I have done business with this company before and each time they get worse. The first time the guy…read morecame out to my house, did some work, all was good. That is why we wanted to use them again when we had issues on a different computer. We were not happy with the work they did or the price. When we told them that we could not get onto our computer they wanted to charge us another fee. Long story but that is the shorter version. When I accidently downloaded a virus we decided to go back to them again only because we were familiar with them. Only, their hours are the worse for our schedule. I called, left a message and to this day they have never returned my call. Oh well, we ended up using someone else and we were totally happy with this other company. Will I ever use them again. Me thinks not.

Never take your computer here. The charging jack wasn't working on my laptop so I brought it in. 6…read moremonths later, I had to finally get it back from Shelley and absolutely nothing was done. Shelley is fairly incompetent, and extremely rude. She would neglect to call me back, and give me excuse after excuse; she even said that her phone didn't reflect she had had any missed calls. Really? I've left you nearly 20. Shelley had no problem coming up with endless excuses. I went over there frequently and 9 times out of 10 it was "closed" during what most people would view as regular business hours. After a month, she said she was able to get into my laptop to find that the motherboard had fried. The motherboard had not fried when I had it, as I was on the internet until the battery drained and wouldn't charge anymore. That being said, this could have happened in her care, but I don't want to make assumptions. She said she would order one from China, and months later she told me she had ordered the wrong one. She said that the motherboard took a long time to be shipped from China. This could be true, but I have ordered products internationally before and never have I personally experienced a 4+ month wait. I was running out of patience, and I told her that she had one more month to fix my computer. That month came and went, and I had to go get my laptop. When I went, she didn't say anything to me. No apology, nothing. She just handed me the laptop whilst glaring profusely, and I kid you not, I'm actually the person who said thanks while leaving. In my opinion, this business just needs to be shut down. I took my laptop to her because she had talker her business up on her website as "#1 in Colorado Springs!" What reality is she living in? Whenever I think of my dealings with PC Paramedics, it still makes me angry. Half a year that woman had my laptop and she did nothing! Rather than be honest that she couldn't handle it, she just lied and wasted my time! Please, save yourself a headache and go somewhere else. I don't think I would have been nearly this angry if Shelley would have shown me some kindness, honesty and simply acted as though she were in a professional workplace. Her blatantly rude behavior made the wait so much worse. It appeared to me that she should be in junior high school rather than running a business!

We run two small home-based businesses and CHTS supplies us with a very robust security system. I…read morefeel very confident with them because I know they do a lot of tech solutions for medical offices, and those have to be VERY secure for HIPAA, etc. I've called CHTS on a few occasions with other, non-security, technical issues, and they've been able to remote in and get the items taken care of; I don't have to take my laptop someplace and wait for it, which is huge when you're trying to run a business. Everyone from the technicians to the receptionist and the billing department have been kind and gracious. I would highly recommend this company; they have been great to work with.

Last year, we purchased a phone system from Colorado Hi-Tech. We were in a situation where our…read morebudget was tight, but we obviously needed a system that would meet our needs. We have struggled with our system since the day it was installed. It has NEVER worked correctly. We would call them and they'd say that's a comcast problem. We'd call comcast and they would say it's the settings in your phone. I always felt like I was getting the run around. They sold me a phone system, and did not want to service me. Not only did they not want to service me, I had a tech be extremely rude with me Out of about 8 service calls I only had 1 that felt like I found a solution, and that was because it actually was a comcast problem. This is not a company that finds out your needs and sets up a system that meets them. This is a company that sells phone systems. After that, good luck. I had someone at my office today to service my phones. When I told them what I paid for the system, they said I was ripped off. I'm extremely disappointed.

I had a cracked iPad screen that needed to be fixed ASAP as I use it for work. I called ahead to…read moresee if they had the part I needed and was quoted the lowest price from any other repair shop I contacted. Because they are open the latest (8pm) as well, I chose Dr. Phone Fix. When I got to the store around 6pm, I was greeted by an awesome associate named Jesse. He informed me that it may not be done by the end of the night. Once I told him I couldn't be back the next day to pick it up, he offered to stay after hours to make sure I got my device back the same night. Jesse also fixed the home button on my device for FREE, which I was told by U Break I Fix would cost over $100 to repair! Customer service like this is rare, and I would highly recommend stopping by if you need a repair.

