Got a Voucher to go here for a boudoir photoshoot for up to 2 people inc. hairstyling, MAC makeover & mini-mani at ENVY London, I think I probably would never have known about it otherwise. You have to give a £50 fully refundable deposit and they give you some deals when you make your appointment. The first time I went, I arrived on time and had my make up done and then I was told to wait. 3 hours went by and I asked to be rescheduled. Which was accepted, I then went back the next week and went through the whole thing again, had a drink offered, had my make up put on, which was very nice and had my hair quickly curled styled (I blowed my hair out at home.). Then I was ready to go in for a photoshoot. I really enjoyed this and was very professional. The viewing is very daunting, you go in a room with a man and look at your pictures, then you get the price of your shots and I must say I was really shocked to see anyone would pay so much for pictures of themselves. They were great shots, but they were just pictures afterall. I doubt when you put your deposit down they expect you to ask it back, I wish I had gone with someone as I am a really soft person and could not find it to say no. I have been to one of these before in Germany and it was a good experience and they asked you reasonable prices for your OWN pictures. My advice, ask your boyfriend, your mom, your bestfriend to take some pictures of you before going to one of these places that tell you you can be a model and charge you a arm and a leg for your OWN pictures. read more

WARNING- DONT WASTE YOUR MONEY i have had 3 experiences at studios for one reason or another and this place was an experience I wuldnt want anyone to spend there money on. The entire process took 6 hours, the standard was unprofessional, the staff in the salon looked and talked to you like you was a hassel on there day, felt uncomfortable, rush and generally imposing on being in there. The photographer was great but the photos where shocking and the icing on the cake was the bulling tackticks taken to push you in to buying over priced photos i could have taken better on my iphone. GO TO PROPER STUDIOS. A salon with a back room for a studio is NOT a studio. Jo N.b. 11/04/13.... Since writing this report, have been contacted by the owner and was given a full refund back. Have noticed many many other reports from unhappy people with all similar problems so I am not taking my option down coz my option is my option. read more

Awful. had a hair colour and cut. The stylist did barely anything to my hair for the cut and the colour came out a horrible yellow colour and my hair felt so damaged. had to go to another hair salon to get it fixed where they got the colour perfect without any trouble. Was made to sit on the side with colour products in my hair for at least an hour- probably the reason that my hair is in such awful condition now. Do not come here, they do not tailor for your individual needs and they do not seem to know a lot about how to use hair products or even anything about hair. For the wash they shove you in a tiny corner, they applied some "home made" shampoo to my hair that smelt like white spirit. All in all was a horrible, uncomfortable, almost frightening experience in which I ended up having to pay double to get my hair fixed. Do not risk it. read more

Avoid like the plague, unless you want to look like a lawn mower has gone through your head!!! Worst place ever, no sterilisation of tools, no tools (they keep 'borrowing' stuff from eachother) and basically no hair cutting experience whatsoever. 1 star is too generous. read more

I never leave reviews, but this salon was so awful I feel compelled to tell people to steer well clear of this place! When I arrived the owner/manager was very rude and dismissive, I was not even acknowledged for about 15 minutes. When I was finally acknowledged and seated, I was made to wait nearly an hour before my hair cut & dye commenced. For a city worker (like many people who will be using a centrally-situated hairdresser's) this amount of time wasting is appalling, made worse by the fact that no apology was given. The dye job was far worse than I ever could have imagined and my blonde hair became extremely light and the roots. This is the kind of result that I got when I did my hair for the first time at the age of 15 and NOT what I expected from a professional service that I paid through the nose for. On top of this I was convinced into paying a further £15 for a toner to apparently "even out" the colour, which simply turned my hair grey. My best feature was quite frankly RUINED by this salon. I have long hair that has always been in good condition and as the hairdresser was being told to hurry up every five minutes by the awful manager, he then hacked off 6/7 inches of my hair in his haste. He then was pulling my hair and burning me with the blow dryer (my ear had a visible burn mark on it for nearly a week afterwards). I did not have time on this day to stay for them to "sort it", so unfortunately I had to come back the next day--MISTAKE. The only thing that they did to "correct" my marble-grey 4/5 inches was to bleach it more, completely stripping my hair of its health. On top of this, the manager was still hurrying along the colourist and I was turfed out without even having my hair blow-dried! I very much regret not giving the manager a complete bollocking for what they did, but I felt so bad for the hairdressers who worked there with her in their ear constantly, that I realised the only way for there to be justice is to tell people to not give this awful woman their hard-earned cash. My hair is still recovering from this horrid experience, don't do the same thing! read more

