I am 82 years old not a computer friendly person, I had issues with my e-mail to send, and my mail would not send. CODY OCT 11 was very professional and understanding with my illiterate computer knowledge, and resolved my issues. Friendly and courteous and provided additional guidance Thank you DETLEF SARBOK CHA CMCE read more

Matt did a great job walking me through problems with my Mac. This is my go to place for all things Apple. read more

The Mac Corner - Monument - IT Services & Computer Repair Near Me - Colorado Springs, Colorado

I hear nothing but good things about this business. However they have closed their Monument location and moved to Colorado Springs. Check their website. read more

Had an I-pad with a cracked screen , so I brought it here . Nice independent, local business.They pointed out the impact had also bent the frame a smidge . They said resetting the glass might not "work " because of this. Since they said they would only charge me a minimal fee for "trying" , I decided to give it a go . They must have somehow "unbent" the frame, because when I got my I-pad back,it looked brand new ! A year later, everything is still great. The cost was less than Best Buy's estimates. The staff was really polite & professional. The location is easy to find . Got my repair done quickly.Cant ask for better than that! read more

I love these people in this store. They are always so helpful and responsive. I have purchased three computers from them and it is the only place I trust with any upgrades or servicing. This morning I came in because my Mac laptop suddenly stopped charging. I was worried I might have to either replace the battery or purchase a new machine. I had done all the self diagnostics I could do, googled what the problem could be, and done everything at home I could do. Max was fast, efficient, and he fixed the problem that I had struggled with for six hours, in about 15 minutes. Amazing skill and patience! I am so grateful! read more

I brought my daughters iPhone in to have the screen replaced on it. when I got there Matt insisted that I give him the passcode. I didn't have my daughters passcode and I told him he didn't need the passcode to replace the screen. then he thought I was rude and they refused to fix my daughters iPhone I will never go there again. read more

I had a problem with my Mac-mini that I could not figure out so I went to the store and within five minutes my problem was resolved with a visual as well as a verbal explanation. When I got home and applied what I was told to do, everything worked like a charm. read more

Great store for Mac repair! It's comforting to have someplace local you can trust with your hardware and data. Quick, friendly and extremely knowledgeable! read more

Take your phone directly to Apple, do not go here! I started my adventure at the north location with a perfectly functioning phone that had a cracked screen. After a few hours of repair, I left the shop with what I thought was a working phone. Fast forward 10 days and I couldn't take it anymore. Ghost touches, dead spots, and unresponsive proximity sensor were a few of the issues i was having. I took the phone back to the South location to get it repaired under warranty. Two hours later, the tech came from the back asking if he could erase my phone, I agreed considering there were no other options as the phone was not responding to anything. Thirty minutes later the tech returns to deliver the news that my phone no longer has a working home button, and that they cannot get an operating software to load. His solution was to reinstall a broken screen and have me take it to Apple for repairs! I left with a broken phone, with no backup, and a cracked screen with the only solution being a trip to the Apple Store. I was told by a Mac Corner associate that they use third party repair parts and that the parts have a high percentage of failures from the factory. I was also told that I would receive a call from the owner to make things right... two weeks later and haven't heard a word... I would highly recommend going straight to Apple for a few extra dollars to save yourself a headache from The Mac Corner... read more

My negative review comes from service I received in May 2019 but only now am I aware of how bad it really was based upon the newly discovered damage to my phone. I brought my iPhone SE to this store in May 2019 to get a new battery, based upon a high recommendation from a friend. There was only 1 person in the store that day, because the other guy was sick, and I should have taken the phone elsewhere but didn't. In the end, the guy was interrupted several times by people coming into the store while he was trying to put in my new battery. The phone seemed to work fine. However, the first time I used the headphones, they didn't work. I don't use them very often, so I thought the headphones had gone bad. Then every 2 months or so, I would be working on the phone, and the battery charge would drop instantly from 90% to 1%, and the phone would turn itself off and restart. Hmm. Then the vibrate mode of the phone would stop working intermittently. Fast forward to last weekend, when the phone would stay on for only 2-3 minutes at a time, shut itself off, and restart. I brought the phone back to this store, but (conveniently) they no longer work on SE models. They referred me to another store nearby. Instead, I looked for a different repair store. I found one in Citadel Mall (J's Electronic Repair, SUPERB service) that was able to get me in right away. In the process of replacing the battery (which was a really poor quality and should never have been put into my phone by Mac Corner) which didn't last even 8 months, J discovered that (1) the bracket holding the battery inside the phone was missing, (2) the bracket holding the charging flex cable was missing, (3) the screws on the outside of the phone holding the charging port in place were missing, (4) the top bracket that holds the cables for the screen/power button/speaker was missing, and (5) the vibrate engine was skewed and was not in the correct position. This is NOT acceptable. I don't know if the same technician is still working at Mac Corner, but I wanted to warn people out there about my experience. Luckily J (who is a college educated engineer) was able to put my phone back together, and everything is working fine now, but for $100 that I wouldn't have paid if Mac Corner had done the job correctly the first time. read more

