We were blessed to have Bret M. be our cab driver. Luckily wifey is anal about being on time. She…read morecalled Brett 1 minute after he was late in picking us up. Turns out he had us scheduled for the following day so she said come now! Bc we needed him to take us to the airport & he was our ONLY option bc of our current situation. Brett also is a yoga instructor & vegan. He was a fabulous conversationalist for the entire time he got us to the Calgary airport from Kananaskis hotel which took him an hour & ten minutes. Yes he was on it!!! Thank you Brett! We got back to California safely & appreciate you for picking us up in a split second but actually 42 minutes later. We still had time to spare thankfully since our flight wasn't international until the next day. In fact good thing wifey called him first as he got inundated with many calls after that to get people to the airport! Woohoo we lucked out! Thankful wifey has her female intuitiveness bc we would have been SOL.

Professional and efficient service. Driver was very helpful when we got stranded at Johnston Canyon…read moredue to a mechanical problem with our car.

Thanks to Banff Cycle+Sport, We just had the most scenic and fun rides EVER! We rented a pair of…read moreTrek Domane for multiple days and put some miles on them (7+ hour rides each day through countless climbs and descents). While we brought our own supplies, the rental includes helmets, pedals and repair kit. The bikes were adjusted to our measurements before we hit the road. Tom and the team gave us great suggestions on routes. These bikes are very well maintained, which is evident in our smooth and issue free rides. We'll definitely rent from them again if we are back in the area!

Tom and the staff at Banff Cycle are top notch; this is definitely the top shop in the Banff area…read moreif you are into road biking. We rented a pair of Trek Domane's and took them out for multiple days of 7+ hour rides without any mechanical issues on every climb in the area. You pay for what you get; the service on the bikes and the fact that the shop takes care to maintain their equipment made the difference for us.

Snowy Owl Sled Dog Tours exceeded my expectations and provided me with a bucket-list experience…read morethat will be a lasting memory. Upon arrival, we were greeted by Motorhead (retired sled dog). He was so friendly, sweet, and engaging. The shop space is open and offers a slue of gift shop items and rentable gear (snow boots and snow pants are a must!). Clean bathrooms are available because once you get to the top of the mountain, there are only porta-potties. I loved my dog team (Ghost, Poblano, Ivar, Mayday, Gomez, and Kannicky). They are definitely professionals and they commit to running. However, when we had some breaks, they were very sweet and enjoyed positive affirmation and pets. Driving the sled is more physically intense than I expected. You will need to do some running up the hill with the dogs. However, the thrill of the experience, wind in your hair, and breathtaking views is beyond words. In my experience, Snowy Owl treats their dogs well. I appreciate their use of colored collars to signal whether the dogs are shy or overly friendly. One of my tour guides for another excursion affirmed this sentiment as well and spoke of them in high regards. This is a must-do experience (expensive, but well worth it). Also, 2 printed photos available at the end for $50 canadian dollars. They will also transfer a digital file and I found this to be well worth it.

This was SO MUCH fun. Unbelievable scenery. The guides were totally fantastic. The dogs are super…read morecute and loveable.

Had a great experience with the entire squad of Howling Dog tour. We booked our tour 10 days back…read morefor Jan 1st and the booking experience was seamless. After arriving at the office, we waited for 15 mins and were taken to a mountain for the dog sled. The dogs on our sled were very calm and friendly. Our Musher 'Martin' was superb. He was super friendly, knowledgeable and a great Musher. The location for the dog sled was splendid. Loved it. Overall, I recommend this tour to anyone who wants to do dog sledding. Recommend booking a few day in advance and I believe they have a 48 hour flexible cancellation policy.

The dog sledding tour was a must do on our winter trip to Banff. Howling dog tours had…read moreavailablility and was pretty close to our airbnb in Canmore. It was a good first time experience. They took us to the location in a bus, explained about the dogs and the tour. We got to put the harness on a few of the dogs and learnt all their names. Loved interacting with all of them! The tour itself had a beautiful backdrop and it was fun standing at the back as well. We got to feed the cookies and chicken soup in the end. The overall experience was good and smooth.