Had a Photoshot with makeup and hair done. The staff was super friendly makeup and hair was done very professional and even changed slightly to my liking afterwards (I'm very fussy). Photoshoot was nicely done some nice backgrounds and the ally in the back is ideal for a great picture. After a break you get to choose the pictures you like and can watch the editing with photoshop HUGE fan! ( anyone have the feeling "I'm to old/ too fat/ to wrinkly... to have nice picture taken - go to this place!) The retouching of the pics is amazing special occasion pics can be done here with satisfaction guarantee! if you may expect to have dozens your photos retouched with copywrite including over 4hours of attention for a 30£ woucher you might be disappointed! However if you simply want 2 prints get the photographer to take 10-20 pics with max 2 outfit changes and you'll be able to pic the 2 you like as prints to hang up - but be prepared there might be more pics that you like ;) I found all staff including the owner very respectful and friendly! (The only thing I was not very fond of is that there was no clarity on the prices before the shoot would have helped to plan better) All in all very satisfied! Want great quality professional pictures I can highly recommend this place! read more

Beware, I was misled and pressurised by the man who lets you view and pay for your photos. He told me a pack of lies about he way that they protect their prints and led me to spend a large amount of money on digital images that I did not necessarily want. I am currently contacting trading standards about this matter. The rest of the experience? Well here it is: Staff- friendly, polite, well-intentioned- BUT inexperienced and verging on unprofessional. Studios- lots of backgrounds and props BUT dirty and cramped studio! Makeover- the BECCA products used brought me out in a rash. This was probably due to the fact that their make up area was filthy and unhygienic. Think that just about sums it up! Don't waste your hard earned cash. read more

I booked a mother daughter photoshoot for me and my mum at ENVY London. Was really disappointed with the day. I was absolutely shocked by the level of unprofessionalism displayed by the man, I think called Patrick, at the end of the day. The up-selling was so forceful, it resulted in him shouting at my mum and me. At first he said it would be £25 per image, however when we narrowed them down to 10 images he suddenly snapped said I was being extremely unreasonable and threatened to increase the price per picture. He said things like 'I've got a business to run you know', trying to make me feel bad. This spoiled the whole day. The photographer and make up artists were mediocre, my mum was really unhappy with her make up but didn't feel like she could say anything because they were very grumpy towards her. The pictures are very average. I was made to feel cheap for 'only spending £160' - but in my eyes that is quite enough for a few shoddy photographs. Avoid this whole place - it's a new business with a serious lack of professionalism or quality. read more

AVOID THIS PLACE - the worst "hair and beauty" experience I've ever had! I went there for a hair colouring appointment. The venue was shabby -dirty sofas and walls. The hairdresser wasn't friendly or helpful - didn't show me any colour samples and was reluctant to answer any questions. I was made to wait for 2 hours and after that the hairdresser left me mid treatment to chat to her friend. I was made to move 4 times as they didn't have enough chairs. The end result was appalling - she didn't spread the dye properly so I ended up with uneven patches. I had to go to a different saloon to get it fixed! I will definitely avoid this place and would recommend everyone the same. read more

Bought vouchers to do family photo shooting. Upon arrival, we were immediately shocked by the status of the place...small dingy basement viewing rooms, small dampened studio room, back alleyway shooting scenes?!!! Nothing creative at all about the shots of my family photos. Maybe that's the punishments for buying from those cheap discounted retailer because they cannot make enough profits out of you??? Anyway, shots were taken and done, recheduled for another day viewing. Came to viewing, got led downstairs to viewing rooms, thats when the forceful, intimidating, unprofessional, money-eyed attitude of salesmanship begin. I guess everyone there is working to commissions?? Anyway, frames after frames after frames they tried to make you buy. If the quality of the pictures, the creativity, and the overall feel of the photos make you want to hang on forever to treasure, of course you'd want to buy more...but for me, not even close to my expectation. Anyway, I ended up only buying less than 10....and sure enough this makes them agitated and a sense of impatience can be felt during the whole of the viewing and purchase of photos. Learned my lessons...never to visit again. read more

Great salon, friendly staff and I'm happy with the results. I did purchase a groupon voucher for half head highlights, conditioning and blow dry, otherwise prices are high. read more

Given as a treat, I went in for the "vintage" photoshoot. the hairdresser was "not good at upstyling" by her own admission. this was quite a disappointment since the victory roll, typical of vintage look, necessitates upstyling. so next stylist bosses me and asks if I want to do it myself, as i knew I could. how rude! do you pay to do your own hair?! anyway the make up was better. they had one can of hairspray and two two straighteners between 4 hairdressers. hmm unprofessional If you want real vintage, go elsewhere. read more

Dont' make the same mistake I did and actually get your hair cut in this place. I had an appointment with 'senior stylist' but the very simple layers I asked for looked like they were done by 12 year old. She spent around 30 min blowdrying and styling my hair and that was this place is - a styling place. Do not let them touch your hair with scissors - because they can't cut for shit! Or you will be facing an additional pain of having to correct a haircut, like I do now. read more

