small car it would be fine but the fact that he goes out of his way to really listen to the customers situation and provide the service and beyond when he has that flexibility, that is awesome! Now Hertz, I'm not a fan of but if one has to drive a car and drop it off in another location, most likely Hertz can provide that. Mr. Dana when asked about that situation, he stated " always check with me and sometimes I might be able to do that, it all depends on the other location." This is what makes a business stay in business. read more