Mont. Airport is a dumpster fire. They have one person working the counter and it took 30min to get…read moreto counter only to hear it's another 30-45 to get a car. Employee said they have one person detailing and driving them up one at a time. What a joke this is! How can EP not anticipate staffing needs when everyone had a reservation. Bunch of losers

Dickerson street location Been giving us the run around since yesterday! They called us 30 minutes…read morebefore we were suppose to pick the car up to tell us they didn't have one. They sent us 45 minutes in the opposite direction to pick up in Greenville who also said they didn't have the car!

These are literally the nicest people you'll ever do business with! Please consider doing business…read morewith our local businesses & save yourself the frustration of dealing with the rental companies in Montgomery.

From the owner: U-Save Car and Truck Rental is a locally owned and operated car rental business established in…read more2010. We service Alexander City, Dadeville and the Lake Martin Area including Willow Point Airport and the Alexander City Municipal airport.

Great customer service excellent staff They get you in and…read moreout in a timely manner 10/10 definitely recommend

The lady here screamed at me and told me to get off property just because I opened a car door very…read moredisrespectful to a customer maybe because I'm a person of color

MGM is a regional airport, so I expect there to be a little longer wait. I was pleasantly…read moresurprised, and am happy to report that the customer service, car selection, and efficiency of service have all been positive. (I've rented at Avis two times this year, and would gladly do it again at this location.)

Avis does not review cars with you when you pick them up. I have spent literal hours on multiple…read morephone calls because of a small crack on the windshield which I have time stamped, photographic evidence was there when I picked the car up. I have a letter of apology, followed - three weeks later - by a bill for the windshield. This will necessitate yet more phone calls. Do not rent from Avis or Budget. No amount of savings is worth the hassle.

I reserved rentals for March 23 and March 30th. The first…read moretime I was told no cars were available, by a very rude and indifferent location manager named Raven (?). So I reserved again, prepaid another week in adavance from the same location. Again, I was greeted by the rude, location manager Raven and told no cars were available that week either while they were renting one to another customer while I stood there. I have missed to business appointments as a result. Never in my life have I experienced such calous indifference and hostility by a retail business. I will tell everyone I know about my experience. I had to request a refund through "customer service." Their Customer Service phoneline is an AI merry go round. This location's management needs to be replaced.

Ok, let me be the first and advise the public how horrible the service was. Not only was I refused…read moreearly pick up,but when I came back the lady told me she didn't have any cars available. Did I mention I reserved a car a week prior? This woman was very nonchalant and disrespectful. I hope no one treats her, her daughter, or any of her family members the way she treated me as a customer and my friends. Go to Avis off Cobbs Rd. Much ,much better service.

my aunt rented a car from here and i had left a camera in the car when we returned it i called and…read morespoke to Harrison (i think that was his name) on the phone and they found it in the lost and found! everyone was so nice when i went to pick up the camera :) if you leave anything in the rentals don't be afraid to call and get it back as they seem more than happy to help!!

This location is epitome of incompetence. There is ZERO excuse for it taking 45 minutes to an…read morehour to pick up a reserved corporate vehicle. They do not have enough staff and the ones they do have walk around have no concern for a full waiting room. There's clearly no manager on staff nor do they care to improve efficiency. This has happened at least 3 times. If I could give 0 stars I would.

Good service and convenient. Good selection of cars. Only problem was the Chevy I got had a small…read moretrunk. But it handled well even in the wild weather I went through. LIke the pick up service

Stellar service, professional and courteous staff. I was very impressesd. They went above and…read morebeyond even though they were extremely busy. I will be back. Great customer service and product.

National Rent-A-Car and Montgomery Airport something you need to know if you are a executive…read morehigh-level status you must ask for your upgrade otherwise they will not give it to you other than that pretty decent. It's a real small place easy to get in and out of the airport, but you have to ask for the upgrade. And you have to go straight to the front desk to get your keys. They didn't allow you to just walk out get in the car and leave.

They keep telling me that they close at 9:30, yet their app clearly shows that the LAST PICK UP is…read moreat 9:30 and that they CLOSE at 10. NOT TO MENTION the confirmation email that confirms my pick up at 9:30pm. And @national, don't bother writing the generic response to this, asking me to email you- you guys have already told me there's nothing you're willing to do to to rectify this. Regardless of my executive elite status with you, this is no way to treat ANY customer (especially the guy who was on my flight who had to sleep in the airport and wait for you to open the next day to get his car). "We close at 9:30", is all you kept telling me, as to justify why no one was there.

They kept my car two months, looked at it one time, did absolutely NOTHING and set it on their…read more'back burner' ! I notified them I would take it somewhere to a 'less busy' shop', and they charged me $136.00! I since learned they only do the most profitable jobs and bill $137 because you brought the car to them! The ladies in the office are nice on the phone.

Quick and reliable service. They even picked me up from home to come get my car. I have used them…read moreseveral times.