Absolutely terrible. I was scammed by this company out of a huge amount of money when going for a photoshoot and makeover. The people were rude and manipulative. read more

I don't usually leave feedback but was so unhappy with the service and haircut at Envy at the end of March 2013 that I had to. I asked for a fringe...didn't get one and even at the end when I said "what about the fringe" I was told I could go back if I still wanted one!! The layers she put in my hair were more like steps and I had to go for another haircut at a different salon the following day as I was too embarrassed to be seen with what Envy had done to my hair. read more

This was the worst haircut I've ever had. I had a groupon that said this haircut was reduced from 76 pounds, but I don't know who would pay full price for this service, I went in and had my haircut, I took in pictures of the style I wanted but got a completely different one, and far more of my hair was cut off than I originally had asked for. I went home and washed it to see what it looked like when I styled it myself, and my fringe was completely uneven. The lady that cut my hair was very nice, and said to call if there were any problems, so I did. The receptionist that answered the phone said that they were far too busy to see me, and I'd have to wait a week before anyone could look at it. After I pointed out that this was their mistake, she said I could come in the next day to talk about it, but everyone was too busy to trim my fringe so it was straight (even though it would only take a few seconds). When I did go in I met a different stylist who did actually trim it a bit, but didn't really giver her full attention. When I got home I saw my fringe is STILL uneven, and I still have a totally different haircut from the one I wanted. They were so rude on the phone last time that I'm going to have to go somewhere else for them to sort out whatever has been done to my hair. read more

I won the makeover/photo-shoot as a prize for a survey I completed at my university. They told me I would receive a facial, hairstyling, makeup and a complete photo shoot with a free print for my guest and I with only a 60£ deposit. We went there, waited for thirty minutes, had an hour with a makeup artist who did our makeup, hair and painted on a coat of nail polish to wait another hour and a half for the photographer to remember us. After that was done we were told to wait an additional 30 minutes for the computers to be added to the computer for our 'viewing' which took 40 minutes at which the computer guy ended up falling asleep several times, becoming disorientated while discussing our options. He also tried to make us pay 420£ for our photos after a great discount from 1,080£ We then talked him down to 60£ each for five photos each and hightailed it out of there. Although it was a fun experience, the staff were very friendly and the staff knew what they were doing in their areas of expertise (when they weren't sleeping), I think for the regular prices they are charging, without the discounts and obvious voucher, it would not be worth it to go. They still have a lot to improve upon. read more

I bought a groupon voucher for a wash, cut and blowdry and seriously I would not come back. My hairdresser was a nice girl, but she was incompetent. Firstly, they washed my hair before i'd even had a consultation and the consultation needs to happen while your hair is dry. I then showed her photos of what I wanted and I was explicit in saying I didn't want a fringe, I just wanted the front to sweep across. Then the girl cuts a fringe in my hair, and when I said I specifically didn't ask for a fringe, she said it looked like there was one in one of the photos (there wasn't.) Then at the end I used their bathroom and it was only when I took a photo in the mirror to send to my mum of my new hair that I realised one side was clearly longer than the other! I went back upstairs and said one side was longer, and she then cut it to match the other side. The cut itself is nice, just not what I asked for and having to go back to get her to cut one side as she'd cut one side longer than the other is absolutely horrific. I was disappointed and will not be coming back! read more

Disgustingly bad. Rude. They are happy to take my money (almost £200) but forget to actually book me in, we were shouted and screamed at before we even got there, and I don't say that lightly, tried to cancel after their rudeness but our deposit was dangled over our head. Hair and makeup honestly we could do better ourselves. Facial is a blob of cheap cream rubbed into your face, manicure is having your nails painted (no base or top coat) badly with cheap dried out nail varnish. There is no consistency between what you are told by different member of staff. 'Studio' (ha!) dirty, bullied into taking shots you don't want. Saw one customer run out crying from their treatment from the staff. they keep you hanging around for hours (we were there 5+) then hard hard hardddd sell you and bully you, by this time your so hungry and want to leave you'll give them anything they want. AVOID!!! it's chavvy. they tell you lies about how they own your photos unless you buy some. They bully you, make you feel small. tell you you're 'cheap for not buying photos after your big day out'. This whole experience from start to finish was appalling, that's why they take a deposit, because the second you get in there and see what it's actually like you will leave in a heartbeat, and they won't make any money. They hold your deposit ransom, and every one I spoke to there left upset and unhappy, without getting their money back! if you go here, don't expect to go and have fun, or that you will take advantage of a cheap offer and see how it goes- expect to leave upset, and not to get your deposit back!! and for heavens sake, don't insult me and call me darling at the same time, I am not your darling! Please avoid, I wish I had!! read more