I accidentally washed my iPhone in the washing machine and it almost instantly died. I thought for…read moresure I was going to have pay $600 for a new phone. These guys took incredible care of me. For $130 I was able to get a fully repaired phone. Impeccable service from them. The owner even tried to bring my phone to me at work! Great experience, value and product.

Three times I've been into this store for service only to get high pressured into buying a new…read morephone. Judging from other comments, these folks seem to be focused on sales and not so much on service.

Jenae from this Verizon store helped me out so much! Very easy to work with and also helped me get…read morea great deal on my new stuff. This is the second time I went into a Verizon store and if it didn't work this time I was going to go to a different service. Shout out Jenae, she is the GOAT.

This place has never let me down. They are super polite and helpful. I have never felt like they…read morewere ripping me off. They're honest and affordable. He's the only one I trust to fix my pc and laptops. I've been a customer for years. I'm very happy with them and their service.

I have never been there. I have tried going in there today when the hours said 10am-6pm and I tried…read morecalling them. They never answered and there is no voicemail to leave a message and if there was, why would I still hear the phone ring after 1 long minute? Anyways, I went there at around 3:30pm to check it out and to get my laptop fixed. AT 3:30 YOU ARE STILL SUPPOSED TO BE OPEN! They were closed. If they went to lunch, they should have put a sign up saying they will be back at whatever time. They never did and that is unprofessional. I see people give this a good rating but it's not worth anything if you false advertise your opening hours. I see false advertisement all over this business.

If you value your time and need help with your computer and network, DO NOT call Alex or…read moreSpringsGeek. Stay away!! We scheduled a 9 am home visit for IT work almost one week in advance. I agreed to his price, and he knew what help we needed. Alex was a no-show. I was worried and called a few times. No reply back. I waited for a couple of hours in case there was a good reason and because I had waited several days to get this work done. I even called later in the afternoon to give him a chance to let me know what happened. Several calls into him without the courtesy of a return call. That all happened six days ago, so no excuses at this point. Meanwhile, I lost valuable time. And need to schedule someone legit to come out and help. Someone late who does not offer an apology does not return a call, does not bother to clean up his mess, and wastes your time (and money) is not worthy of your business or consideration. Meanwhile, there are a couple of legit computer experts with professional approaches to helping others and earning their fees. Alex P. from SpringGeek is not one of those people. Call Compu10 or Techno Guy Computer. Anyone but Alex and SpringsGeek. Or even buy a new computer, because it is gotta be better than waiting for Alex to no-show! Stay away from this bush league operator.

If you want a honest opinion, quick turnaround, and fair price, Alex is the one for you. I had him…read morebuild a PC for me and he's both a wizard and master of all things computer. Thank you so much!

IF YOU HAVE REACHED THIS PAGE BECAUSE YOU WERE CONTACTED ON INDEED BY THIS COMPANY: do not send in…read moreyour information!!! The company itself is legit, however they are not on indeed and are being impersonated in an attempt to steal your information. Do not download telegram or any other app they try and contact you from.

Outstanding IT Support for Business! I dealt with Steve Schmalz at this office. Just great! His…read moretelephone 719-282-2897 x 601 and email Steve.Schmalz@Ntiva.com. Anyway, I need these guys for help with my business computers. In addition to ongoing Live Local Support services Ntiva offers Cloud Computing Solutions, Hosted Email, Datacenter Space, Archiving and Compliance, Data And Server Back Up Services, Web Hosting, Web Application and Development, Full-Service Infrastructure Cabling, Office Relocations, and Equipment Procurement Services. Ntiva also provides vlients with, long range and project level strategic planning and budgeting (virtual CIO services) as well as network design services. Ntiva people make the difference! Offering cost-effective small business IT support for businesses. El Paso - Teller County CO Region Colorado Springs CO Area Business Computer Network Support. Call him and tell him you heard it from me!

I am 82 years old not a computer friendly person, I had issues with my e-mail to send, and my mail…read morewould not send. CODY OCT 11 was very professional and understanding with my illiterate computer knowledge, and resolved my issues. Friendly and courteous and provided additional guidance Thank you DETLEF SARBOK CHA CMCE

Matt did a great job walking me through problems with my Mac. This is my go to place for all things…read moreApple.