My wife and I had an excellent experience for her birthday with Claude and Stacey at Kananaskis…read moreOutfitters. Great conditions and ideal temperatures. Even though the stargazing conditions were somewhat at risk, they turned out great! The conversations was amazing for all of the group and Claude and Stacey's knowledge and explanations were top notch. I will be recommending to friends, family and clients.

Kananaskis Outfitters is one of the only companies that rents canoes in the area on site rather…read morethan for self-transport. Since we do not have a roof rack, this was a must. You can find them in the Barrier Lake parking lot starting at 10am until 6pm every day renting out canoes, kayaks and stand-up paddle boards. Getting there early is a must. All items are rented on a first-come, first-served basis. We got there at 9:30am on a Tuesday morning and there were already two groups ahead of us in line. The rental fee for a canoe also includes paddles and lifejackets. Everything is cleaned between customers and the boat was in good repair. My only complaint in regards to safety was ironically with the safety discussion. The staff member decided to give a group talk rather than one-by-one which was fine but she encouraged us all to group up close. There were more than 20 people present and some of them were not respectful of social distancing. I ended up having to move a fair distance away to feel safe.

We had a terrible experience with Discover Banff Tours and would never book through them again…read more We booked a dog sledding excursion for 6 people, including our family and our friends visiting from San Diego. We paid nearly $1,400 in full for 2 sleds, submitted all required guest information right away (weights, ages, etc.), and even received an email confirming that everything had been received and that we were fully confirmed for Tuesday at 2:00 p.m. Then on Monday afternoon, less than 24 hours before the excursion, they called asking for the same information all over again. We told them we had already submitted it and had the confirmation email to prove it. After putting us on hold, they came back and admitted there had been a miscommunication on their end and that the person who handled our booking failed to enter our information properly. Because of their mistake, our reservation was given away to someone else. So after taking our money, confirming our booking, and making us think everything was locked in, they left us with no dog sledding tour and no real solution on the only day that worked for our group. They did offer us Friday, but that did absolutely nothing for us because we leave Thursday and our friends fly home Wednesday. That is exactly why we booked this in advance the previous Friday. The kids were already excited for this experience, and we were left scrambling at the last minute trying to find another company because of their mistake. The only thing they could really offer was a refund or to push other excursions we had no interest in. That's not customer service -- that's damage control after they failed to do their job correctly. This was extremely unprofessional, careless, and a huge inconvenience during a family trip. Avoid the middleman and book directly with the actual dog sledding companies.

5 stars for Gabriel who was our evening Wildlife tour guide. He was so awesome, knowledgeable and…read morefun and we saw lots of wildlife local to the area. Highly recommended, with several choices on where to pick up/drop off before and after. My family and I really enjoyed the entire evening!

Laura was our guide--fun, friendly, and knowledgeable. Great float saw some nice fauna. All staff…read moreare helpful and congenial.

Smooth, relaxing ride with beautiful views. As a bonus, we learned a lot about the area. Katelyn…read moredid a great job!

Our family had a lovely horse drawn sleigh ride experience in Alberta here near Kananaskis outside…read morethe Banff area. The ride is about 30 minutes but went by quickly - we were given two blankets each one to sit on to stay warm and a second to cover us up. You can for easily 4 adults across in a row (maybe 6 rows?) - very charming and peaceful ride into the snowy woods! When we returned we had hot coffee and hot chocolates waiting for us! Definitely a must for any families or couples!

We had a GREAT Experience & our 10 year old Daughter LOVED it! The staff/guides are professional…read more& courteous & very knowledgeable! My Daughter was all smiles when we returned & Ruby (our guide) was GREAT! Thank You!