My Uncle and I came in for some password issues on his Apple products. Tristan was absolutely wonderful and resolved all the problems. We were so pleased that we purchased a refurbished laptop that will replace an older version that's not worth putting any more money into! What a great place - friendly, knowledgeable, honest and smart!! Go here before standing in line at the Apple Store - thanks Tristan! read more

Amazing service and great prices. Bought a new phone from Matt. No hassle, Got everything set up. Highly recommend Mac Corner over the Apple Store (which really sucks). read more

Finally, the owner made good and everybody wins. They can resell the used iPad I bought from them, which they refunded me, and I can purchase instead a new iPad, which perhaps I should have done in the first place. read more

Very helpful, knowledgeable and honest! Very happy with both of my refurbished Macs. Never going anywhere else!!

Wow, super happy with these guys! I had a problem with charging my iPhone, so I stopped in for a consult. They fixed it within minutes and didn't didn't try to talk me into spending money on parts that I didn't need. So obviously they are trustworthy. For that, I will by my accessories from them from now on. read more

I've taken my Mac in a few times with different issues. It's old, and I'm trying to hang on to it as long as possible. They have always done a great job of taking time to understand what the problem is and clearly give me all my options. They're very up front and honest, and I like the fact that they are IT people who also have social skills. Friendly, reasonably priced, and professional. It doesn't get any better than that. read more

The Mac Corner stands behind their service. I had purchased a macbook battery and had them install it. The battery went bad at the 6 month point and the Mac Corner were true to their warranty and replace the defective battery without question. They even spent extra time with the second battery and ran a bunch of tests on it to be sure they wouldn't be seeing me in 6 months again. I have great confidence in their service capabilities and service commitment and am glad they are close to me in Monument. read more

We purchased phone cases and screens from the Mac Corner in Monument. The gentleman that helped us was so efficient and friendly. My son's phone case broke about two weeks later and when we took it back today to get a replacement, they exchanged it for us and recommended a better, stronger case. Again, the staff was very efficient and customer service oriented. I would definitely recommend them for all of your Mac needs. read more

Today's visit to Mac Corner taught me what true customer service is! My son's iPhone screen was cracked and needed to get a new one. We also wanted to ultimately purchase a new phone. Larry was able to backup my son's data (we thought we would need to repair the screen first) and got him into a new phone before the close of business. I highly recommend this small business and will definitely use them again!! read more

These guys are awesome. They go above and beyond, stay after closing if needed, are competitively prices, and are just so nice. I will only use them for my Apple products! read more

I have been in the Monument Mac Corner a few times. I have received prompt, courteous, generous service every time. Employees are knowledgeable and not pushy. I highly recommend this neighborhood gem. So nice to have a nearby service option for my Mac products. When I am ready to upgrade my computer - this will be the first place I go. read more

These guys are incredible, service to the max. My IPhone charging port wasn't accepting my charger. It was one minute before closing when I called them and they stayed open until I got there, fixed my phone and didn't charge me anything. Awesome!!! read more

I've been a long time customer of this place without any problems. Throughout all my experiences the staff has been friendly and extremely helpful. Last August I purchased a refurbished Macbook from them for school and since then it has crashed 3 times. The first two times it happened the staff was once again helpful and apologetic. However the same cannot be said for the most recent time. A new staff member I did not recognize was helping me and when I asked if there was a more permanent solution to this recurring problem (they had done the same fix each time on the device) he essentially said there was nothing else they could do. When I asked if there was any way I could return the device for a refund (the device is still under warranty) he again said no. Aside from this he was extremely rude and unhelpful. He offered no solutions or alternatives and simply blamed the model of the computer for all of its problems, as well as denied that I had needed it repaired multiple times. Very disappointed with this experience and will probably not be returning. The rest of the staff however are very kind and helpful! read more