Linda is awesome, planning a trip to Italy and she was great, excellent advice and guidance. Great…read moreideas, if you are traveling in the US or international I highly recommend them. My wife even loved her and she hates everyone.

Used Enterprise for many years with good experience, until most recent rental at Warrington…read moreEnterprise. The car was filthy upon pickup and on return left our garage door opener in car and immediately called. Each time we called or went in, the staff was extremely dismissive and never followed up with us. Needless to say we're out one garage door opener. It's principle , not cost of an opener. Previously Enterprise was custom centered, obviously not any more.

I have rented many cars from Enterprise. The past 4 times I rented I had issues. First, the one car…read moreI rented was full of bugs. The next one had a tire pressure sensor issue. Next time, I had to get an oil change for the vehicle. Nothing like taking time out of your day while on vacation and you have excursions set with specific times.. Lastly, the tire pressure gauge AND oil sensor light was on.I had to travel an hour to meet my wife and exchange cars out. I called twice and waited on line for 30 minutes each time before hanging up. As I'm posting this, I am still waiting for a response

Let me tell you about Enterprise Rent-A-Car in Warrington, PA (35 Easton Rd), a company that…read moreapparently exists to waste your time and then blame you for it. We booked a large van WEEKS ago for a camping trip. Planned around it. Show up ready to load up and go, and the guy at the counter just casually tells us there's no van. Gone. Why? Because they supposedly "called" us and we "hung up on them." That is a lie. My husband pulls out his phone right there and shows him the screen. ONE missed call from Monday. No voicemail. No text. No second attempt. Nothing. They called one time, couldn't be bothered to leave a fifteen-second message, and decided that was their golden ticket to give away the van we reserved and paid to hold. So we ask the obvious question: what are you going to do to fix this? His brilliant, sit-on-your-hands answer? "Well, there might be one at the airport. But you'd have to go get it yourselves." MIGHT be. At a whole different location. Go figure it out yourselves. That was it. That was the customer service. And he just keeps saying it. "You hung up on us. You hung up on us." Like a broken toy. As if repeating a lie to my face turns it into the truth. No apology. No urgency. No flicker of caring that he was actively blowing up our family's trip while he stood there. Just dead-eyed, couldn't-care-less apathy. I had to walk out before I said something I'd regret, because the sheer combination of stupidity and indifference was genuinely unhinged. Here's the thing: a reservation is a PROMISE. We held up our end. Enterprise gave our van away, fabricated a story to cover it, and then shrugged when it blew up in our faces. That's not bad luck. That's a company that does not respect its customers even a little. If you're in Montgomery or Bucks County, save yourself the rage and book literally anywhere else. The Warrington location on Easton Road will leave you stranded and then tell you it's your fault.

Unfair Fuel Charge Due to Delayed Fuel Gauge - Enterprise Warminster (Street Road)…read more Dear Enterprise Customer Care, I am writing to formally complain about an unfair fuel charge resulting from a vehicle issue during my recent rental from your Street Road location in Warminster, PA. I rented a Mazda CX-90, which I received with half a tank of fuel, per my rental agreement. After driving for three days, I used approximately one-quarter tank of fuel. Before returning the vehicle, I intentionally refueled the car to bring it back to half a tank, as required. To ensure accuracy, I turned the car on at the gas station to monitor the fuel gauge while refueling. The fuel pump automatically stopped while the gauge still appeared to be below the half-tank mark. After removing the pump and parking the car, the fuel gauge continued to rise. After approximately 4-5 minutes, the gauge indicated that the tank was full, not half. This delayed fuel gauge behavior caused me to pay for significantly more fuel than required, through no fault of my own. When I explained this situation to the Enterprise employee at return, I was told that: "It happens all the time, and we can't do anything about it." Enterprise disclaimed responsibility for the vehicle issue and placed full responsibility on me as the renter. While the employee did offer to contact Corporate, no immediate resolution was provided. I have been a loyal Enterprise customer for many years, but this experience was extremely disappointing. I believe it is unreasonable to hold customers financially responsible for known vehicle defects--especially when the customer made a good-faith effort to comply with the rental agreement. I am requesting: Reimbursement for the extra fuel cost caused by the inaccurate/delayed gauge A review of how fuel disputes related to vehicle malfunctions are handled Confirmation that customers will not be penalized for vehicle issues beyond their control Reply: Hi Stacy, Thank you for your prompt response. For your reference, I have outlined a timeline of the events below prior to proceeding with posting my review on Yelp: On April 30, I informed the local personnel of the issue at the time I returned the rental. On May 5, I followed up by phone to further discuss the matter with the local staff. After waiting an additional 2-3 days without resolution, I escalated the issue by contacting the corporate complaints department via email. I then allowed another week to pass without receiving a satisfactory response before considering posting my complaint publicly. Given the above timeline, I do not believe that contacting a general corporate email address will be effective at this stage. If possible, I would appreciate being directed to a specific individual or department with the authority to resolve this matter. Thank you again for your attention to this issue. I look forward to your assistance.

i would not recommend purchasing used vechi from Hertz. A day prior to buying a SUV, I ran a…read more Carfax on the Jeep, and noticed the odometer had been flipped back. When I bought the attention of the matter to the sell representative he immediately disconnected our call. I then notified Hertz corporate office and unfortunately, no one contacted me back. Today, 2/30/2024, a supervisor contacted saying they removed the SUV from their inventory. Highly disappointed!

It's a terrible experience here. Too low efficiency, and the attitude is perfunctory.read more

Not a real company. They are a phishing front to sell your identity. The location is not real.read more

This is just a company that will scam you out of the information on your drivers license ID. They…read moredidnt ask for our credit card info but they took our address and a photo of our ID and phone number. don't be naive like me and think it was too good to be true. I found their IP address though and I will be taking legal action toward them.