Absolutely do not recommend! Dr. Voss was very rude, doesn't respect patient care, doesn't listen…read moreto concerns, only tries to "upsale". If you request a natural effect, do not go to this location! The office manager Michelle Green, doesn't even qualify as female, she/he is possibly trans, I'm not sure, does not have a professional manner. Those fake contacts, years of filler, and unprofessionalism, are an absolute no. If that is an example of this office, we should all know better! The Dothan office has been a way better experience, they should cut their losses and close our Enterprise location. Unless Dr. Peterson is the only one in charge and you change your office staff. Terrible patient care, from a current MSN,APRN. Do better ladies!

Im making this post to warn others. I went to Estrogenica in 2024 for a procedure. The day of the…read moreprocedure, Dr. A. Voss, along with her CRNP canceled my procedure because of my BP being elevated and "they" did not feel comfortable (I have white coat syndrome which Dr. Voss was made aware off on my consult and pre appointments). I left that day and at a later date when I asked what my credit was, because they refused to refund me because I made full payment more than 30 days prior) my credit was 2k less than what I was expecting. I was charged 2k for the CRNP's time (literally he spoke with me for less than 10 minutes) and for "opening up supplies" that could not be used on anyone else and for "extra" staff. No where, in any of the documents I signed, was there any mention of this charge should the procedure be canceled for whatever reason. I asked to speak with the office manager, whom informed me that she was just the messenger and was being told what to say and had nothing to do with the charges. Afterwards, I sent several emails communicating with them about how unhappy I was about how they handled this and how extremely unprofessional this was; they refused to respond. I called and left several messages just asking for a call back to discuss and no response. The procedure was scheduled for November 1st and its now August and im still dealing with them keeping my money and refusing to refund. I don't care to have any procedures at this medical practice at all and wish to just get my money refunded. In these last several months, I consulted an attorney who advised me to contact the Attorney General and file a complaint, which I have done. Finally after several more months, the AG office tells me my complaint is closed, no explanation except I need to hire an attorney. From what I understand, im not the only person that this has happened to. Just to put this into context we are not talking about a couple hundred dollars, we are talking a few thousand. All I want is to get my money back and never deal with them again, and they are simply holding on to it. This whole experience has made me realize that the provider is not at all willing to do the right thing, and is just looking to make a profit. She does not care about how unprofessional and absolutely wrong this is. This whole situation was messy from the beginning and should have been a red flag for me. This is not the way a medical practice needs to operate and people need to know. Hopefully, this will warn others to choose to go elsewhere for their medical needs.